early check in late check out

didn t top up my water on the room and you have to pay for wifi, which i wouldn t expect in a property of this standard - it s normally included for

my kids love it so much

beds were excellent firm and comfy. gym fine pool fine, a tad warm for swimming laps

gym is small for hotel size

got a late check out no

they accommodated an early check in request and gave us a room with a great

great location and the late check out possibility!

they were happy to hold our bags after a late check out, also called for

also, the hot tubs were not hot one of the nights and also crammed full of school kids making them very difficult to access

room felt a bit small, the gym was disappointing (no free weights just cable machine suitable for 2 people at a

there is no restaurant or bar but the self serve wine was fun

gym machines not all working

they left me a beautiful christmas card and some chocolates upon check in and after dinner were greeted with champagne flutes to celebrate new years

breakfast was served in a cooler bag which was hung outside your room each morning, and everything

nice bar and hapoy hour

great little bar right next door, with pub grub and outdoor viewing of all that walks by

the breakfast was so good and convenient

we were allowed a late check out which really helped for our last day

we really enjoyed the cocktail bar and breakfast

- in the morning i found out that kitchen doesn t work on weekdays - the bed linen was not ironed - nobody replenished minibar with

the bar has great options and excellent drinks for a reasonable price

location on grande-allee the rooms were very cozy , loved the style the mini bar is very appreciated with local

central location, lots of handy amenities, super helpful staff, late check out

location great for bar hopping and close to old quebec

pool and gym also well kept

indoor pool and gym and close to everything downtown walking distance

location was excellent and it had a nice view. gym was really nice as well.

they can t change anything and they are charging 20$/hr for late check out

wifi chargers were well placed, mirrors and good size soaps and even shower caps

1 room with 2 queen beds is very spacious for 3 adults and 2 kids. staff are very friendly.

room service late night, snacks machines broken, the parking its a little bit of a mess for 30

wouldn't let us have an early check in