space in the room comfort of the bed and the facilities (swimming pool, jacuzzi...) (+)the room was a decent size in the pool area was nice to hang out in. (-) the pool water was not (-) the swimming pool looks nice but on friday night it was dirty (-)the wifi signal was poor, only works on the lobby and the pool area

very close to central atlixco, free parking

the pool was closed without mentioning anything and when we stayed two of the three lifts did not work

the pool is nice and very comfortable big rooms if you get the

stuff didn’t tell that the restaurant next to the swimming pool is not working, water in the swimming pool was terribly cold

but the worst it was that the pool had a lamp floating inside exposing everyone to get electrocuted inside the pool, we were

swimming pool was too small

we asked for pool towels

place, giant room, coffee maker in room, nice soap, big bed and wonderful linens, yummy breakfast (be careful with the (-) we had a full breakfast the first morning the second morning we were told that the (+)the location, the staff, the breakfast, the jacuzzi! (-)arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour for 9:30am to have (+) nice rooms, garden, breakfast, location and service (-)breakfast only included items listed on the menu, which was mainly omelette-based (-)breakfast to late (*)booked a room and paid for 4 people with breakfast included but they would only include 2

the room is cold in winter, the private pool is cold.

the pool is not open

they even flund toys for my small kids to play by the pool

very good price for 2 beds. a small kitchen. lots of dishes. lots of space. great location.

only entrance to the hotel is up an elevator through the parking lot

hotel has great service and its technology is very good, the room is really clean, and the room service is very acquainting

good location and breakfast included

breakfast, small happy hour, and service.

i think the breakfast options for the buffet could be a bit better, but overall it was good.

the parking lot is small

parking is a few blocks away

safe & secure parking is attached to the hacienda

location, price, very warm pool with small pool for children

very nice indoor pool and jacuzzi

location, cleanliness, free private parking and room's size.

-accommodated me on my early check in

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

there is a kitchen with a fridge for guests to use

there was access to the gym facilities and the pool facilities

breakfast

was spacious, beds were big and comfy, breakfast was delicious (excellent variety of fruits and vegetables, they even have a toaster and

mexican breakfast , coffee and tea avaliable all day fresh and clean location is near estrella de puebla-

staff is amazing. rooms are well kept and clean. breakfast is good. good location

good breakfast for the price...

was very clean, modern, had everything you could need in the kitchen to prepare a meal, accepted pets, and it was an easy drive to the historic district

did like having breakfast served to our room every morning and the flexibility with the cleaning schedule

the daily breakfast included was delicious, also

breakfast at the restaurant was very good