i asked if we could have a late check out as my husband couldn t move and we couldn t get into our other hotel until 3

loved the leisure facilities and the option of a late check out

the hotel wad great, breakfast was good and the best part gor our kids was the pool

staff were very friendly. leisure center was excellent. ev charging was free.

the wifi was great and accessible in all areas of the hotel

minor gripe was that they don’t offer a early check in/ late check out service which is handy when your doing nights and just need a little lie in, but not

late check out

very clean spacious room excellent value late check out

little gem rooms are spacious and i must say the late check out at 12pm it’s what made our stay so relaxing we will definitely be back rooms are

plenty of space in the room for 4 of us (2 adults and 2 kids, 11 & 8)

the hosts were very helpful to us with an early check in, late check out, luggage storage and breakfast in the room

amazing stay! wonderful breakfast and charming welcome by all the staff :)

the bar also had a wide range of whiskies and other drinks

the hosts were very helpful to us with an early check in, late check out, luggage storage and breakfast in the room

beds was really comfy :) breakfast was tasty with home baking specials, choice of continental breakfast and hot options

late check out is good

reception was kind enough to give us late check out while we were waiting for our train back

staff were very friendly and late check out until 1pm free of charge was great

location, pool, comfy bed, breakfast was very nice, late check out

we requested a late check out which was made with no hesitation

breakfast was very nice with a good buffet. late check out was very handy.

rooms were lovely and spacious and late check out for members was amazing

no housekeeping to pick up laundry, you need to send it to reception but they will return into your room after washed

the breakfasts were amazing

the staff were excellent, especially the breakfast team who were very professional, welcoming, and hard-working each morning

enjoyed a lovely day in edinburgh after enjoying a late check

the breakfast was great

good position. very friendly staff. sumptuous breakfast.

i wasn’t keen on the continental breakfast, a cooked breakfast would of been much better.

the breakfast staff were friendly and attentive

convenient location. clean and comfy beds. let us have late check out.

i have stayed at many local hotels but with kids the kitchen, laundry and room sizes are perfect

my kids loved it

i really like the atmosphere in this hotel with water cooler, gym and everything

small note that laundry machines take around 30 mins each and dryer isn't always the best so allow a little time if

this included giving us late check out

struggled to find fault with the hotel itself, however i would say the room service menu was a tad limited

i ordered room service and the food was delicious

perfect. cocktail bar staff were amazing. receptionists polite helpful and made us feel at home.

early check in, smart room, lovely bar and breakfast room

late check out available

staff were lovely & really accommodating as we arrived earlier & let us check in then gave us late check out as it was our anniversary they also gave us free drinks & snack vouchers

customer service at reception towards the end of our stay in regard to a complaint we had re: late check out

late check out was good as we got a lie in and didn’t need to rush out the door

about the hotel and staff and breakfast was excellent and great value for money we have been to hotel a few times now and

like that was her name) she really spoke down to you and i was charged and extra 30 for late check out though i did struggle with my broken foot and crutches

late check out was applied at short notice

all the staff were so lovely and helpful and the cocktail bar was delicious

he told us about a drag performance that was happening in the bar next door and even managed to squeeze us into the usually booked up show on such short notice

hotel and the staff kindly upgraded our room, had prosecco on arrival and a cocktail in the bar all for free

i requested late check out and it was a huff and moan, a simple polite answer would of been appreciated

when we checked in, we asked whether we could have a late check out because we had an important business call at 12:30 and a flight to catch thereafter

late check out brill

late check out offered

i kindly requested a late check out as my flight was not until 6pm and they accommodated this for me

late check out only 30 minutes!!! otherwise all good ud83dudc4dud83cudffb

late check out at 12 was great for a long lie

just to give some examples of the excellent service - 1) i asked at reception for late check out and despite the hotel

smart rooms and excellent location and late check out

location early check in free room upgrade late check out

excellent location, late check out.

we asked for late check out as our flights were quite late in the evening and they happily obliged

early check in should be flexible, specially when you reach early in the

very professional absolutely wonderful breakfast at a top value for money

excellent central location, more breakfast than you could sensibly eat, really comfortable bed

late check out at 12pm is a bonus

great location for royal mile, comfy bed, late check out and friendly staff. clean room.

location and late check out.

reception toilets were hard to find and blocked by laundry trollies

£5 voucher if you didn't need your room cleaned every day is a great idea as can be used at the bar etc , and i

late check out time of 12pm

all staff were incredibly helpful and friendly, the breakfast was superb every day and included a great selection

comfortable beds, super helpful staff, and a very knowledgeable and engaging bar manager

small problem is coming back to hotel at night nobody in reception because they had to serve in bar as well

need more selections for breakfast

a bit late check out with no issues at

would have loved the bar to be open but understand completely that due to current covid guidelines this wouldn't be

bed and noisey room( outside noise and noise from kitchen below)

the bar was card only but apart from that i couldn't fault it

beer in bar not a good choice

late check out at 12

late check out a welcome bonus as our train didn’t leave until 6

i like the late check out time, though i did not need to make use of it, but i did leave my luggage with

friendly helpful staff..ideal location for sightseeing..late check out and bag storage available

late check out time and room was also available early

offered us complimentary late check out

cannot remember for room service etc

wifi was good too

beautiful buildings, wonderful staff and room service facilities.

the bar was cozy and nice place to end the day

a massive plus was the relatively late check out time compared to other hotels in the area, and free luggage storage

the lobby/bar had a lovley cosy atmosphere and bar was open until late

room, spotlessly clean, comfortable foyer, friendly and helpful staff, early check in and late check out

the motel was very clean staff very friendly the location was great late check out was great

location, pet-friendly, design, late check out.

they gave us late check out and they have a bag storage facility

we had room service as we like to stay in with our dogs being they aren’t too social

good gym

great miss : no swimming pool or spa to have a massage but there is a good gym

we had breakfast room service on our final day and we loved it

and also late check out

we were given a room for disabled. no early check in and late check out.

late check in, but that is probably due to the brilliant late check out times

wifi could have been better

great breakfast in the morning , weren t rushed to finish by staff , everywhere spotless, would