gave us personal service , allowed late check out and this hotel had overall best customer service we have ever received

loved the swimming pool and the staff at the bar were super friendly

donnacha & justin and all the bar staff excellent

breakfast was very good, plenty of choice and staff friendly and effecient

excellent and hearty breakfast

the bed was extremely comfy, when it was time to check out we asked about late check out and we were also granted this free of charge for another 2 hours relaxation after a

got a late check out with no problems great buffet breakfast - brilliant omelette

late check out was only 1 pm

friendly at desk, room service and shuttle van

staff were friendly and welcoming and room service excellant

late check out, bag storage, friendly and helpful staff, great location, very comfortable bed,

moreover, we were allowed to stay an extra hour for late check out at 1pm free of charge

fantastic food and gym / spa area

beautiful bar area and nice food

we had put the kids to bed and my husband had man flu so we were hoping to escape it but one of the function rooms

location, spotlessly clean, quiet at night, late check out 12pm, very friendly staff who made it very personable for us

the location, room set up, facilites, especially the gym were all great.

at reception were super helpful although slow but the bar staff except one guy , were quite rude

wonderful staff even on bar that eveving

hotel is in a good location and clean. the gym was good for a hotel gym.

requested a late check out and the hotel arranged this for an extra hour free of charge

charge for a late check out and then call the room every 5 minutes

paid for late check out but staff knocked on the door 4 times from half 10

great location friendly staff lovely bar & food. breakfast was fantastic value

have a car park on site and trekking across to the car park was abit stressful and sweaty with kids in tow

also i requested for a late check out, the staff i talked to said that

the breakfast service until 11 it's usually only until 10 and a late check out with no charge was an added

the staff were so nice and helpful they made our stay very so enjoyable, especially the bar staff and meghan the manager

rooms were spacious and warm, very comfortable beds, shower over bath and good quality wifi

quality of the hotel, and it even offers room service

late check out of 1pm at no extra cost

late check out at 1pm

staff were lovely and wasn't a hassle with late check out

wifi was poor. bed

the room service

being rushed out by the cleaners after we paid for a late check out

late check out was awesome too

a great loyalty scheme and great benefits for frequent stayers like executive rooms, early and late check out

- health club - great gym, large pool which was a good temperature suitable temperature for swimming

clean, big rooms. fast laundry service.

i d arranged a late check out by email but she said we couldn t have it

they also accommodated a late check out

helpful gave us late check out as mistake was made with our room very good location and really good entertainment

the staff were lovely. the room was very clean. had very good parking and facilities.

plenty of car parking

relaxed venue with a late check out at the weekend

great food in the bar brilliant sociable staff including tom in reception and jack in the late

bar is noisy, just a warning however i found it bearable and didn't hinder my sleep at

bar on ground floor and very loud music carrying to sleeping rooms but when in rome enjoy music

ate in the bar and the recommendation from the waitress was spot on (steak sambo)

clean and spacious with welcoming staff .the late check out is great .

great location, staff are excellent , good bar and food ,

room fantastic with amazing balcony and views, breakfast fab and lovely heated outdoor area for the smokers

we had a harbor view room. it was excellent. breakfast was also great.

having to eat dinner in the bar while there was a soccer match on tv.

location staff late check out

parking is a little limited.

the breakfasts are wonderful

the fee per tray for room service was a bit odd

2) was very weak but it did us a favour as we read and slept instead

charge for late check out is way to expensive

nice hotel and they let us have a late check out for free, it was a great stay overall

earlier then check in but they had a room ready and let us check in early and gave us a free late check out

recently stayed overnight at the kinsale hotel and spa

the reception staff were very helpful and the offer of the shuttle bus into kinsale was very much appreciated

we had confirmed a late check out at 1pm but i was getting a message on whatsapp at 10

we had our room ready on arrival, late check out was offered free of charge

t their fault) and despite having asked for a late check out via phone and in person, which i was told there was no problem, was asked when we

late check out time was appreciated

massively understaffed