disappointed that late check out was not an option

breakfast was definitely my favorite part

the 24 hour room service was amazing as well as all the delicious restaurants

kids had an amazing time

of the food, drinks, bar swing was fun, snorkeling tour with julio was amazing, feeding fish, gym, aris my

the staff let us have a late check out which was very appreciated

late check out was available

they have an amazing mexican free breakfast, free wifi that had good connection, and a nice view

free breakfast was great

keycard is required to enter front door and to access elevators, gym, and pool areas

the breakfast each morning was very good

beach chairs, umbrella and snorkeling gear to rent for free friendly staff and late check out at 11 instead of

the living room/kitchen area was suited to our needs for making coffee/tea and toast

kitchen to prepare your own dishes if you like

the room was huge, clean and included a fridge and some kitchen utensils

we had a good sized refrigerator for drinks (no mini kitchen, which was as we expected so no problem)

friendly and helpful reception, with my room ready despite my early arrival and kindly arranged a late check out for me too

beautiful pool just outside my room, lush tropical gardens, and a nice restaurant on-site

and the pool a welcome sight

we stay here every year! perfect location, very clean, nice pool, wonderful staff.

pool was freezing.