i needed s late check out and they accommodated me with with enthusiasm and when ready to leave they thanked

the casino is the perfect accommodation to win lose or draw

on site casino, bkfast and karakoe

and for those who like a game of chance there is a casino right next door

but i had to pay extra for early check in and again for late checkout

breakfast was very good, rooms were clean, easy to organize late check out (against payment)

very clean. excellent gym.

the room was clean. they are across the street from the mall. nice pool. laundry room available.

nice pool and gym. the smiling staff

pool empty

guy at reception helped me with early check in and late check out

complimentary late check out until 3pm room all easily accessible from elevators, everything close, no long

hotel were very helpful with late check out

they also allowed us to do late check out for no extra charge

roof top pool was beautiful and it had a really shallow area for young kids

asked for a late check out and got + 2 hours without a

late check out

gym not well equipped

to take two elevators plus walk two flight of stairs to get to the roof top where the pool and gym is located

the gym cant be called a gym. felt like there was too much chlorine in the pool

the receptionists were very friendly and we got a late check out due to the long tour over the hill

we were granted late check out on last day as we had a 6am departure for the canopy observation tour and would not

breakfast and bed are great

breakfast and food at the sports bar were excellent; my dinner i ordered at the sports bar was

laundry service was a rip off

i also liked that they had an option to pay for a late check out instead of booking another full night

wifi was very slow

restaurant on site and room service, but you can have uber eats deliver whatever you like

parking space

good location in cangrejo barrio. clean and modern. nice bar / sushi restaurant next door.

was also given free late check out as my flight was evening

size suites, swimming pool, gym, helpful staff, great location

didn’t seem to want to pass on any information on pool , wifi , laundry etc

there is a pay laundry on the sixth floor

us very early check in and also food for the refrigerator since we had to check out before breakfast

i appreciated the late check out(1 p.m.)

very early check in time (10am) and late check out (2pm)

no pool

didn t have a pool

great location, easy parking access

does not have a swimming pool, for instance, or a mini-gim), but the price is excellent

have been nice for your hotel to be more understanding by facilitating their guest to have a late check out without being charge

we had late check out without surcharge

the accessibility to go in any direction of the city and the friendly atmosphere is bar none.

our first room the shower drain was clogged so we had to be moved to another room and the wifi was terrible

stay was amazing, lovely breakfast and our room was on the 12th floor the views were breathtaking

i was able to have a late check out until 2 pm with no additional charge

great pool area with view, professional knowledgeable english speaking front desk, free parking, nice restaurants

we really liked the swimming pool, spa and the gym

the gym is nice and it has a pool

and clean rooms, free parking, good and varied breakfast, friendly staff, well-functioning ac and wifi

they gave me late check out for free

one can relax at the swimming pool outside and gym was enough for a few days at the hotel

restaurant and bar were lovely and the food and drink, delicious

no coffee machine, bar fridge not connected

if you have kids there is a nice swimming pool

staff was excellent in doing early check in and late check out

was lovely room was specious and clean central great service: late check out because of our flight in the late afternoon

the storage for the luggage, and late check out

manager said no and offered me a late check out instead

late check out not available

lobby atendants, i ask for a late check out and inmediatly they say yes and no extra cost

at first check in, they upgraded our room, and ultimately gave us (super) late check out

paying attention, very dry, indifferent and haughty attitude, plus the politics of the hotel for late check out is to pay a full night, which i consider unfair for 3 or 4 hours stay

has all the basics & flexible check in and out

i was also given free late check out as a genius member

u can pay for a late check out or early check in etc) nice to have the option

they forgot we paid the late check out - cleaning service took old towels but didn't bring new ones - wifi not

staff were very helpful, giving me a huge room with nice views, arranging both early check in and late check out and storing my luggage for a few days

the location is good and they were very accommodating with our late check out

a video that i d seen of the property, there was an infinity pool

great hotel, very pleasant staff and some great food choices at the restaurant and room service.

staff was very nice and helpful, the room was big and had a nice view, the room service was very good

rldwide known) - no contactless payment - room service menu, is terrible, better ask for food elsewhere with delivery services - the tv did

i also requested late check out & i got it with ease

location downtown was good. they had baggage storage for us for late check out.

the room floor was not very clean and there was an extra charge for late check out that i have never experienced before in other hotels during this trip

the hotel is great for the price. plus they have a breakfast buffett.

pool was closed for repairs. breakfast did not vary, internet down a lot

the staff were great and gave us a late check out

good gym and pool

hotel, loved our room, but we did have to wait 3 hours for room service

to reception lobby on the 5th floor is a bit annoying, too much papers and copies of my kids passports etc

parking lot

they allowed me 2 hours of courtesy late check out

view of the carpark (couldnt be helped) but also mini bar was empty andbar was closed earlyfor a saturday

we also really enjoyed the pool top terrace

that it said the reservation came with free breakfast and it did not

loved the staff especially jose at breakfast

good beds, large bathroom and shower, breakfast, friendly managers that care about the guests, late check out granted

breakfast buffet was ok and staff working there was also really helpful and unobtrusive but at

the shower, you get wet when turning on the shower. the spa is poor and old.

is super super slow, on a weekend and the hotel didn t have the outdoor snack bar open and to get service it was ridiculously slow, room service same thing over an hour wait was

95 for wifi

late check out

great swimming pool, location between old and new town. friendly staff

staff, clean, loved the pool on hot afternoons, close to the hospital

the wifi is one of the worst. do not buy food here

the pool needs cleaning.other than that, everyone was hospitable!

allowed for early check in and late check out

i also had to pay an additional $55usd for a late check out

flight was late at night and hotel was able to give me a late check out 3pm instead of 12 which was really

we got a room upgrade, welcome drinks and late check out for being vip member on booking, the front desk lady was the best

requested to pay for our late check out on two occasions, but it seems like our payment was not processed due to staff

room was beautiful with great ac, a clean bathroom, high ceilings, late check out (1pm), 3 minute walk from 24hr service stations (with snacks and beers), and

great value for money, 24/7 reception, late check out, quiet and air conditioned

they gave us a very late check out for $20 and then held our bags while we went somewhere to eat before going to the

there is a laundry in the area and several places to do some shopping including a big supermarket

i mentioned i was looking for a place to do my laundry and they directed me to a place nearby (you can also drop your laundry at the reception, in