staff was rude! especially the kitchen ladies. breakfast wasn t very good either.

the kitchen staff sunday morning had attitudes.

the staff everyone of them from the reception desk to the kitchen and house cleaning all were very friendly

the kitchenette area was really nice to have

desk staff & kitchen staff were very pleasant and willing to assist. they were excellent!

having a small kitchen.

the pool!! the kitchen, the full breakfast.

the hotel is like a studio apartment; it has everything you will ever need including a small kitchen with

having the kitchen set up makes everything so much easier with kids

kitchen with sink, coffee/tea pot, microwave and very nice sized refrigerator (not just a dorm

kitchenette very minimally supplied

my kids were disappointed that there was no pool but we took advantage of the ymca

one of my kids slept on the cushions of the couch on the floor so he didn't have to share the

pet fee $150 is pretty high and out of our expectation when the others just charge $50.

staff very friendly and accommodating and the breakfast was really good

location and full kitchen

european made soaps, keurig in room, room service at your beck and call, located in the middle of all the

the tenderloin room! (pool was great, too!)

loved the options for dinning, the massive gym, and the beautiful pool.

people were sprawled out in walk ways, kids eating out of pizza boxes on the floor in the lobby, and visitors

kitchen staff supplying the complimentary breakfast was wonderful

wifi easy to get to stadium and zoo

pet friendly , location, location, location.

my kids also kept telling me the hall smelled like spoiled milk

to serious i just wish the floor was carpeted having kids that are all over the place while sleeping it just

kitchen staff were very accommodating for special needs

location, very clean easy free parking !

the bar and breakfast area were closed due to covid. i understandably but a big bummer.

great rooms, nice gym.

the bar inside the hotel wasn t open on weekends which was odd

rooms had full kitchenette and beautiful bathroom

very clean. staff was very friendly. liked the full kitchen. great location.

loved the small kitchen, larger fridge and microwave

clean, well maintained, staff was super friendly, dog friendly, they are full kitchen suites

nice to have some kitchen facilities and the walk-in shower was nice

the lobby and bar area was nice.

liked everything except the fact the lobby bar didn t open until 5pm

the location and the gym is nice

wish that the bar would have had a happy and food service.

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs

friendly staff and great kitchen amenities

clean comfortable affordable... has central kitchen.... fantastic staff

well stocked kitchen, a large room to visit and unwind, and close to barnes hospital, exactly what i was looking

liked that it had a kitchen and a coffee maker and small refrigerator in the room, plus free garage parking

love the hot tub, the kitchen area, and the staff

broken cupboards, kitchen wasn t very stocked

the beds are comfortable, and the rooms offer extras like a mini kitchen to make them even more accommodating

sitting tables are too close to the kitchen so people waiting in line would be getting very close to you while

is okay, room for improvement and could do with more alternatives though from the kitchen

spacious room and kitchen

wifi isn't great, i wasn't really able to use it during my stay.

parking lot was fenced in, close to downtown, the a/c was great, beds were very comfortable

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

if we had free coffee we may have stayed to have breakfast

the location is just 10 mins from downtown yet prices were reasonable and parking is free

nice size room with kitchen

nice spacious room with full kitchen

only one of the kitchen lights worked partially and the overhead lighting between the kitchen and the rest of

location nice room perfect kitchenette

wasn't expecting kitchen with kitchenware which was great!

location by the mall, nice little kitchen, very friendly staff

rooms were large and enjoyed having a kitchen

the room was amazing the kitchen was so nice the bed was so soft

nice kitchen

the kitchen table was extremely flimsy i was afraid my family was going to break it

kitchen could have been open a little later.

our suite was beautiful & large complete with a guest bath , living room, dining room & large kitchen with

we had a suite but they do not provide anything for the kitchen other than 4 wine glasses

since there is absolutely nothing in the kitchen cabinets (one wall) and having a dinner party is unlikely,

we came up we were told the chef didn't show up and it looked like the other chef was in the back kitchen sleeping

plan for getting guests towels or extra supplies and no mini bar makes for a frustrating stay

live music in the lobby bar area; room service quality; massage therspy

room service was a little expensive

super comfy bed, great room service, very helpful and friendly staff

no room service available on sunday morning! this was disappointing.

come with kitchen stove microwave and all the dishes you ll need for your stay

friendly and helpful staff, spacious room with great facilities (kitchen, separate lounge, etc

i really enjoy the small kitchen

the room had a kitchen (minus oven) complete with dish washer stove to and full size fridge

the kitchen staff stood in the door way and watched everyone make their breakfast and looked upset the

hairs in bathroom, and breakfast lady pushed the bill and especially her request for tip as it was included

enjoyed the rooftop bar in the evenings and appreciated the free coffee in the lobby in the morning

cost extra, breakfast is extra, parking is extra, better wifi is extra

the price of the breakfast was a bit out of line due to the price of the room.

breakfast is included in the cost of the room, it should be completely free

loved the suite set up with a full kitchen, the breakfast, the bar area.

new hotel, room size is amazing, full kitchen, clear bright bathroom, all new and modern

room with kitchen

was yummy with a variety of food to eat staff was friendly and personable kitchen layout was nice with all the

the breakfast was great

breakfast was good. staff was great. kids loved the pool. loved how homey the bathroom felt!

the ev chargers are a huge plus but not worth staying here again

that means no one could hear my kids

very nice and good breakfast.

we travel from arkansas monthly to visit our kids and love staying at this location due to the close proximity

only thing was that the flooring needed a cleaning in the kitchen walkway area

the room looks very good, there is also a refrigerator and a mini kitchen, washing products in the bathroom,

adequate storage, kitchen facilities in the room

outlets in the kitchen area didn t seem to work

the kitchenette was a big hit with us, all we needed and more

i have 3 kids not enough room for 5 people.

they bar and grill was closed

the bar was closed due to

gym needs some upgrade, but i was there to chill

the swimming pool is very small.

i booked this hotel because it had an outdoor pool.

super pet friendly with water bowls pet welcome sign and treats for the pups

room service didn t change our sheets at all and we asked for that

the room had repairs that needed to be made which was my biggest pet peeve

also do not use second kitchen food delivery, your food may not even come

our room was quite comfortable. the little kitchen area was convenient.

th staff at the front desk and bj at the bar were super.

gym was small and dirty

the gym was very small and some free weights were missing.

staff went above and beyond to greet us open doors and even pet our pups

the location was excellent! i can't answer about the breakfast i ate elsewhere.

pet friendly and its proximity to the convention hall

are pet friendly, meaning your pet can stay there but there are no restaurants in hotel where pet can

i was disappointed that breakfast was not included and there were no refrigerators in the room.

by a couple min because we read the times wrong and a lovely girl who was working in the kitchen made a tray of

room sizes were nice and kitchenette useful.

and went to the restaurant to order food to be disappointed that they were understaffed in the kitchen and that

spacious room with kitchen

didn t feel comfortable or welcomed at all it was roaches i was yelled at by the server in the kitchen it was

later in the bathroom it seemed as though someone was smoking in another room and it came through our vent

the location and the room were great. parking was easy and safe.

was great with car parking

not very far from downtown within 10 to 15 min walk, wifi was good

also has parking at the door, which isn't always easy to find in the city

also, the casino is so depressing and not a fan of it being so close to the hotel

i wish secure wifi were free of charge .

we enjoyed the amazing views from the pool

the staff is all wonderful! very clean, great atmosphere. the pool and spa a fantastic too!!!

new restaurant-constant issues- next door casino rather low end neighbor

i was told there was a pullout bed and there was not the kitchen light blue, none of the plugins in the

a homeless person entered the kitchen area asking me to help him to pour coffee

please do not take your kids there

there were no varieties of food but the breakfast was fabulous.

behind junk cars, run-down buildings, drugs also (pot) being smoked with guests pulling up with kids in the

like folks had been using them to work on their cars (which was happening when i pulled into the parking lot)

did not let me know the pool was closed the day before because it needed repairs

that breakfast wasn't being served

breakfast could of been better but it was okay.

police in the parking lot

the staff was extra friendly. the room was great size and everything needed. indoor pool

the breakfast wasn't the best.

the pool was chilly for the kids

loved the pool

rooms close to the family we traveled with, and we actually received adjoining rooms, which the kids loved

he rudely picked it up, went to the kitchen to refill and just put it back down

i'm a fan of free breakfast, but this wasn't a deal breaker either

water stayed hot while showering. the indoor pool/ spa was kept up for the most part.

really but i did have to switch rooms because there was a family with two small kids that were crying a lot

the suite room with extra room for kids

was very very busy the room was just okay the receptionist had to go and help the people in the kitchen wish

shuttle

great room, clean, updated. shuttle to airport was quick and convenient.

the pool could've been open.

when we booked the hotel, we were not made aware of the $10/day parking fee

the half kitchen in the suite was so helpful as well

there was no trash can in the kitchenette. not really a dislike, just inconvenient.

clean, location is perfect, 1 min away from the highway, the staff very polite, the lady at the kitchen was

the morning staff and the kitchen staff were wonderful

staff from front desk, maids to the kitchen help were extremely friendly

room was exceptionally clean and the kitchen was fully stocked

room size and the kitchenette. everything you need is their. real dishes too!!!

our room had a fully equipped kitchen which was great

the staff was so nice the room was amazing! the kitchen was so nice and perfect

i really appreciate the kitchen

had a kitchen with no utensils.

has a kitchen, so it would be nice if they at least put a roll of paper towels in there without one

there were a few small bugs in the kitchen

i wasn't aware of having dishes or appliances to use in the kitchen

no hair dryer or kitchen utensils as listed on the list of amenities

many kids at hotel

really happy that this hotel was pet-friendly--we had our two cats with us

the breakfast was really good, and the location was perfect.

i appreciated the parking garage, the better breakfast that they were doing (better than most other hotels

the gym and pool are great with towels