very friendly, nice bar and restaurant generous late check out

efficient and helpful staff wonderful spa and warm indoor pool

loungy bar and peaceful garden

splendid bar and restaurant

was beautiful, the rooms were super spacious and clean, and the pool / spa were

when staying in the hotel he failed to check out i received a call from hotel staff regarding a late check out as my dad hadn t checked out the room already when i asked if a member of staff

our room had two bathrooms, a living room, kitchen, balcony and bedroom - such a great price

the wall was thin and sometimes we hear kids because under our balcony was playground

super good wifi

room service does not work properly

with a very nice view, nice pools, they always keep in touch through whatsapp and they gave us late check out for free as a compensation for the discomfort we ve experienced

kids’ water park, heated indoor pool, food options, and daily entertainment shows were truly

room service an cleaners didn t clean my room

great breakfast. directly on the beach. hamam was excellent.

the children's area was sufficient for us the hotel offers a heated indoor pool, so it's an option on cold days

breakfast with aesthetic touch and authentic food , perfect spa with reasonable prices, free late check out , a lot of nice places nearby , beach promenade on one side , and modern cafes and

spa on site which provides a variety of treatments at very good prices, so there is no need to go

we spent our free time by the pool - one is for kids, one for adults

breakfast was top notch and service was prestine top of the line, i recommend this place

wifi was strong in the restaurant and pool areas so we were able to work there and take calls

luggages after check out time and check out time is not too early and even with possibility for late check out

the on-site parking was a bonus, as i had a rental car

the guy on the pool is very fun and friendly to kids

ber ) pretty fast

ber ) pretty fast

we ve requested early check in and late check out and they ve accommodated us (depending on availability of course) (+) they upgraded our room and also gave us a late check out (+)absolutely wonderful, the hotel is beautiful, the staff go above and beyond including an extended late check out as we didn't want to leave untill late (+) thank you to nezha at front desk for a late check out and acknowledging that i ve previously stayed there before (+)great pool area staff very attentive, also assisted me with late check out. highly recommend (+) thank you very much to nezha for organising a late check out for us (+) thanks to mohammed at reception for helping with a late check out

5l bottles of water which was fantastic but additionally, everyday they provided room service they replenished the water and at one point we were getting 3 bottles which was a god

they have a laundry service but you have to make sure you ask for express service before particular time which

no ice cream on all inclusive, we travelled with 5 kids so spent alot buying ice pops at 3e each

restaurants, nice swimming pools with toboggans an slides, little shop, atm, wellness centrum, kids club with lovely animation team an much more

of the staff were friendly, we were accommodated for a late check out (for a fee)

clean room. nice towel origami skills! separate pool area for people not too keen on loud kids.

no park for kids, animations are only made for retired french people

bed was really comfortable clean and cleaned daily breakfast and lunch excellent good choice 3 pools 1 x large 1 x quiet pool 1 x kids pool easy walk to the

bit too noisy- nice atmospheric music during dinner would be nicer than a very loud music at the pool

we got early check in, late check out and help with sourcing antibiotics in an emergency

the gym could do with a re fit.

underequipped gym with very old machines and only a couple of them actually working

swiming pool is spacious, ambience during the day,several activities for kids

wifi only at reception, no in room

very good had change room ,got charged for late check out when i confirmed i wanted to stay

late check out of genius till 16:00 was also appreciated

point wouldn t effect the outstanding services of the hotel, only the wifi at north room#4131 is weak

breakfast was very good

laundry ship near by and a money exchange shop

late check out is available, and after check out they provide luggage office

great pool and pool bar lounge is awesome for a sunset drink and relax

room service was also very good, and the ladies were absolutely lovely

spa was nice too

lovely fresh breakfast options and special mention to the evening bar man who was very attentive

even helped us with a late check out last minute on our last day

wifi is good but not strong in all rooms, so if you depend on it, ask for a room close to the

free parking outside

good wifi

car parking

although we couldn’t get a late check out, we could use the spa facilities to shower and change before our flight

spa - massage was expensive. hammam and steam room not free

the long queues for hot drinks at breakfast

the bar kept running out of spirits and we had a room with a private pool which was lovely except there

staff was very nice thank you to youness vale de lange and hisham mini bar and adil

we were given a late check out, which was appreciated and if we messaged reception they were generally responsive

the pool is great and there were plenty of sun loungers around the pool and at the beach

the wifi net

the whole place was spotlessly clean, the kids club was great, beach, fitness studio and yoga was amazing

and never got a definitive yes / no answer