amazing hotel, friendly staff, comfortable rooms and late check out

connect to the wifi from my room

there is loads of parking and the gardens are immaculately kept

everything apart from not being able to use disability parking as they were full

enjoyable breakfast. everything you would need

we asked for a late check out, and despite having to alter their booked rooms for that day, they done it, without

staff were helpful and friendly and you get a late check out which is helpful

the other was parking, the parking is in a public car park around the back, that worried me

park there was a large free public car park to the rear of the hotel and plenty of free on street parking

plugs, toiletries, tea and coffee as well as biscuits and chocolates there is a restaurant and bar at the property where food was great staff were great, very

car parking free also good , the staff very helpful no problem when we requested a late check out all in all enjoyable stay and would recommend

pleasant, helpful staff especially at early check in

you want to spend time on your own as you can have peace to be by yourself or you can sit in the bar or the dinning

could hear the live music from neighbouring bar and the bottle bins getting filled once pub closed

very expensive for drinks in bar area

asked for a late check out and was offered without an issue

breakfast staff bar staff and the cleaners were fantastic but the reception staff were miserable and unfriendly

we had a lovely meal, great service in bar and restaurant and the breakfast was really nice

the only aspect we didn't like was the laundry piles near the lift.

were given a room near the laundry which we thought would have been a bit of a nuisance although it turned out okay as the

they let us have a late check out which we really appreciated

hotel accommodated every request, including a late check out

beds could have been more comfortable and the room service menu had a mid print but don t let this put you off

swimming pool was brilliant and lovely and warm for our baby

service, such friendly staff, great spa facilities, lovely food, beautiful bedroom & comfy bed

let me have a late check out which was really nice of them

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

friendly staff, very good breakfast. bar is also good.

cheap and close to everything. bar was gd and beer garden

loved the friendly bar and the black watch plaid carpet

location, staff friendly and helpful. was able to have late check out.

the private parking behind the hotel is not obvious on first arrival and street parking is vey limited close

breakfast was excellent

the staff were lovely and polite and there was a nice choice on the evening menu and the included breakfast was good also a variety of things to choose from

welcoming greeting , early check in given, fresh white linen , amazing breakfast ud83dudc4d

deal includes dbb with a late check out so even though we don t live far away we stay here for peace and a catch up

late check out very cheap

i can understand a charge for late check out but there will be bedrooms cleaned and ready by 1230

in the room that we were ment to have a phone if we needed help from reception or if we wanted room service but we didn't have a phone and our room was right at the end of the building so it

large comfy rooms, lovely breakfast

it was immaculately clean, cosy with lots of touches that really made a difference, especially after an 11 hour

best hotel we've been to in a long time & will definitely be rebooking to come back with the kids during summer holidays

stayed at harbourside as a base for a 3 day golf break playing the fabulous golf courses in ayrshire

great for people travelling without kids

the kids enjoyed their visit and are already planning their return