we had confirmed a late check out at 1pm but i was getting a message on whatsapp at 10

massively understaffed

no problem allowing a late check out

t their fault) and despite having asked for a late check out via phone and in person, which i was told there was no problem, was asked when we

late check out time was appreciated

location staff late check out

only real knock i have with the stay is the wifi

appreciated onsite parking

fruit for breakfast @18e no fruit juice

wifi worked great, beds were comfortable

relaxed venue with a late check out at the weekend

bar on ground floor and very loud music carrying to sleeping rooms but when in rome enjoy music

ate in the bar and the recommendation from the waitress was spot on (steak sambo)

the hotel is over a bar so expect some noise on weekend evenings

great food in the bar brilliant sociable staff including tom in reception and jack in the late

late check out was awesome too

being rushed out by the cleaners after we paid for a late check out

a great loyalty scheme and great benefits for frequent stayers like executive rooms, early and late check out

lobby bar n resturant .staff .food in resturant .bottles of water when leaving .

gorgeous view and loved the indoor pool and gym

late check out at 1pm

late check out of 1pm at no extra cost

staff were lovely and wasn't a hassle with late check out

the gym access is 8am to 8pm

free car parking on site. big spacious bedroom. lovely breakfast. friendly helpful staff

also i requested for a late check out, the staff i talked to said that

the breakfast service until 11 it's usually only until 10 and a late check out with no charge was an added

too small for two adults and 2 kids under 12

the kids had the pull out sofa to sleep on and i lay in it and found it extremely uncomfortable, could

it was a bit cold in bar when having dinner

charge for a late check out and then call the room every 5 minutes

requested a late check out and the hotel arranged this for an extra hour free of charge

paid for late check out but staff knocked on the door 4 times from half 10

pecially mide!). breakfast is good for kids.

loved every bit ! kids had a ball

location, spotlessly clean, quiet at night, late check out 12pm, very friendly staff who made it very personable for us

the gym facility was excellent

gym facilities are lacking somewhat

at reception were super helpful although slow but the bar staff except one guy , were quite rude

wonderful staff even on bar that eveving

the bed was extremely comfy, when it was time to check out we asked about late check out and we were also granted this free of charge for another 2 hours relaxation after a

got a late check out with no problems great buffet breakfast - brilliant omelette

late check out was only 1 pm

lovely friendly staff, clean, great food, large lobby area, kids playroom and cinema

room service

late check out, bag storage, friendly and helpful staff, great location, very comfortable bed,

moreover, we were allowed to stay an extra hour for late check out at 1pm free of charge

food was incredible and gym and pool were busy but top notch

food was incredible and gym and pool were busy but top notch

gym a little crowded maybe a separate guest gym

late check out is great too

the size of the rooms and the late breakfast and late check out.

good food and a great breakfast too

of breakfast

excellent bar and restaurant with lovely staff