no issue with when we asked for a late check out

wifi signal was weak.

no kids facilities

so much easier and soooo much cheaper than driving around, getting lost, trying to find parking and we could have lunch in town with a glass

of parking, staff very friendly, comfortable and clean room

in bangor, food was to die for and shout out to the friendly helpful staff who gave us a late check out so my wife could get a shower after a freezing charity swim

bar staff member was a bit rude so left bar and went bar just down the street which did great

i enjoyed the fact that guest could bring their dogs to the bar and stay in rooms.

internet connection in the room was not great. downstairs in the bar area was very fast.

a paying guest i didn't like being asked to vacate our seats in the bar by 5pm as it was needed for someone else

hotel staff so lovely and friendly, came from dublin for nye we had great time late check out 6pm was a dream food was great also

close to where i needed to go, parking at the hotel, but close to public transport

great parking despite the hotel being very busy

location 10 mins from belfast city , perfect for seeing the area, parking easy large area, hotel bar and food really good bar staff excellent, lovely rooms and

the best breakfast choice in any hotel i have stayed in

i paid for late check out but housekeeping had already stripped the bed and started cleaning

we tried the heated pool and jacuzzi

it was quiet, clean rooms, plenty of parking.

lough bar food was excellent - will be returning on my next visit to belfast

love the gym spa and pool

received by one employee, i believe his name was michael, very kind, gave us the option for a late check out without extra charge

breakfast perfect and always freshly prepared

breakfast was delicious with a large variety of choices

the location was great, rooms were clean, warm & spacious and the breakfast offered was lovely.

good continental breakfast. perfect location.

had asked the night staff for a late check out for 130pm to which he said was not a problem however from 9am we had housekeeping

late check out at 12 noon. was great

the option of a late check out and baggage storage, as we was travelling in the evening

great, especially tony on reception who was very slick checking us in and also helped arrange a late check out so i could carry on working in my room

sorry to say the food in the restaurant was not very good but the staff are lovely we had a late check out and the asian housekeeper woke us up knocking on the door even though we put a

very comfortable beds. late check out. tea/coffee facilities in room.

early check in and late check out available depends on

staying here - staff super friendly and helpful, allowed us late check out which was amazing

staff , good value for money , late check out - 12pm , decent breakfast

loved my one night stay, the staff were lovely, the room was beautiful and extremely clean, the breakfast was fantastic

early check in and late check out; late breakfast

pleasant stay, i had to check in earlier with also late check out

all the staff were lovely and accommodated both an early check in and late check out

so happy to have our included breakfast brought to the room and also was given an extra late check out with it being xmas eve

guy at reception was really friendly, happy to help organise a late check out, as were the rest of the staff in the restaurant/bar

asked for a late check out for boon but at 1115 ans 1135 room cleaners tried to gain entry even though we told

the food tasted great and the coffee machines make great coffee and hot chocolate etc

a birthday and the night before i emailed the hotel asking for a free upgrade if available and late check out

i mentioned it was our wedding night and requested a couple extras like late check out etc

provided a voucher for complimentary bubbles in their loft bar and accommodated a last minute late check out for us

we got to the room the bed was so small we had actually planned to get a few extra hours with a late check out

front desk refused a late check out saying the hotel was fully booked even though we could rebook to stay another night

we checked in we asked for a later check out which was confirmed to us as no problem they would give us to 1pm complementary

the showers were cold and we were not allowed a late check out

room so great for girls getting ready, water machine in the hotel reception and was able for 1pm late check out

i had to pick what i liked most it would be the late check out, shower in the room and friendly receptionist and the self serve breakfast kitchens

room service non-existent not told anything about this on website or at booking in or reception

there's a laundry room and outside patio area on floor 1

wifi was strong enough

they provide breakfast in the kitchen for each floor’s clients

friendly staff early check in late check out amazing all round

easy check in and late check out

affordable- be a member so you've a chance for free early check in &/ late check out

friendly staff early check in late check out amazing all round

pizza in the restaurant was amazing, same breakfast!

late check out until 1.30pm only cost 10 extra

late check out and 24/7 reception

car park was full the second night son had to park about 10 minutes walk away. wifi was patchy.

spotlessly clean. lovely breakfast. good parking. staff were very helpful

of a lift, parking, the location was excellent, they provided drinking water and the staff were efficient and

late check out

everything was perfect. breakfast was excellent. staff were really nice and very helpful.

the decor, the vibe, the essence of the hotel is fab, we only had a toasty and chips at the bar as a quick snack early saturday evening it was super tasty, breakfast was a little hectic

loved the modern style bar and front area

welcome drink on arrival which we had in the bar area where there were board games and pool table

staff friendly free wifi shower hot and with shower gel provided early check in £20 from 12 late check out £15 by

the 1pm late check out for £10 was great

everything is extra charged for: luggage storage, mineral water, early or late check out or even cleaning your room and replace your towels

is small but i guess for the price also 15 pound for a late check out and five pound for the bag storage isnt

£10 for a late check out til 1 was a great deal and really helped me out

from 8 am to 8,20 am none stop,which i reported to reception on 2 occasions they took £20 of my late check out

very disappointing that no compensation was offered other than a late check out

i liked the late check out

late check out was great so flexible to suit you ud83dude42

location and staff ... late check out option was great

welcome, clean room, warm, clean towels, late check out (12pm), tea/coffee facilities in

made new years very difficult due to policy on late check outs

staff were friendly and we opted for a late check out for an extra fee

was looking to do a late check out on the sunday and the manager let us do a late check out free of charge couldn’t

24 hour reception was handy enough and the additional option of a late check out for a small fee was worth the extra cost for sure

we did ask about a late check out that maybe staff didn’t see

not what you need when we asked for a late check out

no late check out available

lovely stay cheers, and accomadated with late check out with no hassle, i will defo be back.

helpful and friendly front desk staff, accommodating for late check out and very comfortable mattresses

beautiful hotel, loved our stay and late check out time. great location.

we have requested for early check in and late check out and they could accomodate us

room was clean and beds comfortable and staff were very friendly and liked the late check out also

2pm, unlike most hotels and check out at 2pm, unheard of unless you specifically ask or pay for a late check out

late check out

we were even able to get a late check out without any problem by just sending a message to the hotel through booking

beer on arrival and late check out

free late check out

though asked for late check out and was promptly and excellently given

ud83dude0a late check out, for free

we were told on arrival we could request late check out and then when we rang down in the morning it was refused, however it was a busy day

about food room ect and let us have our room 2 hours earlier than check in and also let us have late check out next

the last day we needed to keep our luggage at the hotel since our flight was in the evening and late check out was not available, i appreciate that the receptionist allowed us to keep our luggage

staff were nice but we rang for late check out night staff said no way, day staff allowed us for 1 hr but charged us the full

i asked for late check out and several times someone came into the room to clean while i was still in bed

smile girls went of way next morring breakfast we wouldn't have made down they asked if i'd like late check out and aske we like breakfast to room iv been in many

wifi didn't work on the smart tv and so we couldn't use our netflix or prime

the gym/fitness room was small and some of the equipment is showing its age.

ybe there but

the facilities are okay but the fitness centre was really small

late check out of 12pm was also great

loved the spa bath and bidet

was spacious and clean, beds comfy with plenty of cushions, room service available, menu amazing with plenty to choose

location,free wifi,lift

staff were super friendly, nice bar and location close to a good mix of restaurants.

late check out was 12. not 2 or 3

it was disappointing not being able to have late check out on one of the rooms by just an hour

got late check out when we asked which was

good gym the staff were super friendly and accommodating, gave us an early check in and a late check out which was very much appreciated

we’re very friendly and when we arrived we were told to sign up to hilton honours tk gwt a late check out which was great, all our needs were met and questions answered

being part of the ihg group early check in and late check out which really enchanted our trip

the late check out was great

got a complimentary late check out too which was very nice and most welcome

location niffa who was on reception provided excellent customer service and sorted out a late check out for us by 2 hours which was greatly appreciated

we were offered late check out

08 and was charged a late check out fee

bed was really comfortable, breakfast was good and the place was in a good location.

it was easy to find. kids love the place.

the house was very good for the whole group. adults and kids. we felt like at home.

via email / phone cleanliness of room with modern ensuite comfortable bed & bedding continental breakfast included within walking distance to nice bars & restaurants great value for

late check out cheap parking

location reception staff very friendly got a late check out free rooms very spacious and

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

was a very easy process for us to organise early check in and late check out, staff were amazing and we were upgraded from a double room to suite for free

no info with wifi details

ere our room was)

a lovely and unique boutique hotel, very clean, great wifi, super comfy but the highlight was the absolutely fantastic front of house member of staff on

not only were we offered an early check in on arrival, but our room was also upgraded, a lovely surprise after a long wet drive

able to change to late check out with no problem. clean

plumbing and laundry appears loud

free parking and good wifi is a bonus

they must also put proper plan in place for room service as we were going to be charged somebody else's bill

wifi connection was great

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

no breakfast were going to charge £25 for early check in

com prior to arrival and was able to take advantage of the early check in

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

when i rang the reception and asked for a late check out as my children never got in the pool they were very keen and helpful and let us have

as an extra apology the reception staff gave us complimentary breakfast the next morning plus a late check out at 2pm which was very much appreciated

they gave us free late check out

loved the room size and the bfast and late check out time

at reception was lovely, organising late check out