staff were really friendly and helpful we asked for a late check out and they were able to accommodate us

the bar / food was fab staff very helpful rooms lovely and clean. enough towels for a family

hotel was very clean and beds were comfortable great little venue for kids with park and plenty of space to play would recommend and great value for

staff family friendly good size rooms nice and clean food was good and the park was handy for the kids

big rooms, lots of space when we had kids

late check out smashing

comfortable room, late check out, freindly and helpful staff.

extremely friendly and great with the kids

perfect kids loved very friendly

only thing didn't like didn't take cash at bar and kitchen was closed to order food at tea time

they even arranged a late check out time for us as i had 3 children with me

we went to the reception where a receptionist snapped at us when we requested a late check out

were refugees there witch they would not be quiet, slamming doors, kids running from room to room till early hours of the morning

they park on

overall a pretty bad place to be with 2 young kids

very welcoming and helpful, let me have a free late check out and as covid restrictions in place reassured me about safety measures in place at

disabled had to wait 2 hours for my room even though i asked for early check in

and friendly reception, spacious room, lovely outlook to the racecourse, good choices for breakfast (included), spotless room and bathroom, great towels, beautiful bed

clean new location nice gym

so very comfortable with excellent facilities, nice food and bar facilities

no problem with a late check out

if i have a small criticism it would be i m a bit disappointed in the bar food choice

kids running up and down hallways

the room was everything i needed and was spacious enough for the kids, staff were great as well.

only the bar food choice.

a big thank you to brook who was so kind in facilitating a late check out,much appreciated

our room was above the bar. fortunately it was a mid week stay & the bar closed at 10pm

not suitable on weekends for families travelling with kids due to pub and club.

room was fab... food was lovely and bar prices were exceptionalud83eudd23 staff were amazing

also no kids allowed in the bar past 7pm

ones at the bar but were told we couldnt mix drinks secondly - asked if possible to maybe have a late check out - only 30 mins to an hour but were told straight away they were

very accommodating of late check out request

friendly staff arranged an extra hour to allow a late check out

the hotel was generally a little bit tired but was good value for money for us going to the open golf at troon

wine in bar was hot and no shelf s in bathroom.

late check out and breakfast time

views and having social activities within the area. bar on site

very quiet place, very good breakfast from the bar menu, perfect coffee. highly recommended!

bar was a bit characterless in the late evening, not another person there and that was on a

the restaurant and bar are well stocked and comfortable

friendly staff, allowed a late check out at short notice which was very helpful

laura was very helpful and arranged early check in for us

had late check out however with noise from drilling outside the room this was pointless

amazing staff, very friendly, late check out was great and welcoming drinks on arrival

late check out was a great option although i didn’t use it

children with us and although the staff were friendly enough we felt a bit out of place with the kids

the feel and decor of the hotel was great. staff really helpful. great breakfast

size of room comfort bed able to have late check out

didn t like how the bedding wasn t clean and how the room was never cleaned by a room service everyday like all most every hotel does

a function going on and it was a bit loud but they managed to move us to a quieter room so the kids can sleep well

rooms in the side building have no wifi coverage

the castlecary house hotel has its own bar and grill and we had dinner there

staff couldnt do enough. very helpful. laid back. late check out. very modern decor

early check in and late check out times available which is excellent

late breakfast and late check out a huge plus

the bar was also very vibrant and had a great atmosphere for socializing

location, stay, staff, harry was great, parking, just amazing, highly recommend, nice bar and food too

late check out, decor

as if this wasn’t great enough i asked if there was a possibility of a late check out as our flight home was 7

extra £25 for late check out 4 times someone chapped door for us to leave twice door was opened and wee were

the complimentary laundry service was a brilliant surprise

excellent location and very comfortable accommodation friendly staff laundry on site

very easy going vibe, top breakfast , late check out

the highlight was breakfast at the bar in front of a roaring fire on a cold morning, which was bliss

gorgeous wee hotel and the bar is quaint and homely

the staff are really friendly and helpful and the bar area is lovely with great cocktails and wine

wonderful meals in the bar below

i found the early check in and late check out really useful as it allowed me to tailor my stay around my travel and meeting

central location, late check out and a lovely breakfast

late check out was great

location & reception staff very helpful with early check in

very clean, good location, nice gym

they also gave me a late check out so an excellent stay

we were offered a late check out which as needed as children were in a dance

friendly staff. central and late check out was great.

it was clean and we wanted an extension for late check out by 20 mins which they considered

was perfect for 2 adults and 2 kids for a one night stay

great price and loads of character an optional late check out and staff the friendliest

m) unheard of anywhere else - so friendly

lovely free breakfast late check out until 12pm is fab

gave us late check out

central and late check out

late check out till 2pm was extremely useful too

we had late check out for a reasonable fee

com and then paid extra 25 for late check out

extra for early check in and room wasn t 100% ready

loved the mini bar in room

staff extremely helpful and friendly. ability to have a late check out was so helpful

were friendly and accommodating particularlywith our last minute request for late check out

is great and they were very accommodating (asked for late check out) and helpful with questions

staffs are friendly and accommodating, they also have a storage for our luggage, they let me do a late check out and they serve good breakfast

of the female reception refused to give me an hour of extension for late checkout (their checkout is at 11am and i just asked for it to be at 12) since me and family

got a river view room on request, also early check in and late check out

early hours of the morning when staff are starting work within the hotel which for guests with a late check out isn t great

ideal location. exec room at affordable price ion l breakfast. late check out upto 2pm.

were absolutely lovely and so helpful got an early check in of 1pm and late check out of 2pm had a top floor room, loved the view of the river and the

staff were great and allowed an early check in and late check out- which was massively appreciated

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

luxury feeling, amenities, friendliness and accommodating staff (early check-in and late check out and complimentary bar vouchers) (+) allowed late check out just in time to jump into the train back to edimburgh (+) in great central location with early checkin and late check out (+)good location late check out (+)location, late check out

nnot remember his name but he is glaswegian) helped a lot with the faulty wifi connection and move between rooms

the concierge

didn t have breakfast. lovely, comfortable and spacious room. friendly staff, great location.

superb breakfast

great location. very helpful staff. great decor. late check out amazing

incredibly cosy bed, free early check in and late check out (12pm)

we really appreciated the late check out until 12 and wished we could have stayed all morning and had breakfast

late check out

staff always friendly ( we stay alot for gigs) and always clean and like the late check out.

i also liked the late check out time

convenient. security. close to bars, shops, bus and train. clean. late check out

needed a late check out which most hotels charge you for, they gave me one free of charge for an extra three

late check out

location central to great bars restaurants train station great value for money bonus it's a late check out will deffo stay

breakfast in bed was excellent. late check out a bonus and a good comfy bed.

nice hotell staff very acomidating very central for shopping late check out great would highly recomend to freinds and family

efficient and great staff , appreciated the late check out

the late check out, the bar and the room size.

liked late check out too

staff were friendly, understanding and extremely helpful arranging a late check out and taxis as i had travelled for an emergency

room was clean, facilities were good, late check out.

complimentary late check out until 14:00. staff were very helpful.

the white towels were luxurious and we appreciated the late check out of 12 noon

cookies on arrival, late check out robes sent to our room for spa and a little tray of biscuits and cakes when arrived

late check out on sunday breakfast hours location clean

late check out to 12 was a bonus

location and great staff - everyone was so friendly cheap late check out half price parking car park literally over the road 24 hr food service (though

the late check out time of 12 oclock

friendly and helpful staff. fairly spacious, comfortable large bed. late check out.

also was very happy with the option for late check out as our flight home was very

option for 1pm late check out

also got late check out for 10£ fee

the blind was black out which helped keep the sun out in the morning concidering we had late check out

noisy cleaners when i had paid for late check out

thank you for the late check out

late check out as well which is so much better

staff at reception very friendly and we were able to get a late check out too which was handy after a few wines the night before

gym a bit trouble as needed to registered everytime.

staff keep the hotel spotless, spa staff are lovely and also the staff in the restaurant and bar are very polite and do their utmost to serve anything you ask

there was a late check out (11am) as standard and a lovely bar and reception area to relax in

gym great too

kids loved the pancake machine

super comfortable bed, decent gym, friendly people.

the music by the bar in the evening could be mixed.

late check out and how comfortable the bed was

easy check in late check out late bar helpful staff

breakfast i asked about the late check out deal and the girl said it was on the house and i was really impressed with her

excellent breakfast and late check out 12pm

i was able to pay 20 extra for a late check out at 2pm which was great

my father passed away the last night and they allowed us a late check out with no extra charge

this hotel several times over last 19 years so a bit disappointed with this stay and floor , also late check out on a saturday and cleaner decided to hoover our floor outside room at 8:30am

great location, staff were friendly and rooms very lovely. late check out was available.

room service and the fact you don't have to walk past the reception desk when you're back from a 2

we got an early check in

& attentive staff, signature room, late check out, coffee machine, shower, comfy big bed, toiletries, mini bar

bed was so comfy we paid for a late check out

balloons and pictures for us arriving so that it remained a surprise x gave us a complimentary late check out too

very comfortable quiet central location with luxurious rooms and excellent wifi for an international business meeting by zoom

we ordered room service and the food was delicious and fairly reasonably priced

friendly staff , late check out

although they couldn't offer me an early check in and late check out, they kindly offered to keep my luggage for me while waiting

late check out is also great

breakfast was exceptional

the use of the gym and sauna were excellent after a busy day shopping the sales

complimentary late check out was very much appreciated on last day with long travel ahead

easy check in, great location and lovely staff. late check out was a bonus.

love the late check out time too as can have a lye in after breakfast

kids loved it

the marriott is centrally located with excellent parking & spa facilities too