i paid for late check out but housekeeping had already stripped the bed and started cleaning

unfortunately didn't get to use spa/pool but definitely next time

guide in the room or information about the local area, no menus for room service, not great options for food on the premises, formal restaurant closed throughout our

close, easy and free parking

plenty parking warm welcome on arrival, easy check in, check out

no issue with when we asked for a late check out

special,long time since i have experienced service like it,thank you so very much to you all,room service,reception,kitchen and floor staff,amazing

no kids facilities

no kids facilities

bed was super comfy, extremely friendly staff, breakfast was devine

hotel staff so lovely and friendly, came from dublin for nye we had great time late check out 6pm was a dream food was great also

milk and coffee portions in room are too scant and are not replaced during room

ample parking, great restaurant

food in bar snack area very reasonable and of good quality

the staff were incredibly polite and helpful, especially at night with room service

received by one employee, i believe his name was michael, very kind, gave us the option for a late check out without extra charge

breakfast was delicious with a large variety of choices

room was charming, the beds comfortable, the breakfast varied and delicious, and the whole property homey and welcoming

only thing confusing was there was no bin or designated place for breakfast dishes

good continental breakfast. perfect location.

in bangor, food was to die for and shout out to the friendly helpful staff who gave us a late check out so my wife could get a shower after a freezing charity swim

bar staff were very helpfull and carried the tray for my daughter ( not asking about her

attached restaurant with bar searved excellent food and a great selection of local craft beers

internet connection in the room was not great. downstairs in the bar area was very fast.

and newly refurbished apartment, ideally located to visit belfast and good local golf courses

had asked the night staff for a late check out for 130pm to which he said was not a problem however from 9am we had housekeeping

late check out at 12 noon. was great

the option of a late check out and baggage storage, as we was travelling in the evening

great, especially tony on reception who was very slick checking us in and also helped arrange a late check out so i could carry on working in my room

sorry to say the food in the restaurant was not very good but the staff are lovely we had a late check out and the asian housekeeper woke us up knocking on the door even though we put a

so happy to have our included breakfast brought to the room and also was given an extra late check out with it being xmas eve

guy at reception was really friendly, happy to help organise a late check out, as were the rest of the staff in the restaurant/bar

this morning i called reception for a late check out, was told that was ok but i would have to come down and pay for the extra time but

pleasant stay, i had to check in earlier with also late check out

all the staff were lovely and accommodated both an early check in and late check out

i had to pick what i liked most it would be the late check out, shower in the room and friendly receptionist and the self serve breakfast kitchens

there's a laundry room and outside patio area on floor 1

ironing board and iron access down the corridor in the laundry room

size rooms and everything you need including a laundry service which was really helpful to

hotel great staff and great choice for breakfast also best is for getting taxi to sse

provided a voucher for complimentary bubbles in their loft bar and accommodated a last minute late check out for us

the food tasted great and the coffee machines make great coffee and hot chocolate etc

asked for a late check out for boon but at 1115 ans 1135 room cleaners tried to gain entry even though we told

i didn t ask whether a late check out was available though

a birthday and the night before i emailed the hotel asking for a free upgrade if available and late check out

we checked in we asked for a later check out which was confirmed to us as no problem they would give us to 1pm complementary

we got to the room the bed was so small we had actually planned to get a few extra hours with a late check out

they facilitated a late check out for an additional 10 pound an hour

the showers were cold and we were not allowed a late check out

location was very central rooms was very big and bed was really comfy late check out was really

i especially love the late check out so we get to sleep in

we have requested for early check in and late check out and they could accomodate us

2pm, unlike most hotels and check out at 2pm, unheard of unless you specifically ask or pay for a late check out

decor late check out 12pm delicious breakfast

you couldn’t really enjoy the late check out when a hoover was being pushed against the skirting boards outside the door

everything is extra charged for: luggage storage, mineral water, early or late check out or even cleaning your room and replace your towels

paid extra for a late checkout and had a staff member banging down the door at 11am and i had late check out until

£10 for a late check out til 1 was a great deal and really helped me out

is small but i guess for the price also 15 pound for a late check out and five pound for the bag storage isnt

the 1pm late check out for £10 was great

very comfortable beds. late check out. tea/coffee facilities in room.

staff , good value for money , late check out - 12pm , decent breakfast

staying here - staff super friendly and helpful, allowed us late check out which was amazing

early check in and late check out available depends on

great selection of hot and cold options for breakfast and not too busy, staff were all pleasant.

late check out

the decor, the vibe, the essence of the hotel is fab, we only had a toasty and chips at the bar as a quick snack early saturday evening it was super tasty, breakfast was a little hectic

the games downstairs were a bonus with the kids

vegetarian food selection, both at dinner and breakfast.

breakfast could be improved.

not what you need when we asked for a late check out

great location and the staff were extra helpful. thanks so much for the late check out :-)

we we given a late check out to make up for our late check in

was very polite, but guys smile more often, it's free ud83dude42 we appreciated that we did a late check out with no extra charge

helpful and friendly front desk staff, accommodating for late check out and very comfortable mattresses

from 8 am to 8,20 am none stop,which i reported to reception on 2 occasions they took £20 of my late check out

i liked the late check out

very disappointing that no compensation was offered other than a late check out

location and staff ... late check out option was great

late check out was great so flexible to suit you ud83dude42

welcome, clean room, warm, clean towels, late check out (12pm), tea/coffee facilities in

which was amazing, the staff were friendly too and another bonus of our stay was if we wanted late check out it was only 10 pounds until 2pm which was awesome

staff were friendly and we opted for a late check out for an extra fee

the late check out & location wasn,t bad & beds were comfy

was looking to do a late check out on the sunday and the manager let us do a late check out free of charge couldn’t

early to drop in bags and room was ready before 12 so we were delighted, got a late check out until 2pm

the last day we needed to keep our luggage at the hotel since our flight was in the evening and late check out was not available, i appreciate that the receptionist allowed us to keep our luggage

paid extra for a late check out until 1pm, we were disturbed twice by staff asking why we haven t checked out once

about food room ect and let us have our room 2 hours earlier than check in and also let us have late check out next

early check in and late check out were granted with no issues or charges

smile girls went of way next morring breakfast we wouldn't have made down they asked if i'd like late check out and aske we like breakfast to room iv been in many

wifi didn't work on the smart tv and so we couldn't use our netflix or prime

delicious room service breakfast

all staff was very helpful especially orie in the bar he was very kind

chatting and just having fun showing a real interest for their jobs, our waiter for food in the bar was very nice, food was out of this world

late check out until 1.30pm only cost 10 extra

late check out and 24/7 reception

parking wasn t an issue and i was able to walk to plenty nice restaurants around on the main road

was absolutly excellent, as well as breakfast and it was no problem leaving our car in the parking lot for some additional hours

spotlessly clean. lovely breakfast. good parking. staff were very helpful

good gym the staff were super friendly and accommodating, gave us an early check in and a late check out which was very much appreciated

got into our room early and late check out , also got option to have interconnecting rooms on

we’re very friendly and when we arrived we were told to sign up to hilton honours tk gwt a late check out which was great, all our needs were met and questions answered

it was disappointing not being able to have late check out on one of the rooms by just an hour

i was encouraged to sign up to hilton honours which allowed us early check in and late check out which was extremely helpful to our trip

easy check in and late check out

affordable- be a member so you've a chance for free early check in &/ late check out

friendly staff early check in late check out amazing all round

ten minute walk to woodworkers bar (part of the lavery bar) a cracking craft ale bar

automatic front doors stayed open making the reception and bar areas cold

we were offered late check out

being part of the ihg group early check in and late check out which really enchanted our trip

the late check out was great

got a complimentary late check out too which was very nice and most welcome

when i asked if we could possibly have a late check out as we had a late flight home, the reception could not have been more helpful &

though asked for late check out and was promptly and excellently given

free late check out

beer on arrival and late check out

we were even able to get a late check out without any problem by just sending a message to the hotel through booking

ud83dude0a late check out, for free

late check out of 12pm was also great

unfriendly bar man

the hotel has a great busy bar with a large selection of drinks, live music and good people

wifi was great and high speed

i got room service both nights and loved it

08 and was charged a late check out fee

bed was really comfortable, breakfast was good and the place was in a good location.

it was easy to find. kids love the place.

the house was very good for the whole group. adults and kids. we felt like at home.

via email / phone cleanliness of room with modern ensuite comfortable bed & bedding continental breakfast included within walking distance to nice bars & restaurants great value for

late check out cheap parking

location reception staff very friendly got a late check out free rooms very spacious and

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

was a very easy process for us to organise early check in and late check out, staff were amazing and we were upgraded from a double room to suite for free

no info with wifi details

ere our room was)

a lovely and unique boutique hotel, very clean, great wifi, super comfy but the highlight was the absolutely fantastic front of house member of staff on

not only were we offered an early check in on arrival, but our room was also upgraded, a lovely surprise after a long wet drive

able to change to late check out with no problem. clean

plumbing and laundry appears loud

free parking and good wifi is a bonus

they must also put proper plan in place for room service as we were going to be charged somebody else's bill

wifi connection was great

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

no breakfast were going to charge £25 for early check in

com prior to arrival and was able to take advantage of the early check in

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

when i rang the reception and asked for a late check out as my children never got in the pool they were very keen and helpful and let us have

as an extra apology the reception staff gave us complimentary breakfast the next morning plus a late check out at 2pm which was very much appreciated

they gave us free late check out

loved the room size and the bfast and late check out time

at reception was lovely, organising late check out