our room wasn’t booked so they let us have a late check out

early, and she even arranged for the restaurant downstairs to open 30 min early so i could have breakfast — the breakfast included was delicious and plenty

beautifully decorated, and with the nicest touch everywhere, including early breakfast left for us in the room due to early

location was great, breakfast really good and such a brilliant welcome when we arrived.

great room, excellent service and incredible breakfast!

10 they called us to remind us they gave us a late check out, we run from the restaurant and apologized at reception - 3 people chatting

the gave us a late check out at

we had a late flight, so the hotel staff let us know we could have late check out, and that they could keep

had to go downstairs to get room service

really nice pool, spa and sauna

great location - comfortable bed - we were given the option to late check out (due to participation in the city's

clean, well managed and friendly staff- tasty breakfast generous portions and varied food

very friendly staff and breakfast was wonderful and very complete

we particularly liked the early check in and the fact that the included breakfast was available

great breakfast choices in the am

loved that we could check in late and paid a fair price ( 15 euros for a late check out)

the wifi wasn t working in the room and the staff asked us to come to the lobby to use it 3

the staff are courteous, the bed was comfortable, wifi was reliable

also the wifi is terrible

free wifi

the staff were very helpful to accommodate my request for a late check out

the room service, and restaurant and bar staff were exceptional as also the reception staff

the gym is a bit small

they don't actually have a pool, so if you wish for the kids to go for a swim, that won't happen

big, clean rooms, good wifi, cabel tv various and very good breakfest helpful and kind personel good localisation - not in

very accommodating for an early check in and late check out due to my flight itinerary which was well appreciated

no pool

i would also have liked a swimming pool, but the jacuzzi was good enough

excellent room and service. room service breakfast very good and promptly delivered.

breakfast and room service are also expensive

we could use late check out free of cost

late check out

not to mention the lobby bar & great choice of foods during breakfast, lunch &

small bar

friendly staff. location. early check in

late check out

bar area is very stark and unwelcoming, needs to be stocked and staffed (lots of empty shelves does

not sure it is a good idea to have a piano available at the bar for any visitor

getting a drink at the bar was very complicated and seems difficult for the

location, just a cross the street from casa de musica, nice design, kids friendly

staff were fantastic and could not have been more helpful and accommodating early check in and late check out

shower, toiletries, friendliness, pets welcome, garden, pool, breakfast, free parking

parking at the side of the building was fantastic

my kids played giant chess and had fun on the swing set after a delicious breakfast--where kids eat

it has free wifi and lot's to choose from for breakfast

decent breakfast, clean, very quiet. was able to have late check out for extra 10€

everything, warm welcome, great service on reception and bar service really quick!

excellent shower. comfy room. kids loved having netflix in the room.

for early check in my baggage was stored safe in lockers

brilliant for a budget hotel. quiet, great bar and snack service, wonderful nights sleep.

i suggested my flight was late and they helped me with a free late check out until 2pm

, inside bar staff awesome, filipe and junior, roof top bar a must, view, port wine, helicopter, delicious

rooftop bar was great for afternoon drinks

room service menu a little limited, though good quality

son would eat

breakfast was excellent and late check out 12 clock worked very well

the room and gym and everywhere in the hotel was very clean

but they only have food until 11pm; when i asked where i could eat, they said that i had room service, but this service was also unavailable after 11pm

a lot of services among bar, spa and restaurant

basic facilities, no room service, it would be good to have a shop of sorts in the absence of room service and no shops

we got late check out because we have a night flight, but they also gave us full access to the spa in case

there’s a sauna, steam room, and swimming pool available without reservation, and every time i’ve used them, i’ve had the space entirely

beautiful art delicious breakfast excellent facilities very close to everyone

the gym was really well equipped, spa facilities and outdoor pool beds were fantastic

a special mention to the ladies at the calla spa

late check out (2pm) accommodated for as we were running the porto marathon in the morning (+)the breakfast was nice and the staff were very helpful. asked for a late check out no problem.

wifi not working at night and mornings which was very annoying as i was working.

level of service, great breakfast, each room has a balcony, relax area with bar for evenings, just

clean and comfortable, breakfast was excellent, staff very good especially raphael.

very good and varied breakfast

changed the room when i complained that is the case, they allowed me for an early check-in and late check out so the staff was helpful

complex of shops and restaurants, such as the continente supermarket, hairdresser, pharmacy, laundry service and more, on its top floor

rooftop bar fab and voucher for food and drink

additionally, the breakfast buffet offered a fantastic variety of options

extra helpful lady working at the hotel bar since i got sick

amazing breakfast, a port and almond cookie on check in, they even were happy for us to have a late check out

i appreciated the late check out also

the room was very clean and breakfast had my kind of favourite croissants

suggest to preprint the password for wifi and to insert it to the room key or to leave it in the room

nice bar area and selection of drinks

elevator, small bar in lobby

late check out.

breakfast was good

the breakfast is worth it! the price and what it offered was really reasonable.

breakfast various and plenty of selection

good breakfast, clean rooms, comfortable bed, quiet location 2 min from metro