early check in, late check out, ease of checking in/out on line

inside swimming pool everything was accommodating

the breakfast is excellent everything is great and coffee is awesome.

did not like the breakfast

nice and very clean and the staff was great and helpful, the breakfast was good and plentiful

hotel staff we're kind and allowed a late check out after a long night staying up for new year's eve into new year's day

great staff, clean, location great, breakfast awesome. definitely stay again

hotel had great breakfast and great customer services

amazing breakfast and very clean area…

they also had laundry room and super clothes to convenience stores

did honor an hour late check out

shower seemed dated and pool was small.

lovveeeeddd the staff amazing breakfast & housekeeping was exceptional.

breakfast was very good

breakfast wasnt so good

paul did accommodate me a late check out and held my luggage because i had a late flight

the business center and fitness center were not in that great of shape.

pool was dirty

if the breakfast room is little bigger to accommodate the guest.

breakfast was fresh each morning the staff kept the area clean and neat

so i called down stairs and told them can i get a late check out because i over slept

pool was dirty

pool was closed, but clean, the mattresses need to be rotated, and the a

shampoo or toothpaste , coffee maker, in the hallways it smelled like cigarettes and the pool was pretty dirty

was hot in the hallway, and the pool needed cleaning

also the late check out (

a bit more different options for breakfast other than that it was great

breakfast area great

kids jumping upstairs and running down the hallways

the beds were comfortable the breakfast was good the place was clean

the late check out option.

small pool

the kids loved the pool and even though it was in a smaller size it still fit everyone's needs

the pet fee is very high. i basically paid for another room for my 2 mini dachshunds.

was friendly, room was clean, facility was quiet, location was good/easy access, pet friendly and breakfast was good

room thru booking and noted late check out man at front desk acknowledged that also i don’t recall any mention of a deposit

the room was clean and comfy. breakfast was nice and checkout was fast and easy

not much of a breakfast person but it was alright.

didn’t have the breakfast as it was packed with people but it did look like a fair selection

i didn’t get up early enough to get breakfast

allowed late check out at 12 noon

the a/c, laundry machine running at night, and ice machine were loud

all the hotel provides laundry bag, this didn’t

we were greeted by the most friendly staff which helped us with anything we needed from our laundry to getting water and coffee

there was no laundry.

that i had a late check out courtesy available.

san japan convention had several very noisy kids up and down the hall all night on saturday night

a lot of kids running around without supervision playing in the gym

overall it was fine as the kids quieted down eventually

pool was small and unattractive. one pool is divided into part indoor and part outdoor.

request for late check out was approved

great hotel in the riverwalk area of san antonio with lots of amenities like pool and gym

it is a problem when you are visiting with family and kids

it is a problem when you are visiting with family and kids

rooms were a little small and not enough towels. also, room service closes before midnight.

also shot down when asked for a late check out ( 1 hour) be sure to stop elsewhere for drinks and snacks as their store is only

no breakfast!!!

also the pool was tiny

too many damn kids being annoying, running around.

staff was so patient with my kids.love the parking service. will definitely stay again.

staff allowed me a late check out and made sure i was comfortable until i had to leave to go to the

rooms were clean and was able to have a late check out

it was nice that there was an on-site bar and that the pool/hot tub was open until 11pm

the room, breakfast and location!

bigger gym

asked for a late check out

friendly staff, breakfast in the morning (but you could supply an evening meal)

friendly staff, clean spacious rooms, good breakfast!

the pool and hot tub were very small

location and room space also the breakfast was amazing and it comes with the room when you book

he can arrange most anything from your luggage, parking, tickets for parade seating, late check out, recommendations for dinner, working with the front desk to get you the best room,

best location, price, service, staff, quality of room, front desk, bar service, engineer

the early check in was nice.

rooftop pool was a great retreat after

they were able to accommodate an early check in

staff were all very helpful, polite, and accommodated our request for early check in and late check out

they accommodated me for an early check in and late check out

they allowed early check in and late check out

wifi signal is terrible

no real restaurant for room service pricey valey

location, friendly staff, clean rooms, accommodation of late check out for a holiday weekend

room service was good

the time pool closed

getting my spa treatment i could here all the noise and activity from pool area

patio bar on the river was a fun place to sit and watch the tours and