at the reception desk organised a free upgrade to a sea view suite and also organised a free late check out on the departure date

very clean, very friendly, awesome location, great access to the sea, great pool.

but there is a bar and restaurant where you can enjoy a drink or meal

beds, good wifi, lots of outlets

very irritating wifi. login requred 100 times!

pay for a revamp and give me late check out when i arrive at 2am from a long flight

staff very professional & helpful esp pedro & allowed us a late check out which ment a lot to accommodate our flight

couldn't get a late check out, i checked in at almost at 00:00 and i couldn't get a late check out it was a real

rooms were clean, staff is helpful, nice clean pool with a great view - one side to the sea and other sides to the city and nature

spacious room,good location, pool and restaurant on the roof.

early check in and late check out. bag storage.

hotel has reasonably priced restaurant and bar next door

was good that the breakfast was included in price but in general we were not extremely satisfied with it since there

around 10pm i found the bedding hadn't been changed but the receptionist asked me to pop in the bar for a drink while it was sorted

friendly staff nice bar and amazing comfortable room

liked the late check

food was good, the spa, pool ect fabulous especially the view

nice spot close to the airport, good breakfast and nice spa area with indoor and outdoor pools.

nice pool

food was good, the spa, pool ect fabulous especially the view

the late check out time was very convenient

the room was spotless with chocolates for valentine day and also a bottle of sparkling wine

rooftop bar was fun

the private indoor pool experience was also lovely

beautiful rooftop bar overlooking funchal

they allowed a late check out

location. shower was excellent. late check out time of 12 noon

great breakfast

) was a shame and bar got busy at night with a bit of a chaotic approach to ordering drinks, but struggling to think

the booking when we arrived, they were apparently full and tried to get us into their pestana casino studios

personal was super nice and we were given late check out which really helped us and a bottle of madeira wine as a complement

i wish there was some place dedicated to small kids, even some board games in a game room would be nice

the vasco da gama bar served also lunch and dinner anytime during the day

the lounge and bar were comfortable and we enjoyed playing table-tennis and pool

y couple) superb facilities including rooftop swimming pool room was spacious and well decorated and clean breakfast was varied and

breakfast great service hotel agreed to late check out (5pm) helpful concierge

the spa was also exceptional and all of the staff excellent especially the shiatsu massage

the staff is very friendly and helpful and the spa services and atmosphere are amazing

we could choose the continental breakfast room service, or a sumptuous spread down by the pool

the gardens and pool area were immaculately maintained

staff let us have late check out at the end of the stay

a diving site on premise - specialty restaurants (not the oceans buffet restaurant) on site - late check out possible without extra cost - friendly staff, especially the

amazing setting right on the water. great breakfast. staff made it a special trip.

& staff - room spec lived up to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities - sushi restaurant was fab

lovely hotel and perfect for families with young kids

not working so they replaced it and this one was so old it blew the electrics in the room - late at night on christmas day

view, cooking facilites, spa, jacuzzi, sauna, indoor & outdoor pools, hotel restaurants, shop, late check out for 15 euros available

great pool and

gym

and clean room, very tasty breakfast with good variations, free private parking, helpful

on our last day we requested a late check out, which we were given foc because our room was not needed :-) would definitely

wasn't very varied, but very fresh and tasty); availability of parking and playground for kids; good location - near to bus stops

the restaurant and bar team are commendable for their politeness and engaging personalities

the room was great, like a suite, two balconies, with a small kitchen

was renovated, all new and extra clean and fresh, balcony with view on the ocean, own kitchen with all equipment

the staff were lovely, we were graced with late check out because the road was blocked due to a marathon

indoor pool could be a little warmer.

the staff was very friendly and helpful, we enjoyed gym, pool and pool bar looked nice, but we have no time to enjoy it, we spent a lot of time exploring madeira

great breakfast plenty of choice

room service and food in general wasn't great, but there are tons of restaurants nearby.

i appreciated the late check out and early check in to coincide with our flights

strong chlorine smell in the pool room

wifi didn't work in hotel room, only in the lobby

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be

the bar and restaurant we tried were excellent and the food was way above par