nice and quiet and got a late check out

breakfast nice

hotel and bar area

the vibe of bar excellent service friendly great rooms

breakfast served til 11am and a carvery plus bar menu for the rest of the day

easy location to get to comfy spacious bed friendly helpful staff late check out is brilliant

, late check out 11am

late check out

we had a late check out because we arrived very late in the night with no extra charge

all the staff are great, good breakfast and good parking

staff, cleanliness free late check out

told to download the ihg app and i could get a late check out for 13:15

was told i could have a late check out then in the morning i got a rude call from manager to say i have to get out when i

we arrived very late due to flying home from holiday and we were very tired

i was also happy i could get room service for food

member they kept saying we sorted it out but then we told them can we have at least have an hour late check out they refused basically our sleep was interrupted all night worse

late check out was a bliss

late check out as standard was amazing also

having a late check out and no sleep, we returned to bed after breakfast, for someone to then open our door

when we arrived back after a gig, there was condiments, plates and cutlery in the lobby for a late night takeaway, which was a fab addition

liked the late check out

someone came up to try fix and couldn’t fix it got offered late check out at 3pm

manager very helpful, late check out no problem

deposit was taken on top of the £200 i paid for the room upon check in, i booked late check out for 2pm the next day in the evening but my door was still knocked on by staff

with a late check out of 12 we had a very lazy morning

3 times over 3 hours to get an answer which was “there’s nothing we can do” offered a free late check out which we didn’t even use as the television didn’t work so why would we want to

room, pool, robes, towels, late check out

we even paid for a late check out which we didn t end up using due to the poor facilities in the hotel

also loved late check out times and

bar open late, friendly staff, late check

com or their website that states this until check out when it's to late check out - booking

they need to be more clear in the booking as they had no clue i had already discussed late check out and given members number and then they wasn’t clear regarding the late check out

we were lucky enough to get an early check in after a very early morning flight and also got a late check out at no extra

we were also able to get late check out which was great enabling us to relax and not be rushed

breakfast delicious central location complimentary late check

their should be more option for late check out . even if you have to pay a bit extra

an mik at a certain time(we're never to old to enjoy this) bed was super comfy free complimentary late check out was fab (+)the added extras - prosecco and nibbles, milk and cookies, hot drinks, breakfast in bed late check (-) this occurred when i phoned reception enquiring about their late check out policy

room was well equipped added extras were a lovely touch , prosecco and nibbles in the bar and cookies and milk at bedtime if required

awkward, cramped bathroom even in deluxe room, variable tv and wifi

stay, wonderful ambience

loved the room service breakfast and teas/coffee

also my check out time was 11am and because my coach was later on & the room was not booked out

allowed a late check out

i requested a late check out and they were very accommodating

is very basic but they do some lovely breakfast options on the bar menu you can pay

knew it was above a bar which actually suited us and was never an issue

the charge you 10 pounds for late check out which is an unreasonable amount as

late check out till 1pm for £10

fortunately when i told the hotel, they gave me a complimentary late check out time of 1pm to let me get some proper sleep

the small print about extras for early check in / late check out, luggage fees etc

he kindly arranged for us to have a late check out and even helped us when the vending machine broke

the receptionist added late check out for free when we asked (should have been an additional 10 per hour) (+) they gave me a free late check out for my inconveniences as well as breakfast, which was nice

the buffet breakfast was pleasy. internet wifi worked well.

would have liked an informal bar but there is a pub next door.

bad wifi connection in the public areas

the room service was not available while i was there, but the receptionist arranged for my deliveroo to

we could've had late check out

i had a free upgraded late check out,free cocktails and nibbles

staff also kindly accomdated our early checkin and late check out request as a result of flight changes

staff, easy check in, late check out

we said we were having a late check out and within 1 hour the same person knocked 3 times to check when we were going which

have been nice if breakfast was included and late check out fee could have been deducted from request to stay an extra

location price additional late check out and breakfast

late check out at 12. extra comfy bed would definitely stay again

comfortable, clean and option for late check out - will be visiting again for sure.

the staff were a little standoffish at times, and communication around a late check out was mentioned to the staff the next morning

cookies upon the arrival and late check out the staff are amazing especially sam in the

really accomodating regarding late check out

i was then charged twice for my late check out request and i m currently awaiting a refund

went above and beyond for my husbands birthday by upgrading us, balloon, card, free mini bar, late check out and an extra 2 free cookies

close to the local gym

we booked a late check out but were disturbed twice by

desk staff for being very and kind and cooperative and upgrading my room to a sweet and providing late check out which made my trip comfortable

was spotless and comfortable, we got complimentary late check out

extra hour late check out free drinks token! friendly staff

staff were lovely and even honoured the late check out time which i requested which was brilliant

handy for rail station clean room landlord very friendly and helpful late check out

he couldn't do enough for us, and even had drinks from the downstairs bar brought up to our room whilst we were getting ready

proprietor was incredibly friendly and helpful and was able to accommodate me for an early check in which was greatly

the staff were amazing and helpful in every way and having the option for a few drinks in the bar below is an added bonus

near to manchester piccadilly station, 5 mins walk, clean and tidy, staff very friendly, nice bar for relaxing drink, shared bathroom but not a problem for me

comfy bed bar area was nice and quiet check in and out was easy late check out

the best pillows i've ever slept on. late check out time is always a bonus. modern, clean rooms.

the central location and the late check out.

asked for a late check out and staff at the front desk was not very nice about it.

gorgeous decorated. modern .late check out

extra fees for early and late check out. £20 for car park is a little high.

easy check in, reasonable price for late check out

there’s secure parking available (extra charge) and early check in and late check out are easy to arrange (for a change)

allowed a late check out - as i have chronic fatigue syndrome and cannot function in the mornings this is

stay 2 nights, cove minshull provide cozy apartment for both or us, we do laundry in unit, safe and warm which the day we stay was rainy day

late check out, continental breakfast- plenty of choice

stay, staff are friendly, we were welcomed with a complimentary late check out meaning we could relax i the spa next door before heading home - an added extra to

room upgrade clean room very spacious late check out

up three times by different staff talking us we needed to be out by 11 despite having paid for late check out

need to communicate more as we ve been asked 5 different times about late check out and have to shout out every time

complementary late check out as

staff were welcoming and we even managed to get late check out

late check out available

late check out time is good too

books, ornaments and a kitchen

staff were friendly and room service was very quick too

great late check out time and easy to leave, pop keys in a box and let yourself out

the bar staff were excellent and make me feel so comfortable as i was sitting alone

to watch the stranglers at manchester apollo this hotel was perfect and the rembrandt bar was cool excellent

the accommodation for the price was extremely brilliant, also for hotel being above s busy bar it extremely quiet, i'd recommend staying here as i will if needed in the

proximity to the station, clean room, and friendly bar downstairs.

the night before i check out, i asked if i can have a late check out cause my train was at 3pm

late check out was 20 for only an hour which could be better if it was for 2/3 hours extra

complimentary water nice biscuits in room late check out 2pm upon request

the lady checking us in told us about the membership so we got a complimentary early check in and late check out

bed was really comfy and the rooms where big and they allowed early check in at 1:30

i was also able to get a late check out which i needed and it was easy to sort out parking in their car park, even though

very central, excellent free parking for whole of our stay, late check out 11:30, amazing!

had to pay 10 pounds to do my laundry and i didnt like that

bar snacks available, not a huge choice but adequate and again hot

bar and small eating area (breakfast choice of continental and full

breakfast was from 7:30am which was too late to eat before the start of the marathon

the hourly additional charges for the late check out was a little expensive.

they gave us complimentary late check out until 13:00 as we had a massage booked at 11:30

huge rooms and amazing comfy beds and linen nice robes and a late check out

rude when i was in a distressing situation and reception made it awkward to talk for asking for late check

staff were lovely & late check out (at a reasonable cost) is available

late check out was a massive plus

late check out, lovely receptionist and early checkin

the late check out . it made our stay more enjoyable

complimentary late check out and breakfast for motel one members

help when our room had an issue he did everything to help and even compensated us with a grateful late check out

great central location and great value for money. lovely bar area and room perfect.

paid for a king size bed i got a double, requested early check in never got it no one helped either, rooms are very squashed, smell coming from the

breakfast had plenty of choice and very fresh, small dishes of hot food meant regularly refreshed

early check in, late checkout

i also requested a late check out and had to have my card reprogrammed when i couldn't get back into my room

wasn t the best, we paid extra for late check out and a staff member entered the room when my wife was getting out of the shower,

comfy beds, clean, en-suite clean, late check out

door while i was still inside telling me that i have to check out without knowing that i've got late check out

good location, clean and early check in / late check out

late check out

hotel lovely and staff, late check out too for 12

location and convenience of late check out option

in my opinion the best hotel in birmingham with a great late check out policy

a late check out as had a long drive, house keeping outside the door at 8:30am shouting on her phone,

helpful staff and late check out agreed

i liked the late check out on request

they allowed us a late check out at no extra fee, as we were delayed and did not check in until 5

friendly staff, great breakfast options and loved the late check out

free car parking near city centre thanks to guest service manager who gave us late check

we spoke to reception and they said they couldn t do much regarding the spa but gave us a late check out instead

staff, made my solo birthday trip special with cakes in my room, i even got complimentary late check out

room service breakfast was beautiful and late check out of

no late check out and heating in room poor

close to the city and arena very clean and very comfortable late check out

mega friendly, the hotel was mega clean, the room was exceptional and even got early check and late check out when requested, couldn't fault a

late check out available

we were given late check out and breakfast as an apology but our room key stopped working at 11 so we couldn t

lovely breakfast and staff very friendly and helpful, late check out at no extra charge

asked for a late check out and would not even though room not cleaned

location early check in late check out breakfast bar/restaurant

had a late check-in around 11:00pm, the receptionist was extremely rude upon my arrival and even imposed

had agreed with receptionist who was nice and professional to pay extra for late check out but later her manageress overuled her staff member

flight arrived late, in the early hours, so we decided to order a pizza from the room service menu

property, modern and spacious, great bar area, bedrooms were nice and modern with plenty of room

we ate at refuge in the evening, we ordered two small plates, a big plate, two extras and three desserts

and the late check out time is an absolute plus especially after a very late night out

english breakfast was a luke warm, paid for a late check out and had the maid waking us two

only minor issue was the room was missing a few items - laundry bag, bottle opener etc so i had to ring reception a few times

arrived early as our original flight was cancelled and put on an earlier flight