location great, close to the highway. late check out was free of charge

late check out

was very cold and i had a complimentary late check out which was great, however we could not get back into out room after

the pool was too cold to enjoy

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the location as well

the hotel accommodated my late check out request.

appreciated being to able to late check out versus long wait in train station

had prior discussed with staff that i’d like an hour late check out since my flight had been pushed to way later in the day…

i asked for an early checkin and a late check out and it was not a problem at all

had laundry facilities onsite

the location and the courteousness of the staff in allowing us to do late check out

breakfast, one day the juice and water dispenser machine was working but the next day it broke

good breakfast, friendly staff, free parking, close to attractions, shopping, transit, and food

i would have liked to have veggies offered for breakfast

also connected to courtyard by marriott without going outside for a restaurant/bar

really appreciated that the receptionist let us do a free late check out due to the interview through skype we had, on the morning the day we were leaving

the breakfast buffet eggs,beans were cold,returned the meal.

breakfast issues rather confusing.

clean room and the amazing gym.

the gym is available 24 hours

late check out at 1pm...thank you, the bathrobes!

parking was very poor ,, pool / spa was booked solid

no pool, only hottub outside which closes at 10pm :

space for parking , parking places are too narrow

breakfast, no parking and the bed comfort wasn't that great all compared to the previous years that we've stayed

late check out at 1pm...thank you, the bathrobes!

spa experience was outstanding! personnel very friendly and helpful!

the spa was wonderful and the staff was friendly

the pool was amazing

we really enjoyed the spa it was a nice area to relax and disconnect

they called to confirm my booking and allowed me an early check in and late check out at no extra

laundry facilities on site

upgraded my room for free, putting my young daughter and i closer to the pool for a shorter walk

i expected the swimming pool to be at a comfortable temperature but unfortunately it was cold for kids to swim

the bed was comfortable, the pool was really nice, and i'm glad they had a laundry station!!

they gave us late check out which was very helpful

they accommodated us with both early check in and late check out

clean, quiet, late check out option, good parking

my partner asked for no room service during our stay and twice they didn't get the memo

the breakfast buffet was plentiful and kept being replenished frequently

was very welcoming and showed interest on what we were doing the next day and then offered us a late check out which i have never been offered without asking for it

i'm upset and everything was ruined it was my anniversary for 4 years i had a babysitter take my kids and when i went to go pay it didn't go through they never told me that i couldn't use them a

close to a lot of homeless shelters close by which i didn’t love, waking around with my two kids

veryyy beautiful and clean! i like the mini bar concept.

the breakfast buffet was really good, and i also ordered room service one night and it was delivered promptly and the food was still nice and hot

the staff is helpful and efficient, also works flexible to accommodate the late check out on parking

safety bar in bathroom would be handy.

and comfortable room, great beds, cute kitchenette with bar stools and full size fridge, nice towels, wonderful location, friendly & professional staff,

room service came fast

the lady who was the bar tender and waitress at the bar/ restaurant in the building

the personnel were very kind and friendly, allowing us to get a late check out at 12:30pm, as well as cleaning the room everyday, and being very kind by giving us

i needed a late check out they were very accommodating.

the guest laundry is good

we visited the rideau carlton casino saturday night

really appreciated the guest laundry

location, early check in and late check out was perfect, food at the restaurant was excellent and the coffee was top notch

i was able to get a late check out which was very helpful

functional wifi cost $10 per day; luckily i could tether my phone

hot/spa tub had an odour...the smell reminded us of clr.

i think the breakfast selection is great for grown ups but over priced for kids

from early check in to late check out - the staff were very cooperative and accommodated all our requests

staff were accommodating. the early check in was also a thumbs up. great location

all the sites and places to eat and drink great for pokemon go players

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breakfeast room service.

offered us a late check out without asking. staff was friendly and funny.

pool was out of service/renovations

pool was great for the kids to unwind

as a family of 4 we would have been tight if our kids were any bigger

pool was great for the kids to unwind

i like how comfy the bed was and pillows. i like how there s late check out!

they don t have late check out.

great location and late check out

went when there was a teen soccer tournament and place was filled with annoying kids everywhere

pool rooms for kids & teens.

she gave me a late check out cause booking

also there was no truoble gettin a late check out

hotel is old needs to be revamped, the tv connection to personal device was not working, no late check out, the hotel did not respond to my

kids absolutely loved the pool

we couldn t use the gym due to covid but we were very close to a lovely running route by the ottawa river

we were very happy and even asked for late check out, and they let us stay until 1pm

late check out

m) was just 20$, which is a quite fair price. room was rather spacious.

the restaurant is on site and does provide room service

front desk staff and room service was excellent

and they always allow late check out for me which i truly appreciate

late check out that’s what i like the most

bar and dinner at bistro

clean across the street from casino free parking each room we rented had jacuzzi tub

also we couldn't use gym facilities during normal hours because no one was available to unlock the door

check in, sleep quality, cleanliness and ability to have a late check out.

requested a late check out and never receive a response

close to airport. free late check out. large room, comfortable beds

the fee to late check out 5pm was more than what i paid for the

when i called for a late check out the male attendant was extremely rude.

loved being able to have a late check out

pool is nice and warm

i would improve are: 1) add a disposable shower cap in rooms, and 2) add more fresh fruit in breakfast buffet (pre-cut)

we left on monday morning and the dirty laundry was still there

staff welcomed, breakfast great, gym great, pool clean, rooms and beds confortables, overall i like it

they shifted us to a bigger room, i asked for some support on late check out, they gave it to us

clean, friendly staff, great breakfast, awesome pool!

the gym and the swimming pool were also cool as my daughter enjoyed her time here

had the kitchenette, and it made having the kids there for multiple days so much easier

pool and gym on site

very convenient to where i had to get early next morning. late check out was great.

facility looks new with a modern design. room is clean. has a small gym.

have no negative comments other than the bagged breakfast is tacky

the breakfast had more options than most hotel breakfasts, hot and cold food

not enough parking, or snow removal to clear all parking spots

fact that i could pay an extra $25 and get a late check out on sunday

breakfast was really good, and the lady in the kitchen was nice and helpful

the complimentary breakfast was excellent

night the kids were very loud in the hallway

it was crowded and busy with bus loads of kids

comfy beds. gave me a late check out.

not working, slow internet, no free parking, water pressure is weak, staff did not accomodate a late check out

clean rooms comfy bed great location free parking shuttle to event fast delicious room service

friendly staff, pools, cleanliness

the salt water pool and hot tub were great, rooms are spacious, bed comfortable, jazz nightly in the bar with