the rooms were spacious and had clean kitchen facilities

great room comfortable beds mini kitchen facility gluten free bagels at breakfast

staff was friendly. breakfast was good. pool was nice. a big room with kitchen. great location.

location was fantastic for shopping. kitchen a nice plus

the drawer in my kitchen area was broken and wouldn't shut

kitchen was unequipped. no dishes, utenlsils, etc.

convenience of kitchen during longer stay

like extended stays because of the kitchen and value

nice kitchen provided in room.

loved the kitchen in their. the full fridge is awesome. very clean room and friendly ppl

the full kitchen was phenomenal, the bed was super comfy.

the kitchen area was terrific and would be great for an extended stay

kitchenette / fridge/ dishwashing and electric stove

chose this property because of the kitchen and bedroom

room well stocked kitchenette comfortable bed excellent breakfast bar we got everything we needed in a hotel

rooms, clean establishment, comfy bed, kitchenette with a full size fridge, electric stove, even a dishwasher

there are no restaurants in this hotel, though it provides more than enough kitchen facilities to fend for

the room was a queen one bedroom suite with kitchen

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

was spacious, clean, friendly, private, great kitchenette even though e didn t need it, conveniently located

when enquired they said they were running short on staff in kitchen with 2 person

elevators which were quite noisy ventilation downstairs was not very good, you could smell the kitchen

the location was excellent, along with the shuttle which was great

parking was awful

rooms did not have a refrigerator or a bath tub (useful for kids)

staff (front desk, kitchen, housekeeping) was very friendly

the full kitchen was nice and well stocked

full kitchen including fridge , microwave and cooking utensils

kitchen with full size fridge

i would have liked to have had liquid hand soap at the bathroom sink and dish soap at the kitchen sink

wifi was weak

was a lot of snow in the biffalo area and they did not bother to shovel or plow out their parking lot

it smelled like a room someone smoked in. i should have asked for a non smoking room!

room was fairly clean. parking directly in front of the room possible.

was supposed to be a non-smoking room

food...the kitchen staff is very rude and the breakfast is horrible...

the kitchen staff was very friendly and diligent in cleaning.

the breakfast is great! the staff at kitchen was very friendly.

you were able to get hot breakfast that the kitchen made and brought to you

the lobby snack bar was great for our late night munchies, and the complimentary breakfast the next morning

parking was a little limited close to the lobby but we were able to secure other nearby parking.

good location, lots of nice restaurants around (tip> the eagle house restaurant, williamsville), gym, little

the restaurant and bar are nice

kids were looking forward to swimming but the pool was way too cold

parking garage is also convenient

i wish my room that had a kitchenette had dishes, pots and pans to use.

only thing that i could suggest is more lighting in the parking areas and in the hallway between the lower deck

service friendly and helpful staff clean rooms lots of parking will definitely recommend and return overall

convenient location, easy car parking and swimming pool was open late

i only wish they had more selection for breakfast like some type of meat, bacon, etc.

staff were always very accommodating and some of them even went beyond like caroline in the kitchen and mimi in

our room, actually a suite complete with kitchen and fireplace (which we used non-stop in feb buffalo weather

as soon as i seen the room i was very upset due to me not having a kitchen in my room

warmer pool and hot tub. location to my family is excellent.

the room was huge though, everything was very clean, quiet, and my kids loved the pool hot tub combo

the only drawback was that the kitchen didn't have any cutlery, pots and pans.

was perfect for a family love that the kitchen offer tableware and everything you need to comfortable

there were cockroaches all over the kitchen at night

the property didn't have kitchen items to cook.

the price. washer and dryer. kitchen with full refrigerator.

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

large kitchen space, good size bathroom & shower

kitchen and living space

they also have a bar that s open from 5pm-10pm, quite a selection of wines and beers and also a small menu

it says the bar closes whenever the bartender decides to

cut time in the pool

also the people that work in the kitchen

no hot breakfast kitchen is not operational for that, only cold breakfast items and a toaster

very-very nice personnel, very kind and funny)) - comfortable large room with kitchen section - good large bad

wish the kitchen was open

staff were amazing from front desk to kitchen to shuttle staff!!

entire staff from the receptionist, to the entire kitchen staff and even the manager were very friendly and nice

kitchen staff helped us to get the special egg for my kids other than what they served

the gym had an unpleasant odor.

gym could improve its offer but still it was decent

beds, wifi

and robert in the kitchen are phenomenal

the manager over the kitchen was friendly and pleasant to conversate with

with the pull out was away from the main room so it was like having 2 rooms with a bathroom and kitchen in

desk staff and the kitchen staff were awesome

breakfast was decent.service was great from kitchen staff.

provision for room with kitchen

kitchenette did not have anything other than a fridge and microwave

having kitchen

and hot tub were out of order, kitchen had no flatware or dishes, tv did not work, and bathroom door was broken

that had a kitchen in the room

kitchen staff was great. always there to clean up and stock items

clean rooms and friendly staff. hotel employee were extremely nice both worked in the kitchen.

found a pizza box in the cabinets for the kitchenette, the shower head wasn t the cleanest and my tv kept

the room was big and nice the lady in the kitchen was so nice

we asked to have our rooms near the pool as i was traveling with kids and they were able to give us the rooms

that is why we upgraded to that room all the room had was mini refrigerator no utensils to use in kitchen

no dresser for my clothes or dishes for the kitchen

had uninvited guests wanting to share in eating our dogs food by the kitchen area only (ants)

the people that were racist while my kids were in the pool and the pool was very cold

the pool was too cold

location,the kitchen,the hold rooms was great.

the kitchen was very well equipped with a full-sized refrigerator, microwave, dishwasher, stovetop

comfortable, and it was great to have a suite with separate livingroom and bedroom and equipped kitchen

the kitchen staff kept everything replenished

liked having 2 rooms and a small kitchen

the kitchen was great and fully stocked with cookware.

was clean, well appointed with small kitchen, living room, very comfortable, we liked the king room

kitchen was fully equipped with anything we would have needed if we stayed more than 1 night

loved the kitchen, dining, and living area

suite very well designed, nice kitchen amenities, comfortable sitting area, very pleasing.

staff was nice and the young lady in the kitchen on saturday night (2/25) near closing went out her way to make

like free shuttle service, the friendliness of the staff (they were always very helpful) and closeness to the

great pool and fitness room hours

hotel restaurant and bar area available

the pool and service

very friendly staff and the bar down stairs had amazing drinks and appetizers

the wifi was terrible, barely usable in my room.

excellent, nice staff, great room, nice bar and resto.

never had room service before, it was definitely worth getting, the staff was great and friendly, food was

very comfortable bed, nice size room, great gym,

mary handled my request and put my name on list for shuttle

the bed was so so comfy and my kids enjoyed the pool

had the king suite which works out perfect when you have 2 small kids; you are able to put them to bed and still

does not have shuttle

some of the staff at the breakfast bar were unfriendly and made me feel uncomfortable.

smelling carpets, in-room kitchen fully supplied, friendly staff

i loved how spacious our room was and it was also very nice to have a kitchenette

in a handicap suite with a king bed in it s own separate bedroom, complete with a decent sized kitchen including

basketball court; healthy breakfast ( turkey sausage); yogurt; almond milk; kitchenette

having a kitchen is great for midnight snacks and storing food

a king suite which include a full kitchen

full kitchen and fireplace

room had a kitchen, but it is very badly equipped

more kitchen supplies needed was misleading

living room and kitchen area were fantastic

i disliked that the kitchen was small or there was no kitchen plus only two or one bed rooms

spacious room with bonus facilities including a microwave in the kitchenette

the kitchen had nothing to eat with no plastics,cups,at least nor paper towels.

the room had a refrigerator, microwave, and kitchen

loved having a small kitchen and living room

spacious suite with lots of closets, drawers, and great stocked kitchen

cleanliness and the standard of the room, kitchen and utensils, could be compared to clearly a 4 star hotel

rooms were spacious with nice kitchen and comfy beds

good amenities. suites came with a kitchenette and full sized fridge.

comfortable bed & kitchen too

kitchen is still coming up to speed and it has a limited menu

good continental breakfast

the breakfast was good

the pillows. limited hours for room service with full menu.

the gym is small and limited

i also like the fact that the suite is spacious, very clean and has a kitchenette

kitchen too close to bathroom only one chair

our room was large and had a kitchenette

it was a decent sized room, the breakfast was decent. loved the kitchen area in the room

big size room with full kitchen, big fridge, microwave, iron facility and responsive team

the breakfast options looked good

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

the communication, the room and the breakfast

breakfast was freshly prepared every morning with a rotating menu

a great breakfast and the host friendly manner that started the day off right.

ceiling lights in the bedroom plug in outlet didn't work in kitchen couldn't adjust

great views from the kitchenette windows, fireplace made it even cozier

need to add more lights in the kitchen area and an additional garage can in the bathroom

the late check out was nice, and the bed slept well.

more info at check-in for amenities like the laundry facilities or gym, etc

the wifi in the hotel is poor but the coffee shop in the lobby has great wifi

room service just replaced towels and emptied the trash, didn't make the bed or anything

the towels were so soft, kudos to the laundry team

the fireplace was great. the changing color flames.

fireplace didn t work