we were able to have a late check out as our flight was delayed. that was helpful

the fee to late check out 5pm was more than what i paid for the

close to the airport, complimentary late check out when we needed, really appreciate it

requested a late check out and never receive a response

i was not able to get a late check out.

loved being able to have a late check out

i didn’t have the opportunity to use the pool or gym, but they looked amazing and very clean

free breakfast and airport shuttle unavailable to those with early flights

great spacious room with excellent breakfast with very friendly people

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud83eudd37ud83cudffc‍♀️, but he sneezed & coughed all night) (just something for

i needed a late check out they were very accommodating.

the personnel were very kind and friendly, allowing us to get a late check out at 12:30pm, as well as cleaning the room everyday, and being very kind by giving us

the pool

having laundry facilities was a big plus

clean, comfortable and it had laundry facilities.

they shifted us to a bigger room, i asked for some support on late check out, they gave it to us

the gym and the swimming pool were also cool as my daughter enjoyed her time here

cost of laundry too high 4 dollars each machine

pool and gym on site

having a bar fridge and microwave helped us a lot

very convenient to where i had to get early next morning. late check out was great.

a brand new property with very narrow parking spaces

the hotel was not fully booked

the gym was a good size and the equipment worked well

breakfast had lots of options and was good

fact that i could pay an extra $25 and get a late check out on sunday

maybe book a special room for hockey kids

the complimentary breakfast was excellent

it was crowded and busy with bus loads of kids

i liked the morning breakfast , had alot to injoy.

late check out

we were very happy and even asked for late check out, and they let us stay until 1pm

m) was just 20$, which is a quite fair price. room was rather spacious.

staff was great; even with the canada day festivities they were accommodating, had activities for kids, maps and details about the city s celebration plans

there is a pool in the hotel that is very nice (slightly cold though) along with a gym (-)gym was fine, couple more machines could be nice and a barbell or too but understandable (+) the pool and gym are great (+)was comfortable, breakfast included, laundry room facilities available to the guests and pool/gym for the kids (*)had a girls weekend in ottawa at homewood suites by hilton and loved that we had a kitchen, a gym, an indoor pool and a hot breakfast included (+)cleanliness of the hotel the pool and gym were excellent service was excellent food was very satisfactory (-)gym- waaaay too hot and not that much equipment, mostly cardio and a lot of that type of equipment (+) the pool is great and the gym is well stocked (+)the room, the pool, the breakfast, the gym. i loved this hotel!!! (+)great location excellent facilities pool, gym

hotel is old needs to be revamped, the tv connection to personal device was not working, no late check out, the hotel did not respond to my

also there was no truoble gettin a late check out

she gave me a late check out cause booking

room service was nice and organized

nice swimming pool and gym

the staff is helpful and efficient, also works flexible to accommodate the late check out on parking

room service came fast

at the bar ignored me when i went in for a query about food service

poor wifi. not enough counter space in the bathroom

staff gave great recommendations and accommodated early check in

i like how comfy the bed was and pillows. i like how there s late check out!

great location and late check out

they don t have late check out.

pool is very clean as well

the wifi was dreadful

i was able to get a late check out which was very helpful

location, early check in and late check out was perfect, food at the restaurant was excellent and the coffee was top notch

the bar had excellent knowledgable staff

bar fridge in the room

were woken up both morning by screaming kids outside our door at 7:30 am

from early check in to late check out - the staff were very cooperative and accommodated all our requests

available restaurant, pool, gym services.

after we mentioned it was our anniversary, room service brought us a tray with champagne,

most hotels have bar fridges in the rooms i can't believe this one didn't

bed was comfy, room clean and a great location. complimentary wifi. nice pool

had prior discussed with staff that i’d like an hour late check out since my flight had been pushed to way later in the day…

appreciated being to able to late check out versus long wait in train station

the hotel accommodated my late check out request.

i asked for an early checkin and a late check out and it was not a problem at all

the pool is open as is the gym, with pandemic restrictions in place

comfy beds. gave me a late check out.

not working, slow internet, no free parking, water pressure is weak, staff did not accomodate a late check out

indoor/outdoor pools/hot tubs and arcade were a huge hit with our kids

pool, kid pool, beautiful room. early check in.

the hot tub, pool & gym areas left nothing to be desired, the gym is huge & has a large variety of equipment

the location and the courteousness of the staff in allowing us to do late check out

very good breakfast with plenty to choose from

we made use of the pool

but at the last minute we booked the hotel, it was perfect, the room was huge and beautiful, my kids used the pool and they loved it, the staff is

room service is bad, breakfast is below expectations and no enough space for breakfast

was very welcoming and showed interest on what we were doing the next day and then offered us a late check out which i have never been offered without asking for it

the parking is cheeper and easily accessible it will be awesome if they provide in room care for kids

very nice rooms, great location, nice buffet breakfast (free for kids !)

secondly i ordered room service, it came without a cover on my steak dinner which during these times regarding the

the restaurant/bar and food gym

late check out

location great, close to the highway. late check out was free of charge

was very cold and i had a complimentary late check out which was great, however we could not get back into out room after

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the location as well

it has laundry machines.

they gave us late check out which was very helpful

clean, quiet, late check out option, good parking

they accommodated us with both early check in and late check out

my room was spotless and spacious, and the little kitchen area was well-stocked and very helpful

well appointed room, equipped with mini kitchen and balcony with a view of parliament hill.

offered us a late check out without asking. staff was friendly and funny.

write up about the room from booking was wrong, they said the room had a kitchen but it did not

everything you needed was within 3 ks coras canadian tire walmart casino and within 9 minutes of my daughters restaurant la doce vita in little

specifically booked a room with a kitchen, as clearly described in the listing and shown in the photos on booking

we just stopped there 1 hour and rashes started on face and body of my kids than i informed to reception, i said we can’t live here please refund us but they said we

late check out that’s what i like the most

and they always allow late check out for me which i truly appreciate

we did not have a chance to try the bar or any food

gym pretty much abandoned and some cardio machines didn't work at all

the spa was closed off, was not warned

they called to confirm my booking and allowed me an early check in and late check out at no extra

hotel staff and breakfast

hotel has all we need for a confortable stay with kids.

our trip was for the nordik spa just needed a place to sleep basically since we were at the spa all day

convenient location to the casino and entertainment clubs

really appreciated that the receptionist let us do a free late check out due to the interview through skype we had, on the morning the day we were leaving

the breakfast buffet eggs,beans were cold,returned the meal.

clean room and the amazing gym.

clean, the parking was free and so was the breakfast

location, facilities, breakfast included

late check out at 1pm...thank you, the bathrobes!

the outdoor heated pool/hot tub

i like spa and it’s close to promenade

wished that the spa area was open until 11pm instead of 10pm but that would be it

5-15min to get outside i don't think this can be changed but the spa is too hot in the summer, a pool would have been

late check out at 1pm...thank you, the bathrobes!

parking free however hard to find

great property and location, amazing value and free parking. will definitely return

spa experience was outstanding! personnel very friendly and helpful!

parking was very poor ,, pool / spa was booked solid