the staff. breakfast great. also late check out.

the refreshment and snack area by the reception was expensive for drinks and only crisps or chocolate nothing else

the staff were so kind and allowed me super late check out!!

didn't work for our kids

quiet, very comfortable, & a very good breakfast, self service guest laundry

the breakfast was surprisingly good and we appreciated the late check out

our flight was delayed, they allowed us a late check out, and looked after our bags for a bit until it was time to go

paying a lot extra for early check-in or late check out is not acceptable when your daily rate is also high

friendly front desk and late check out. free shuttle 24/7.

before booking i asked if they offer late check out and they replied saying that if i am an ihg member they do offer for free until 2pm

the restaurant staff were very efficient and the manager accommodated my late check out

time our flight was cancelled twice over christmas and buena vista let us have an exceptionally late check out which was a huge blessing with our toddler rather than waiting hours and hours at

lovely room, pool, gardens, restaurant

great views, lovely grounds. good shuttle service and friendly staff. nice breakfast included.

absolutely fantastic. breakfast was amazing!!

late check out

my only criticism is that breakfast needs to start about 6am not 7.

location, breakfast, comfy bed, clean room

i like everything about the property, great location, facilities, good staff, gym, breakfast…

the pool area is nice and clean

we had a late flight and they offered us a late check out

great breakfast, laundry on site.

buffet was available each morning with a wide assortment of foods and the restaurant and bar stayed open until 11 in the evening

ground floor handicap stall bar was too short

it has a good room and pool and the breakfast is alright

our luggage was delayed and they let us have a very late check out in order to accommodate us getting our bags delivered

nice clean room. good home cooked breakfast. friendly and helpful staff.

so many beautiful birds, and breakfast in the morning is great

it was nice to have breakfast on the property so that we ddin't have to travel for food

great staff , breakfast is good i will come back later for sure

they were accommodating with a late check out as well

we did a late check out so we could chill on the room for a couple of hours

late check out is offered, but it costs 30usd + tax for 3 additional hours, which i find a bit

gym was small. difficult to move around, but ok if you are using stationary equipment.

the hotel seemed nice, we enjoyed all the wall decor although our kids found some nude portraits quite funny

the staff were very helpful & were happy to arrange a late check out for us as we had an evening flight

swimming pool is amazing

theres a bar / restaurant1 min down the road

to our surprise, there was a free breakfast included in the price which we already though was great value

the pool was chilly but my kids loved playing in it

they let us have a late check out for $30 which made our last day very chilled and relaxing

our flight out of san jose was late in the evening and the owner agreed on late check out for $30 which made our last day in costa

very peaceful grounds with a lovely, refreshing pool.

landed at night after a long journey and berto picked us up and helped us order dinner for the kids

the place and the pool and the room

late check out at 3pm

we had a late check in so i overlooked everything since we were catching a flight first thing later that

possibility for late check out, much appreciated. rooms are large with big window.

huge rooms, nice view, many restaurants, wifi, nice staff

i also really enjoyed my dinner at the pool bar restaurant

reception was able to accommodate a late check out which we appreciated

wonderful stay. i loved everything especially breakfast around the beautiful pool area.

we enjoyed the pool and breakfast

good wifi

willing to help, a calm hideaway only 15 mns walk from shops, the beautiful view from room 13, wifi usually