when staying in the hotel he failed to check out i received a call from hotel staff regarding a late check out as my dad hadn t checked out the room already when i asked if a member of staff

it was all good, the swimming pool is a little small

of the room service food was poor, one or two of the front desk were fairly abrupt

wifi was good

is large, quiet, beautiful, comfortable bed, large rooms, clean, there is a kitchen and good wifi

breakfast with aesthetic touch and authentic food , perfect spa with reasonable prices, free late check out , a lot of nice places nearby , beach promenade on one side , and modern cafes and

the staff were so impressed and helpful from the reception, restaurant, breakfast, and other members of the hotel staff

the first night we ordered a chicken caesar salad for room service and specified we have a fish allergy

the pool and relaxation area are perfect for unwinding

generally nice modern breakfast gym facility parking reception lift facility

very friendly, nice bar and restaurant generous late check out

efficient and helpful staff wonderful spa and warm indoor

efficient and helpful staff wonderful spa and warm indoor pool

beautiful rooms and pool area

was beautiful, the rooms were super spacious and clean, and the pool / spa were

with a very nice view, nice pools, they always keep in touch through whatsapp and they gave us late check out for free as a compensation for the discomfort we ve experienced

important comments that don't change our rating: - the outdoor pools could be heated - the complete lack of small spoons in restaurants - i don't know why

kids had a blast

on our final days, the pool bar and food court near the pool opened and they were great for grabbing some food during the times

the kids loved it and we the adults had a blast

luggages after check out time and check out time is not too early and even with possibility for late check out

the on-site parking was a bonus, as i had a rental car

the guy on the pool is very fun and friendly to kids

ber ) pretty fast

ber ) pretty fast

of the staff were friendly, we were accommodated for a late check out (for a fee)

and cleaned daily breakfast and lunch excellent good choice 3 pools 1 x large 1 x quiet pool 1 x kids pool easy walk to the

was spacious bed was really comfortable clean and cleaned daily breakfast and lunch excellent good choice 3 pools 1 x large 1 x quiet pool 1 x kids pool easy walk

+ the pools were clean and not crowded at all + the activities were cool especially for the kids

as we’re english speakers and the majority of the hotel was french also the food was amazing breakfast lunch and dinner, hats of to

late check out of genius till 16:00 was also appreciated

very good had change room ,got charged for late check out when i confirmed i wanted to stay

the wifi was not strong.

charge enormous amount of money for the laundry service

breakfast was very good

we ve requested early check in and late check out and they ve accommodated us (depending on availability of course) (+) they upgraded our room and also gave us a late check out (+)absolutely wonderful, the hotel is beautiful, the staff go above and beyond including an extended late check out as we didn't want to leave untill late (+) thank you to nezha at front desk for a late check out and acknowledging that i ve previously stayed there before (+)great pool area staff very attentive, also assisted me with late check out. highly recommend (+) thank you very much to nezha for organising a late check out for us (+) thanks to mohammed at reception for helping with a late check out

gym open a little too late at 0930

the food was amazing in the breakfast buffet with lots of options and a pool with slides for entertainment

d and breakfast option) this hotel because it's on the beach front and it also has a superb spa and a lovely swimming pool that, now we can confirm, gets the sun all day long

water slides

we got early check in, late check out and help with sourcing antibiotics in an emergency

the beds, the breakfast, the pool, beach access, the location, the free parking but small

had a spa but felt the spa area were dated and cold and not as relaxing and as therapeutic as i

wifi could be better.

gym equipments are too old

late check out is available, and after check out they provide luggage office

great pool and pool bar lounge is awesome for a sunset drink and relax

room service was also very good, and the ladies were absolutely lovely

spa was nice too

lovely fresh breakfast options and special mention to the evening bar man who was very attentive

even helped us with a late check out last minute on our last day

wifi is good but not strong in all rooms, so if you depend on it, ask for a room close to the

free parking outside

good wifi

car parking

although we couldn’t get a late check out, we could use the spa facilities to shower and change before our flight

spa - massage was expensive. hammam and steam room not free

the long queues for hot drinks at breakfast

the bar kept running out of spirits and we had a room with a private pool which was lovely except there

staff was very nice thank you to youness vale de lange and hisham mini bar and adil

we were given a late check out, which was appreciated and if we messaged reception they were generally responsive

the pool is great and there were plenty of sun loungers around the pool and at the beach

the wifi net

the whole place was spotlessly clean, the kids club was great, beach, fitness studio and yoga was amazing

and never got a definitive yes / no answer