no fire was involved and no consideration for late check out

the heat worked fine, they allowed late check out without being pushy

asked for a late check out, but had 2 different staff ask when we would b we out.

we had a late check-out and had to inform them of that

desk clerk offered us a late check out since we checked in at about 2am

was very nice and accommodated a late check out request that was about 45 minutes after their normal late checkout out time

very small breakfast area

no breakfast, but mr

i didn't see any breakfast items. but then we got there very late and left late.

breakfast area is poorly set up, no lids for drink cups, few selections to choose from and no

also, a gentleman at the front desk with a great fashion sense was helpful as well with my late check out

kids were disappointed bc it does not have a working

there was no place for me to safely take a run. no continental breakfast

good breakfast!

the people staying above us had kids that kept stomping on the floor and making all sorts of noises making it impossible to sleep

front desk very helpful, we needed a slightly late check out time and the front desk clerk was very helpful

gym was big (for a hotel gym) and clean with good options for cardio and weights

there is an outdoor pool and a basketball court, which makes it ideal for families

breakfast was delicious and plentiful

we had a suite with a family room and small kitchen area with plenty of room for our little one to crawl around and play

we were also able to request a late check out

the pool looked great

easy access to freeways. breakfast was adequate. clean environment.

i used the small gym

also we were bummed to find out the pool wasn't available to use

good bfast. we're able to have a late check out

we loved the location, the breakfast,and the overall comfort!

breakfast was good and we slept like a baby

was very good and had a great selection, free laundry on site, very clean and the staff was wonderful

there was no trash can in the room and no bag for dirty laundry

late check out

late check out pleasant staff free breakfast pool

everything breakfast and the room

indoor pool was crowded

breakfast not available due to absent worker

enough to help me sign up for an ihg account and i was able to get enough sleep by requesting a late check out

the staff were very helpful, especially with late check out since our flight our was in the evening

clean rooms and friendly staff. shuttle driver was awesome.

smell on the 3rd floor was like a smelly gym room

shuttle driver was very nice as well as the woman working the desk

tried to accommodate my handicap accessible needs i also really appreciated the late check out and i love the full size refrigerator and kitchenette

breakfast area was clean, neat & well tended. staff was very pleasant and accommodating.

i didn’t stay for breakfast

limited breakfast

hot water isn't hot the laundry machines were down 80℅ of the time no housekeeping until the 6day of your stay which is

add one if requested (roses, choc covered strawberries, breakfast in bed, late check out)

late check out was only extended by 30 minutes

i was offered a late check out during my check in

good gym large rooms comfortable bed

it the staff offered to clean it or change my room i agreed to move to another room but when my kids went to lay down the sheets were dirty very disappointing i just don’t bother to contact

friendly staff, easy check in and out. clean and comfortable room. excellent shuttle service.

late check out was awesome!

late and checked in on the phone and the front desk recommended a delivery italian pizza place

was great and very accommodating for our deliveries and a late check out when our flights were pushed out

it had a gym

there was not so much to do in the hotel. the outdoor pool was not opened and the gym as well

asked if i could do a late check out

they were very accommodating to our late check out because our flight was delayed and they held our bags and we were still able to take

ly 1 hour after original check out time) and i was denied

our flight arrived late so i requested late check out at the front desk and they allowed it no problem

i'd book again without the kids just to sleep all weekend

comfortable bed. was allowed a late check out. check in was easy.

gym was sufficient with a variety of life styles and peloton machines

two of the four laundry machines were inoperative

we had a great room! the staff was friendly. the 24 hour airport shuttle was perfect!

kids loved the pool

no late check out

was very nice and let us have late check out

facility has late check out.

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

for maintenance because that was one of the reasons we chose this hotel for something for the kids to do

com i also have a letter from her stating that she was giving us 10% back for a late check out and for all our inconveniences this property does not have a pool that is up and

but we understand it was no big deal just would have been nice coming 8 hours away to let the kids stretch

the hotel has a shuttle to the airport and train station and other places in the area (recommended restaurants,

breakfast wasn't bad and 24 hour coffee and tea was great

hot, good, great selection at breakfast

it was run down but it did what it had to do for a one night's day we arrived late check out was 11 free breakfast was handed to you yogurt was not cold toasted a bagel the

i was accosted verbally for late check out and the staff was unreasonable

offered me a late check out and room upgrade

staff was ok but a little pushy when i asked for a late check out but i cant understand it was booked solid they told me but rooms where still being

late check out

breakfast was amazing, and we were able to get late check out, being reward members

nice gym.

no room service, no breakfast you can take in room, no visible usb

room service was very bad, we asked them to clean our room 2 times, but the way that they cleaned

quiet, clean, sumptuous breakfast, comfortable bed with dining table and lounge chair inside the room

staff and discretion with late check out

janay was an amazing host & we will be back again, hopefully the pool & hot tub is done with maintenance by then

was there for two nights as i was in town to take the bar exam and needed to be near the testing center

pool, fitness room and laundry great

i would like to mention gigi in the bar as she was so friendly and helpful and all round good fun

us a dirty room than we got relocated to another room that was double booked asked for late check out for noon that was

room service was really pricey

the breakfast and the social three times a week free laundry and gym also the grill area

the staff was friendly & the hotel it self was wonderful!! amazing breakfast!!! thank you

clean environment breakfast was good