- room was clean - outdoor pool was big and lovely - late check out free of charge - 15/20 mins walk to the strip - 10 mins walk to the beach - most of

room pool receptionists

making bed and changing towels every day,enough soap and shower gels... big parking in front..

the staff were lovely and the free parking and shop downstairs were great features

free parking and possible to put our bikes inside the hotel

nice size room! the staff allowed me to late check out.

spa is also warm (the air as well as the pool)

second time here and used he spa this time which was also lovely on a rainy day.

the reception staff couldn't do enough for us and the bar/snack bar staff were the same

rooms are very spacious with kitchen facilities and a lovely pool view from balcony

very pleasant hotel complex with lovely, attentive staff. allowed late check out.

late check out whilst we were waiting for our taxi to arrive

midnight to tell them what happened, and the manager came to our room next morning to offer the late check out and free breakfast

we were also very grateful for the late check out

the gym needs a bit if tlc and food options and room service charges could be little less

and lovely pools for kids, wonderful kitchen facilities if you want to cook home let us have late check out without any problem - which was very nice of them and very helpful for

staff were amazing and we got a late check out at no extra cost which is brilliant when you have small kids

quality of furniture, kitchen and outside space

it was great having a pool right next to our apartment which wasnt too busy

clean and comfortable with a fully equipped kitchen and bathroom, enough room for a bigger group as

thru allowed me to have a late check out and also held my luggage until i was due to fly home when i checked out my room

difficult to get in and out of the pool for those with mobility issues

didn’t experience the breakfast

clean, comfy, quiet, good breakfast, the gym next door, great place overall

photos of the gym however cost to use… pool was little small

they give us an upgrade, provided us with a late check out

car parking is available directly in front of your villa

pool area is very relaxing breakfast was

the pool is great, breakfast & dinner is top notch also

finish, quiet even when fully booked around the pool, service impeccable

and comfort at a good price, good indoor pool included in price, excellent breakfast included, late check

staff friendly and helpful, managed an early check in and late check out

kids outdoor playground needs upgrading.

if you want a sunbed close to the pool, make sure to grab one as early as you can

i had a great spa experience

clean airy room, staff were very nice and allowed us to have a late check out when my partner was feeling a unwell

i missed a pool but i knew that beforehsnd

no pool but we knew that before we booked

swimming pool but that was our error not to check

there is no pool - of course we knew that prior to booking but it will clearly put some people off

requested early check in and they had the room ready for when we arrived, also had late check out, the room was fantastic, pine cliffs just gets better on each visit

a great deal for the kids to do in the evenings

gorgeous location steps to the beach. lovely amenities with an excellent gym and indoor pool.

the spacious 2 bedroom apartment was fantastic, and the team's hospitality from reception to room service and breakfast was exceptional

none of the outdoor pools were heated which was ok when hot but kids splash pools should have been

we were allowed an early check in and late check out which worked perfectly with our flight (i assume it depends on availability)

the breakfast alone was worth the cost of the hotel, it set the tone for the entire stay

from the hustle of albufeira, tucked away in the old town but within a 2-3 minute walk to all bars and restaurants, shops, the strip, and around a 5 minute walk to the beach

breakfast excellent but would like a change if yo uh were staying a week

staff was fabulous the rooms and the finish work and the decor were amazing breakfast was phenomenal and we had a bit of lunch

the staff were lovely and friendly and very helpful, they were happy to facilitate a late check out

they were happy to give us a late check out and early check in

could have late check out

kind staff, we checked out at 12 but we can back after a tour an use the swimming pool with the kids until our time to leave

beautiful clean room overlooking gorgeous pool

they allowed us a late check out at last minute

water in the pool was too cold for me, but it's the end of the season so i guess that's normal.

room was brilliant for my family we were so near to the pool

there was a bar when we wanted coffee in the morning

the lobby and bar area is well presented and warm welcoming

even better than the photos staff were lovely offered late check out

restaurants close enough to the marina having a washing machine air conditioning well appointed kitchen good balcony good book

sides by the pool didn’t look completely finished, if it was completed to the degree of the picture shown i

was a spacious villa with a lovely open planned living and kitchen area

in the kitchen has a 1cm (half inch) gap under it

staff very helpful and happy to arrange late check out at 13:00 for no charge

for size of hotel pool toilets digesting, only one male and one female couldn t tell me if a late check out avaliable

porter on nights was a legend funny and worth a wage increase marcio too gave us a late check out free and credit to him too

friendly staff and provided us with late check out and nice decoration for our special day

check-in is pretty late at 4pm and we couldn't get a late check out even if we wanted to pay

modern and service is impeccable upgraded to a pool view room and allowed late check out and assistance with luggage appreciated

m) hassle free hotel quiet rooms were

allowed early check in and late check out

almost 2 hours and a half waiting, no true apology , room upgrade, free bottle of wine, offer od late check out

was just amazing - even let us do late check out was very accommodating

very good breakfast and allowance for late check out

pool clean and big, very close to the beach, the rooms clean and spatious, free access to gym, sauna and jacuzzi

clean and tidy, the staff were excellent. it was adults only hotel so very relaxing

gym a little small and limited, no air-conditioning in gym, a little far from the night life

breakfast was excellent and the location is also excellent

was charged 10 euros for late check out which was very acceptable

we travelled with an infant & they were very accommodating with requests ie kettle/late check out/cot

we required a late check out which was immediately accommodated at a low cost

late check out 6pm was worth the extra 30

staff were helpful and accommodated a late check out

for late check out

30 pm instead of 12), but the staff didn't make a minimum effort to satisfy our

we very much appreciated the late check out as our flight home was in the early evening

staff were good, let us have late check out and held our bags

liked the location due to being golfer whilst my daughter enjoyed access to gym and reduced rate for use of spa

property manager was very helpful, allowed early check in and late check out

nice having a washing machine and kitchen facilities

property manager was very helpful, allowed early check in and late check out

the apartment has a great little kitchen with appliances, a small balcony (overlooking other apartment blocks-no view), a

an early check in and a late check out

spar supermarket across the road which was handy for buying bottles of water and snacks

enjoyed our stay & looking forward to returning next year great location to the marina great pool area too really friendly & helpful

pool, tennis, paddle were nice for both kids and parents

i wasn t able to enjoy the amenities, such as the indoor swimming pool or spa treatments as i was with my son who is 10

for example got early check in and late check out

staff very accommodating and we were able to get very late check out as our flight was delayed

location close to the beach and beach bars

need a mat in the shower. very slippery and a grab bar would help.

nice pools - swimming and jacuzzi, games for kids. great breakfast.

were allowed a late check out on our last day which made it a much more relaxing day

staff very helpful and allowed us late check

clean & tidy, nice facilities and amazing spa

lack of daytime options for snacks and bar service all shut at this time of year

bed apartment, plenty of space, great facilities, including washing machine and a fully equipped kitchen - overall a fantastic place to stay

asking the staff at reception if we can have late check out 4 days before we had to leave it wasn’t a problem told us a price as we have a 8

were very helpful and anything we asked for they helped, late check out until 2pm was free

dog received the complimentary box, daughter was happy on the playground and in the warm indoor pool and we all liked the breakfasts and the gardens all around

room was cozy, clean and nothing was missing facilities are great, from swimming pool, to golf, etc

breakfasts were fantastic – a great variety of very delicious food, plenty of time to enjoy it

in my room; then could not turn tv off (remote); b'fast food was mostly gone; would not let me late check out (so l can finish work) even though it was empty

last but not least, ricardo, the bar man, with such a wonderful charismatic charm that just made you really happy

breakfast was very good and very good selection. nice beach front and coach trips.

breakfast was always fresh and the buffet was changed every two days

we were located on the top floor (11th), with a view of the sea & the pool below