we had a late flight and they were able to give us a late check out

staff, computer with printer availability, pool, new activity ground and late check out accommodation

us and offered to clean the room or move us, removed the resort fee, and they gave me a late check out so they def made up for the bad start

resort was fantastic there were so many activities including a huge pool

gym and other facilities as well

daughter woke up with a migraine, i asked the front desk for a late check out,and it was not a problem they were very understanding

the pool

i didn't like the fact that the pool closed so early we didn't get a chance to go swim

next to laundry and noisy

staff was friendly and professional. breakfast was excellent.

late check out and no carpets!!!! friendly and helpful staff

breakfast in the morning was a surprise bonus that included sausage and eggs, serving until 10 am

kids running back and forth just outside the door and knocking on the door

pet fee was outrageous

good breakfast. good location. friendly staff. place was neat and clean inside and out

they were very accommodation giving up an early check in and a late check out without any upcharge

finally, after much discussion i asked for late check out at least because we did not get room we paid for and the manager on duty

waiting on the manager to call us back spoke to the manager on staff we were supposed to have late check out well that didn't happen because that morning when i got up to make coffee we

catch a sunset surf sesh and then also the next morning and then i retuned it after our courtesy late check out at noon

loved how close to beach and pool

an attendant named james who arranged for me to pay for a late check out

nice clean suite with full kitchen and 2 bedrooms

breakfast was amazing

full kitchen

at night there was loud music at the pool but it wasn’t loud enough to be annoying and it wasn’t too late

appreciated the late check out snd

we’ve never saw gym and sauna (haven’t found time for that), but pool zone is neat

the spa tub! the room! the shower! the balcony! just very beautiful hotel all around.

he went out of his way to help us with an early check in and even helped us get a ride to our concert

the pool area was clean, peaceful, and fun

location and late check out available and the bed was very comfortable. staff nice.

kids had a blast in the pool

breakfast was plentiful and delicious with many options

nice and quiet. delicious breakfast. comfy bed.

liked the morning breakfast.

we were able to do early check-in and late check out with free parking, which truly helped

the only problem that we had we couldn't get into our room until a late on a sunday

the front desk girl was so pleasant and acknowledged my pet

i sent an earlier message the pet fee was not included in the booking price. misleading pricing.

pet fee, obviously on website, you need to click “pet friendly” & this will inform you of the

we ended up needing late check out and they accommodated us

great room. great location in old town. lobby lounge staff was great. room service was great.

rooms could be bigger ours didn't have a table to eat room service at

cleaning room service even after requesting it 2-3x

both nights had weddings with loud music past 11pm kids running up and down the halls at 7am

the staff did not allow for a late check out.

arranged late check out for additional money so we could use the pool

i requested lower floors and this was met along with a late check out

i made reservation, i called to see how much pet fee was

clean amenities pool etc

also asked for an hour late check out and she said i was only able to have 10 minutes

was pretty quiet there, which was nice, not a bunch of rowdy kids

the breakfast was very good

price at the time was very high given it is rated as a 2-star hotel, and the breakfast facilities were cramped, but at least you could take food back to your room or outside on

staff was super friendly and the pool area was very nice although it was too cold when we were there to use

easy to schedule a late check out

and take you 2 miles to town ($5 pp) staff was very friendly and accommodating, preferred room, late check out etc

location decent suite - sleeper sofa was ok for kids

our kids burial room was 82

it’s above some machinery, laundry or the ice maker machine and the noise is unbearable all night long plus it’s in front of

got in really late and they don’t offer late checks outs

liked that at the last minute that morning i decided to do late check out

checked in at midnight no problems, we had a good breakfast and they were able to accomitade a late check out

we had a wonderful time and were so thankful for the late check out options 10/10 we would come again and recommend

i appreciated being able to book a very early check in and very late check out

we asked for late check out at the last minute and without hesitation the answer was sure no problem, how late

when i went to the shopping area to find laundry detergent, the clerk on duty told me that it was complimentary

no coffee when snack bar was closed

cleanliness, layout, quality of hotel gym, bistro menu selections.

staff was friendly. had a nice bar and room was clean

staff was great, i got there pretty late and they let me have a late check out

the lobby computers and the breakfast

great pool!

pool

fitness facility did not live up to their claim

late check in 9pm; requested late check out in the morning so didn’t have breakfast

ev chargers

breakfast was good. great location!

kitchen (no oven top), sink, dishwasher and some utensils

the breakfast is only ok, not much food choices to choose

everything asked for last minute late check out and was no problem

the breakfast, the room, the pool. my little family loved it.

the laundry facilities weren't working

all this not the biggest issue, problem came in trying to sleep kids were staying all along the 3rd floor it was next to impossible to sleep loud noises running

the pool and hot tub were clean even though we didn’t use because of the cold

nice staff, late check out, breakfast was all prewrapped items, and room was clean.

great wi-fi and plentiful parking

clean, comfortable good location ample parking

husband, kids and i went for father s day weekend

parking lot could have a little better lighting.