thru allowed me to have a late check out and also held my luggage until i was due to fly home when i checked out my room

most of the time i had a massive pool all to myself as i believe this hotel is used like a sports club

not great ham at breakfast,

didn’t experience the breakfast

good food and a reasonable breakfast

and lovely pools for kids, wonderful kitchen facilities if you want to cook home let us have late check out without any problem - which was very nice of them and very helpful for

staff were amazing and we got a late check out at no extra cost which is brilliant when you have small kids

in was quick, early check in was replied with depending on availability so we didn't bother going early, huge

stayed at balaia golf village for our girls holiday this year and it was amazing

pools we visited 4. definitely, each pool was a great fun for kids

- room was clean - outdoor pool was big and lovely - late check out free of charge - 15/20 mins walk to the strip - 10 mins walk to the beach - most of

atmosphere around the pool was amazing too

pool are was fab and bar staff were very friendly

free parking and possible to put our bikes inside the hotel

no indoor pool, not great dining in options

nice size room! the staff allowed me to late check out.

can't be beat, amazing breakfast selection, just a few minutes to the beach, has a pool, billiards, ping pong, bar, lunch/dinner, huge rooms with balconies/kitchen/living room,

perfect for couples/families with kids

spa is also warm (the air as well as the pool)

cosy and well located hotel; the room was well equipped with a kitchen space and comfortable bed

we were also very grateful for the late check out

midnight to tell them what happened, and the manager came to our room next morning to offer the late check out and free breakfast

late check out whilst we were waiting for our taxi to arrive

very pleasant hotel complex with lovely, attentive staff. allowed late check out.

the charge for using the indoor pool is too much and should be reviewed.

they give us an upgrade, provided us with a late check out

car parking is available directly in front of your villa

pool area is very relaxing breakfast was

the pool is great, breakfast & dinner is top notch also

finish, quiet even when fully booked around the pool, service impeccable

clean airy room, staff were very nice and allowed us to have a late check out when my partner was feeling a unwell

i missed a pool but i knew that beforehsnd

swimming pool but that was our error not to check

i would prefer to have swimming pool.

there is no pool - of course we knew that prior to booking but it will clearly put some people off

staff friendly and helpful, managed an early check in and late check out

and comfort at a good price, good indoor pool included in price, excellent breakfast included, late check

around the hotel grounds were just amazing, ,,breakfast had everything you could possibly want in a beautiful setting inside tables or outside ,a

the huge breakfast is really rich of many different continentals

no food served in the restaurants in the evenings from 3pm to 7pm only drinks so had to call room

we were allowed an early check in and late check out which worked perfectly with our flight (i assume it depends on availability)

the perfectly appointed rooms, one of a kind champagne breakfast, infinity pool, daybeds, above all the kind and helpful

we were allowed an early check in and late check out which worked perfectly with our flight (i assume it depends on

staff was fabulous the rooms and the finish work and the decor were amazing breakfast was phenomenal and we had a bit of lunch

everything....every need was looked after breakfast

could have late check out

they were happy to give us a late check out and early check in

the staff were lovely and friendly and very helpful, they were happy to facilitate a late check out

the pool was very small. the bar didn't open much.

the breakfast could be better

requested early check in and they had the room ready for when we arrived, also had late check out, the room was fantastic, pine cliffs just gets better on each visit

indoor swimming pool with good quality

vast amounts of pools, restaurants, kids playing

pullout bed in the apartment was barely functioning and needs to be replaced - my kids were able to sleep there but it’s basically broken and no way an adult could sit there

liked the location, the 5* accommodation

they allowed us a late check out at last minute

water in the pool was too cold for me, but it's the end of the season so i guess that's normal.

room was brilliant for my family we were so near to the pool

there was a bar when we wanted coffee in the morning

the lobby and bar area is well presented and warm welcoming

even better than the photos staff were lovely offered late check out

restaurants close enough to the marina having a washing machine air conditioning well appointed kitchen good balcony good book

sides by the pool didn’t look completely finished, if it was completed to the degree of the picture shown i

was a spacious villa with a lovely open planned living and kitchen area

in the kitchen has a 1cm (half inch) gap under it

staff very helpful and happy to arrange late check out at 13:00 for no charge

for size of hotel pool toilets digesting, only one male and one female couldn t tell me if a late check out avaliable

porter on nights was a legend funny and worth a wage increase marcio too gave us a late check out free and credit to him too

friendly staff and provided us with late check out and nice decoration for our special day

check-in is pretty late at 4pm and we couldn't get a late check out even if we wanted to pay

modern and service is impeccable upgraded to a pool view room and allowed late check out and assistance with luggage appreciated

m) hassle free hotel quiet rooms were

allowed early check in and late check out

almost 2 hours and a half waiting, no true apology , room upgrade, free bottle of wine, offer od late check out

was just amazing - even let us do late check out was very accommodating

very good breakfast and allowance for late check out

pool clean and big, very close to the beach, the rooms clean and spatious, free access to gym, sauna and jacuzzi

clean and tidy, the staff were excellent. it was adults only hotel so very relaxing

gym a little small and limited, no air-conditioning in gym, a little far from the night life

breakfast was excellent and the location is also excellent

we very much appreciated the late check out as our flight home was in the early evening

staff were good, let us have late check out and held our bags

30 pm instead of 12), but the staff didn't make a minimum effort to satisfy our

for late check out

the room, front desk, restaurant and bar are clean. the staff are friendly and helpful.

late check out 6pm was worth the extra 30

was charged 10 euros for late check out which was very acceptable

we required a late check out which was immediately accommodated at a low cost

staff were helpful and accommodated a late check out

we travelled with an infant & they were very accommodating with requests ie kettle/late check out/cot

property manager was very helpful, allowed early check in and late check out

nice having a washing machine and kitchen facilities

property manager was very helpful, allowed early check in and late check out

the apartment has a great little kitchen with appliances, a small balcony (overlooking other apartment blocks-no view), a

were allowed a late check out on our last day which made it a much more relaxing day

staff very helpful and allowed us late check

main bar was quiet

pool was amazing the sun beds comfortable the rooms were big and spacious and as we had an

the property benefited from being part of hilton's that offered reasonably well equipped gym, pools, including an indoor heated one, and immaculately maintained gardens that we couldn't

an early check in and a late check out

were fantastic from reception to bar staff

the room service and cleaning staff were very friendly and accommodating

ring menu compared to that of the restaurant downstairs)

gym didn t open until 10am, which was slightly disappointing for those who like to get up early

for example got early check in and late check out

staff very accommodating and we were able to get very late check out as our flight was delayed

nice bar for a cold beer

around the marina were over double the price for the week will be back in september to play golf with the lads

excellent breakfast and lovely pool and jacuzzi

asking the staff at reception if we can have late check out 4 days before we had to leave it wasn’t a problem told us a price as we have a 8

were very helpful and anything we asked for they helped, late check out until 2pm was free

dog received the complimentary box, daughter was happy on the playground and in the warm indoor pool and we all liked the breakfasts and the gardens all around

room was cozy, clean and nothing was missing facilities are great, from swimming pool, to golf, etc

breakfasts were fantastic – a great variety of very delicious food, plenty of time to enjoy it

in my room; then could not turn tv off (remote); b'fast food was mostly gone; would not let me late check out (so l can finish work) even though it was empty

last but not least, ricardo, the bar man, with such a wonderful charismatic charm that just made you really happy

breakfast was very good and very good selection. nice beach front and coach trips.

breakfast was always fresh and the buffet was changed every two days

we were located on the top floor (11th), with a view of the sea & the pool below