they allowed a generous late check out.

we enjoyed the breakfast(s) very much, as well as a couple of dinners. the food was delicious!

was told by one staff member that i could walk with my kids and bags 20 mins to the train station, oh btw at 6am

restaurant and bar service exceptional

cleanliness of room, room service

staff was able to give a late check out time; much needed after driving all day

we also appreciated the jacuzzi and pool downstairs

mall but still available) inside property

have been nicer either from the shuttle driver to the front desk staff to the woman tending bar - very friendly & professional

the pool area had no hot tub.

decor, shuttle that runs super late, helpful staff

lobby area has options for entertainment (snacks, bar, pool table)

great atmosphere. friendly staff. bar food was good too. our bartender was the best!

staff at front desk were amazing and so was andrew, the bar guru : ) all made me feel at home

missed our shuttle and they called to make sure we could get on one sooner than the next scheduled shuttle

allowed late check out

hotel's pool was actually closed for maintenance while we were there, so the staff gave us a pass to use

a group of teenagers took over the whole pool area and my kids couldn't swim because of how wild they were

the entire stay was excellent. staff great. shuttle perfect.

the airport shuttle and free breakfast were a wonderful added bonus

that you can have late check out time

so clean, rooms are not cramped. great breakfast.

wished the pool was open.

pool and hot tub were nice

the kitchen staff was friendly.

was given opportunity to have a late check out which i needed

then circumstances with covid we were disappointed in the gym being closed and no breakfast as it used to be it is still a great place to stay with great

oatmeal bar is great

the pool could have been better.

the pool was small but clean and empty which was perfect for our family

they got me a toothbrush and other essentials and offered me a late check out so that i won't have to sit in the airport so long the next day

no pool

gym facility decent sized room ( queen sized beds x 2), shuttle service to and from

proximity to airport breakfast

great breakfast

asked for late check out because we were taking the shuttle to the airport and they said we could stay until

needed a place for a layover, requested a late check out which they gave us (until 12) but we were disturbed by three different staff members

clean and considerate staff allowing us late check out due to toddler

clean, full kitchenette, comfy bed, breakfast, ice makers worked, 24hr airport shuttle.

clean, full kitchenette, comfy bed, breakfast, ice makers worked, 24hr airport shuttle.

staff happily honored our request for late check out

accommodating us with early check in and late check out due to engagements we had going in the area

eggs were good. nice gym area. clean.

was a lacrosse tournament and there were kids running all over unattended

kids loved the indoor/outdoor pool

easy check in, late check out until 12 noon which is a plus

check out is at noon with out asking for a late check out.

really appreciated late check out at midday

had a mini kitchen and sitting area

- the shuttle bus to and from the airport is a great service and well organised

also i appreciated ability to late check out after my flight was changed

theh also let us have a late check out the next day as we had a later flight

our kids had to leave early in the morning and they were told they could fix them a breakfast to go but

too much chlorine in the pool that it bleached our clothes.

we enjoyed the pool table in the bar area

accommodating staff: late check out, airport shuttle scheduling, use of breakfast room for studying

no late check out

at 4 am after long flight delays and they were very friendly and helpful and gave me a late check

i was given a 30 minute late check out; free shuttle to/from

they allowed an early check in, which i greatly appreciated

the complimentary laundry, late check out and mimi bus to the airport really helped make our last day as comfortable as

room service never came

the breakfast was fantastic and staff was also wonderful

we got early check in at 10am, the happy hour really made us happy because they give unlimited free drinks

beds, breakfast

breakfast was ok, but i prob got there quite late so things were a bit cold

the free laundry

comfortable and quite, full sized coffee pot in room with decaf, complementary laundry, good gym, good breakfast , places to eat with in walking distance

great airport shuttle has ig hotels not staybridge on logo

loved the suite, heated pool, breakfast, staff, and shuttle to the airport.

manager, brian, was awesome we arrived before check in time and he called me 30 or 40 minutes later to notify us they had a room ready

was immaculate, the lobby was bright and welcoming

i asked for a late check out and it was no problem

the room set up was nice. the kids like the pool. easy to get to the airport.

food included, pool, safety.

cozy lobby and clean rooms. we asked for a late check out and the staff was very accommodating.

beautiful facility, very friendly staff, clean room, late check out time

the late check out

late check out at 2!

gym was nice and it was 24 hours , size of the room

easy check in and was aloud late check out.

they gave me a late check out and were nice.

was available and pet fee was only $10 and there's a reason for that price, its in bad condition, machines don't work

used this place as a stopover, and facilities were adequate to catch up on laundry etc

hallways needed cleaned laundry rm only one washer working.

states offers late check out

very clean, friendly staff, accommodating, excellent breakfast

breakfast was great

the staff argued in front of me, was not informed the pool was an outdoor pool, reeked of weed

breakfast was good

my final bill showed a charge for late check out

the laundry

attitude of the gm when a complaint about the laundry facilities and some equipment in room being broke before us checking in and the human feces

the handle on the door to the laundry room was broke, so you had to open it in a weird way

the location was good. i used the laundry fscilities and the room had the badics we needed.

they gave me a very generous late check out time.

great location, big rooms and functional kitchen, great cleaning staff.

family friendly and great pool and complimentary breakfast every morning.

the kitchenette

the kids enjoyed the pool, and we utilized the snack bar at the front desk for snacks for the kids

they were accommodating too with late check out since i had surgery the day

free cookies baked fresh and having the bar down stairs

pool was not in service.

wad s group of young teens running around in and out of the restaurant and pool area they broke furniture and ran through the halls bathroom had mold

restaurant and bar was closed..

early check in and late check out. the breakfast was good. the staff were very kind and helpful.

pecially helena) loved the bar menu- food was great

hotel restaurant n bar were closed

great beds and nice room , nice gym, staff

the room service maid we had was very nice and the front door staff was excellent especially amyethst

staff was very nice and accommodated our late check out request

low ceiling in kitchenette

very small laundry room, only one washing machine

breakfast was a good selection and filling

lady that ran the kitchen over the weekend and monday morning was so rude

they also gave us a complimentary late check out which was really appreciated

great rooms, very clean. great bar with shuffle board!

games at the lobby were fun for my kids

fun lobby with games and cocktails, nice fitness facility and outdoor roof deck with a ping pong

the front desk is also the bar