fact that i could pay an extra $25 and get a late check out on sunday

the service was excellent and food breakfast they provide unbelievable

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

it was crowded and busy with bus loads of kids

breakfast was absolutely delicious and plenty of choices, my kids loved it

very convenient to where i had to get early next morning. late check out was great.

wifi excellent

excellent breakfast

easy access from 417, great parking, close to everything we wanted to do!

given covid and the entirely empty parking lot, i am 99% confident that there was a clean room available

comfy beds. gave me a late check out.

not working, slow internet, no free parking, water pressure is weak, staff did not accomodate a late check out

great room service and delivery of ice/robes/ slippers right to your room

room service, peace and quick service

pool, hot tubs, saunas, gym

close to the airport, complimentary late check out when we needed, really appreciate it

i was not able to get a late check out.

we were able to have a late check out as our flight was delayed. that was helpful

check in, sleep quality, cleanliness and ability to have a late check out.

my flight got in very late and they let me have a late check out!

loved being able to have a late check out

wish the curtains were black out so it blocked the lights more pool was too cold

very new and has amenities like an indoor pool and a nice gym

we like the shuttle service, it was really helpful for us flying early morning

location, huge room, free shuttle from airport, tasty breakfast included, self-serve laundry (just what i needed after

they shifted us to a bigger room, i asked for some support on late check out, they gave it to us

amenities limited (in hotel and nearby) but bowman's bar and grill (five minute walk up the street) is great

i just went to the gym and worked out and

we appreciated the gym access

it was a good location, had a bar and restaurant

the personnel were very kind and friendly, allowing us to get a late check out at 12:30pm, as well as cleaning the room everyday, and being very kind by giving us

i needed a late check out they were very accommodating.

clean, comfortable and it had laundry facilities.

the option of being able to do laundry was great

the pool

m) was just 20$, which is a quite fair price. room was rather spacious.

late check out

we were very happy and even asked for late check out, and they let us stay until 1pm

the restaurant is on site and does provide room service

room service was great and fairly priced

hotel is old needs to be revamped, the tv connection to personal device was not working, no late check out, the hotel did not respond to my

also there was no truoble gettin a late check out

she gave me a late check out cause booking

the restaurant was closed! we really wanted to get room service, but we couldn't.

super fun with the kids

i like how comfy the bed was and pillows. i like how there s late check out!

great location and late check out

they don t have late check out.

i did not have breakfast at the hotel .

- buffet breakfast at spin bar was worth the $30/person

from early check in to late check out - the staff were very cooperative and accommodated all our requests

room service was excellent

kids were making so much noise (with the parent) in the hallway

dining service, both in the restaurants and for room service

the gym is well laid out

location, early check in and late check out was perfect, food at the restaurant was excellent and the coffee was top notch

i was able to get a late check out which was very helpful

felt like the family with two kids next to us were in our room at 6:00am

kids enjoyed the pool

well located, super comfortable, nice space for kids

the staff is helpful and efficient, also works flexible to accommodate the late check out on parking

location to trails is good. staff friendly. early check in was good.

large windows, spaciousness, balcony, fully equipped kitchen

is dirty balcony had cigarettes the heat was on and couldn t be controlled the staff and room service called my cellphone and the room from 10 am and knocked

staff were able to accomodate early check in

was very welcoming and showed interest on what we were doing the next day and then offered us a late check out which i have never been offered without asking for it

gym was poor, breakfast buffet was on the light side as far a choice

gym could have had more options of equipment. parking bit narrow and a bit on the pricey range.

room service was exceptional

i asked for early check in and also to be on the top floor and since they said it was quiet they has no problem

offered us a late check out without asking. staff was friendly and funny.

specifically booked a room with a kitchen, as clearly described in the listing and shown in the photos on booking

the functional kitchen was a pleasant and welcoming surprise

unfortunately the pool wasn’t available.

there was quite a lot of noise in the hallway with kids racing up and down - but not the hotel's fault

they accommodated us with both early check in and late check out

they gave us late check out which was very helpful

clean, quiet, late check out option, good parking

was my third hotel in canada on my 13 days/5 cities trip and again the wifi was really bad with speed was extremely slow

staff and room service were very friendly and courteous

the location and the courteousness of the staff in allowing us to do late check out

they also have free ev chargers

we appreciated free parking

there is a laundry space in the corridor, vending machines and ice maker

the included breakfast is delicious and the free parking is so convenient we truly enjoyed being there and the king size bed has inspired us to get

i asked for an early checkin and a late check out and it was not a problem at all

had prior discussed with staff that i’d like an hour late check out since my flight had been pushed to way later in the day…

the hotel accommodated my late check out request.

appreciated being to able to late check out versus long wait in train station

no free breakfast.

late check out that’s what i like the most

and they always allow late check out for me which i truly appreciate

i wish i could have seen the hotel bar but it was closed

liked the spacious room, the big spa bathtub

the gym they don't have weights

late check out

location great, close to the highway. late check out was free of charge

was very cold and i had a complimentary late check out which was great, however we could not get back into out room after

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the location as well

also the hotel has removed the coffee bar from the foyer which meant i had to leave to get a coffee as i didn't want to disturb the other

they called to confirm my booking and allowed me an early check in and late check out at no extra

hotel staff and breakfast

hotel has all we need for a confortable stay with kids.

our trip was for the nordik spa just needed a place to sleep basically since we were at the spa all day

convenient location to the casino and entertainment clubs

really appreciated that the receptionist let us do a free late check out due to the interview through skype we had, on the morning the day we were leaving

the breakfast buffet eggs,beans were cold,returned the meal.

clean room and the amazing gym.

clean, the parking was free and so was the breakfast

location, facilities, breakfast included

late check out at 1pm...thank you, the bathrobes!

the outdoor heated pool/hot tub

i like spa and it’s close to promenade

wished that the spa area was open until 11pm instead of 10pm but that would be it

5-15min to get outside i don't think this can be changed but the spa is too hot in the summer, a pool would have been

late check out at 1pm...thank you, the bathrobes!

parking free however hard to find

great property and location, amazing value and free parking. will definitely return

spa experience was outstanding! personnel very friendly and helpful!

parking was very poor ,, pool / spa was booked solid