hotel was flexible with a late check out

pool could be a bit warmer and the hotel could benefit from an activity room with some additional

everything you would need for a family. excellent breakfast. very helpful staff.

breakfast choices were limited. eggs were cold.

comfortable bed, home away from home great free breakfast and attentive and friendly staff, a gem in hamilton,

there was some confusion about late check out but it was resolved to my satisfaction

people were extraordinary, from the late check in to the late check out

complimentary laundry

my son loved the gym and i loved the laundry facility

kitchen & utensils

free laundry

the “no late check out”

when i got there he remembered and stated we check out at 11 am i said can we do a late check out, he stated that we don't have late check outs

location, price & allowed late check out

the pool was closed

open the pool

they have always provided me with late check out without a hesitation

she’s always so nice, and she is very accommodating weather it’s with an early check in or a late check out

she’s always so nice, and she is very accommodating weather it’s with an early check in or a late check out

staff was amazing- let me have a late check out to 4pm

the quietness the pool and the bed

the gym was very small and a bit outdated

kids running up and down

the place is very clean and the staff exceptionally nice. breakfast and bar are okay too.

the staff, scenery, location and being offered late check out.

check out time was 12pm, with no extra charge past 12pm for - late check out

free parking always a plus

gym is nice, but one elliptical machine was malfunctioning and another was under a ceiling too low

the pavement in the parking lot was in poor condition

the staff was friendly and they allowed me a late check out

cost £3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service of $9 when i asked the sales director

room with everything you need, great facilities (lovely pool, gym, bbq) and the staff were really helpful

friendly front desk, accomodated an early check in request, very clean suite.

breakfast was good but staff was looking rude , not happy if you get something extra

ception) insisted we

late check out for 2pm granted and upgrade 2 queen for king bed

related to my stay) and the front desk gave me a very late check out and a free bottled water from

out we left our medicines and charger in the room and went back for it at 2pm and were charged a late check out fee

offered late check out.

very clean, free breakfast was great, free internet was very fast, was giving a late check out

be nice if bar open to 11pm

nice bar area, excellent bartender, joe, who was filling in from the casino

problem was the hotel gym

how close to the racetrack and casino it is.

manager gave us a late check out with no extra charge

great value! it has gym and breakfast which i really like. the room is great.

laundry room had limited machines & dryer no free detergent provided limited entry options, either

everything! the staff was amazing. the breakfast was wonderful. we will definitely stay again.

of breakfast food, very good, breakfast attendant, excellent customer service (keep her), presentation

we asked for a late check out and were told on booking it was 3 pm and then at check-in it was 1 pm

but it was ideal for my and my husband, every one was really friendly and they also let us to a late check

gave us a late check out at i pm

hot breakfast and nice workers

the pillows were verh fluffy and the breakfast was great.

fee for late check out

ps get the late check out

no options for early check in or late check out and the packages were expensive

allow you to have a late check out

staff were also very accommodating the next morning with a late check out

comfortable bed. late check out.

the bar could have been open later- i had to go to wawa for a hot drink in the evening friday.

the area around the pool could have been a little cleaner

pool

thought the kitchen was a bit slow and the bar could get me more to drink but that is a minor problem

price. they provide courtesy late check out until 12pm.

the breakfast is very simple still for a business traveler it was up to the point

breakfast, no coffee is provided at all as promised on its website

staff was great, room was clean. breakfast was small but what do you expect?

location and a breakfast. would like fruit!