the staff was exceptional, meaning natalie and stephanie at check-in, to the restaurant and bar staff

the pool, hot tub and ice machine were broken

paid 40 dollars extra to have a pet stay with us

be sure to ask for room on their parking lot side, the back of the motel borders a auto body service garage,

bed and pillow amazing, staff excellent, great breakfast and location. room spotless!!

pet fee is incredibly high, extra charges for laundry room

the pool was surprisingly impressive with the fast slide

parking spaces were taken up by big containers.

decent breakfast options

the indoor water slide and pool area

the breakfast is top notch and you can t beat the cookies at check-in, the fruit infused water

paper towels in kitchen. garbage cans in kitchen, bedroom, living areas.

a little expensive for the area and we were disappointed the bar was open until 11:00 pm but the kitchen closed

i loved the location, the staff were pleasant and the parking was free

great staff, resturant, front desk, easy parking.

free parking or valet

jacuzzi was nice but our tv went out multiple time could not enjoy a movie and the wifi would be super slow and

fitness room needs updating. .same equipment for 10+ years.a

made the reservation because i was told it was just across the parking lot from the theater we were planning

too many kids from a hockey tournament in pool so couldn't use it.

although break area was temp closewd , the bag breakfast was fine

liked the kitchen in the room, breakfast choices and the location was excellent

room amenities were great- almost full kitchen

there is no stove and oven but they advertise as a full kitchen

size of the room and the kitchen in the room

wife and i really liked the full-sized fridge and other kitchen appliances in the room

i can only guess how dirty the kitchen prep area was

water damage, hot tub was closed and room service

its nice place go to get the kids out house

garbage in the back parking lot

i couldn't keep a good wifi signal or tv channel the connection was bad

pool area was nice and morning breakfast and eating area all good

also there were no towels in the pool area and when we asked staff to get some we were

no room service

breakfast area needed a little more attention

good breakfast choices and good coffee

a kitchen was great

kitchen in my room

my room had a full kitchen

suite's kitchen had a glass range, and dishwasher, and was stocked with nice kitchen tools

large room nice kitchen

breakfast was as expected

there definition of contenintal breakfast was interesting.

the outside was dirty. no pool. no extras. very minimal breakfast.

parking lot was a mess

did not stay for breakfast had drs appointment early in am very clean and comfortable will be staying again with

the staff in the kitchen working the breakfast area were extremely friendly!!!

nice location. breakfast options were very tasty.

no guidance of laundry service.

but with that said the property had enough space for parking to stay out of the way

we liked staying on the 1st floor. breakfast had many options. parking very easy and accessible.

no kitchen open that was my dinner and breakfast

after long workdays, the clean and quiet swimming pool provided the ideal spot for me to decompress

the pool and hot tub facilities were great

staff was kind and accommodating ice machines and elevators worked free parking

out of their way to make sure we had everything we needed, even helping with extra blankets and breakfast items

i walked down to the kitchen to find out that the difference between a continental breakfast and a full

thought the breakfast was continental style but it was like a kitchen to some extent the food could be ordered

run up and down the hallways screaming their heads off, paid for breakfast just to be told the kitchen was closed

limited the amount of people in the pool

great rooms, good size. gym was well equipped. pool and hot tub were open. nice stay

if you're staying for the kitchen, treat it like camping and bring everything you need or be ready to run to

was a kitchen but without any supplies - no dishes, or things to cook with

liked the layout of the room, the common spaces, and the wifi was really good - till the last couple days

pet friendly property and they have disposal bags outside to clean up after your pets

near my destination and was able to bring my pet

really upset becausr the menu in the room looks like the food is coming from a kitchen in the hotel

parking lot could be lit up a little better.

we were able to get a late check out with no problem

they could use more parking.

been nice to know beforehand about the $100 deposit and that the facilities were closed (pool, gym, no breakfast

very clean. ac worked well. plenty of parking and well lit. all staff were very nice. quiet.

pool was a little cold

very nervous about where we parked as there were people (not hotel guests) milling around the parking lot and

pool kids pooped in it

pool

the staff gave us some from the staff kitchen

the rooms where a good size and it was nice to have the kitchenette.

didn t have kitchen knives, paper towels, dishwasher, dish soap, dish drainer, garbage disposal, and pans

the kitchen had no plates, glasses, silverware, or cookware so if we had planned to stay for an

the kitchen area!

the size of the room and full kitchen for the price

love having a full kitchen and living room area.

outdoor pool, breakfast was great, the kitchenette in room. cleanliness

suite with full kitchen and couch

clean spacious room, bathroom and having a kitchenette. great breakfast.

room was right across from kitchen and laundry room and close to front desk

the bathroom door was a lil janky and would love a kitchenette

we keep coming back for the location, the breakfast, the staff, the cleanliness, and the comfortable beds

pool was under construction so wasn't able to try that out unfortunately, but didn't disrupt the

the breakfast was great and the service was excellent

beds comfy kitchenette

i loved that it had a mini fridge and a microwave with a small kitchen sink in the room

rooms are big for value. having a kitchen area helps out with kids. shower pressure was awesome.

comfortable bed, nice sofa and kitchenette. also liked the location.

pool a little small

breakfast was great. kitchen had all of the cookware and dishes i needed

kitchen, size of the room

the staff was friendly, kitchenette was wonderful, the beds comfortable, it was very clean and it was also pet

the kitchen had all the things we needed for our stay, it was nice to have those added amenities

size room, fully equipped kitchen, and fantastic service

great staff and comfortable beds. the pool for grand kids to use.

it was great to have the bar and food available for purchase on property

it was also confirmed through the booking app that my request for a pet friendly room was granted at no charge

the parking lot is not the best layout and could have been better designed for ease of entrance and

parking availability.

kitchen in room with sink cabinets

location, kitchen the breast cancer theme going on right now.

staff is very friendly and helpful! easy access to your room! the kitchen is a life saver!

full kitchen

willing to help with info and supplies for the kitchen

i liked the kitchen and the cleanliness

sink water pressure was almost non-existent, so i used the kitchenette sink to brush teeth

kitchen and refrigerator

kitchen. were a little hard.

no supplies in the kitchen. make sure you bring what you need to make and prep any food.

full size fridge and even cooktop and kitchen sink (which i had no use for as i was just there for a night's

my room had new carpet and granite counters with a new kitchenette

loved the pool

i was looking for something close to the casino without paying the casino prices

close to the casino

and management are awesome i love this hotel my kids do as well waterslide is awesome for the kids hotel has a

our kids loved the pool and the slides.

nice gym and pool

a warm swimming pool

close to casino. clean

friendly staff. filling breakfast. convenient to mystic lake casino. clean and quiet.

indoor pool was nice but a little bit cold for the grandkids, although it was warmer than many other

location, excellent. nice, tidy room with handy kitchen. breakfast was a little meager.

the kitchen is very useful

we enjoyed the option to cook/reheat our food in the kitchen.

was great, staff was great, room was spacious and love the kitchenette area

i like that i had two rooms i like that i had a kitchen, washer and dryer

loved the room of how it's nice to have a mini living room and a kitchen.

kitchen was stocked with utensils etc which we did not need, as there was coffee in lobby

is a washer and dryer in my room as well as a living room with tv, dining table with chairs and a kitchen with

i loved having a kitchen

our particular room had two bedrooms (each with a bathroom) and a washer/dryer and a kitchen

size is wonderful kitchenette was perfect

the dishes were still in the dishwasher (maybe that is how they do it), but also the kitchen floor was pretty

kitchenette. location, can walk to restaurants and grocery store.

i like having my own kitchen. it s like having a mini apartment.

there was a funky smell in the kitchen sink

modern, new and clean with free parking.

parking lot doesn t have enough spaces, which seems a bit ridiculous

the rooftop bar is also very nice and has a good view of the city

free parking

plenty of parking and good internet

location, general room layout, cleanliness, kitchenette, room size, big closet, walk in shower.

kudos to the kitchen staff

the room was equipped very nicely with the kitchenette

it gives you a seating area available without having to sit on the bed and with a kitchenette fully equipped

online reservation said double room and included a picture of the room which was 2 rooms with a kitchen/living

the free laundry imenities

parking lot was too dark after sun went down. there was no lighting. safety risk.

only thing that could be better is the pool is very noisy

the fire alarm went off st 4am scaring my kids to death but not the hotels fault.

centrally located with ample free parking on-site made it easy to get around

the bunk beds in the rm for the kids was great along with the pool and water park!

the water park is great and the location is wonderful for food, activities and shopping.

hours of entertainment for the kids

followed up our request with a couple of free drinks in the bar and free arcade tokens for our kids

anything you need is a short distance away and parking is ample

loved having a full kitchen

kitchen floor in the bedroom i got was a bit sticky and the sink not clean, with rests of food

neither of them had all of the equipment you would expect in the kitchens

breakfast constitute cold and hot meals not just cold

breakfast

everything was great, but i d like if the breakfast hours were a little later on the weekend.

new modern construction - many protein choices at breakfast - clean.

to many’s kids in the pool

the available trundle beds provided a place to sleep for all 3 of my kids

the available trundle beds provided a place to sleep for all 3 of my kids

free wifi and breakfast

room service never came on my third day, and i left super early so there was no way i was in the

felt very safe with ample parking

the gym was great

my kids mentioned wishing there was a better breakfast selection. i thought it was fine!

tiny and has little to no seating which was fine since it was ice cold and solidly packed with kids until it

kids were playing in the hallway knocking on doors.

when we went down to the pool/jacuzzi area it was cemented over and no jacuzzi

the breakfast buffet was out of this world! wait staff exceeded our expectations!

noisy and lots of kids using the hallways as a running track.

no kitchen no microwave in the room not enough towels

my only complaint was the kitchen was closed so you cannot order food via room service.

kitchen closes at 10:00 - if you arrive at 10:30 as i did you're out of luck

staff was nice enough to make up food for me one night 15 min before the kitchen

location, size if room, service, lobby , designs, water, room services. recomend

i got the room with kitchen and had everything i needed

thoughtful items like kitchen roll and dishwashing liquid provided as well as kitchen napkins

the kitchen was well stocked and having the water carafe was a great touch

kitchenette with full size refrigerator. the outdoor patio space was nice too.

the bathroom was phenomenal, the bed super comfortable, and kitchenette was a nice added touch

wasnt available due to kitchen issue

hell's kitchen and target were within walking

spacious room with a small kitchen-like area with good quality cotton bed sheets and comforters.

hells kitchen

the cleaning staff and breakfast kitchen staff are to be commended on their difficult work

very nice kitchen

2 bedroom suite with 2 private bathrooms, living room and kitchen

i like that you had your own kitchen and livingroom

and i wanted to make spaghetti in the full kitchen complete with the strainer for noodles

nice space for the price with kitchen included

website stated that they were pet friendly

room service was a joke

in the bar area was very rude about our group using chairs from a near by area ( that was not being used

room service food options are very good

the $100 pet policy was unclear that it is non refundable

i have no complaints about the staff, rooms, gym or pool.

one staff member liked to hover as you dished up breakfast wasn't very comforting

hotel employee at the breakfast buffet

i liked the free breakfast every day and the mini coffee bar n the room.

kids loved the breakfast, seconds on the pancakes

we chose hells kitchen right across the street which was great

modern chic with a historic twist! mature, no kids, very quiet rooms perfect get away

i love that they cater to pets and they even have a room service pet menu!!

the room was nice, and the bed comfortable. also, the downstairs bar was very elegant.

drink prices at the bar were very expensive

nice amenities with a full frig & stove in the mini kitchen

great staff, location and amenities especially the kitchen. you have everything you would need.

kitchen was awesome as well as the office area

room at this hotel is a suit and has a full kitchen which i did not know when i booked

the kitchen in the room. great for long term stays

the hotel specifically but the attached bar has a private party booked so we weren't able to enjoy that

of construction/trash on rooftop outside our window & no room service

the first floor bar and 7th floor restaurant were excellent

placed near the gym where i could hear people dropping weights

the room service food we ordered from the restaurant was also surprisingly top-notch