the breakfast is delicious, beds comfortable, and hotel concept very cool

the breakfast was nice as well although it would be best to have different food on the menu to rotate

bed was comfortable breakfast was fantastic

the included breakfast was

at the reception were very helpful, assisted me with luggage and with sending my clothes for laundry

kitchen personnel was great! the location of the hotel was good.

we had a suite with a little kitchenette and a huge balcony overlooking the pool

an one of the staff refused to take it from me so i ended up leaving it on the table close to the kitchen

breakfast was good, but kitchen staff didn't get social distancing

extremely clean, comfortable. staff from the kitchen were so nice delicious breakfast

free breakfast is adequate, but restaurant service available if you want a heartier meal

close ro the airport. the hotel allowed me a considerable early check in.

pool was a little cloudy.

would be nice if it had a little lounge bar area

nice pool are overlookng golf course with lots of loungers

breakfast, clean pool, lushly landscaped gardens throughout, very spacious family suite with kitchen, extremely helpful and friendly staff

entering my room which turned out to be a 2 bedroom appartment with fully equipped kitchen, i was overwhelmed

the room was incredibly spacious with a lovely kitchen area that was well stocked with dishes and utensils and cooking pots and pans

the huge 2 bedroom condo size room with balconies along with modern finishes and a euro style kitchen, although we didn t use it because breakfast lunch & drinks at the hotel were fantastic

the kitchen was fantastic

we didn’t eat lunch at the cafe, but opted for the snack bar by the pool & beach

the buffet (specifically breakfast) was great

of seating, apart from sun loungers around the pools and a very small lounge bar near reception

also the grilled meat station at dinner and taco station at breakfast

i just think they could have changed the hours of the lobby bar to open earlier and provide a bit more service for people sitting at the lobby lounge

the room service was not very good.

was nice having starbucks coffee at the lobby and the girl at the bar was incredibly nice

starbucks in lobby as well as a small mini market and on site laundry

someone told us that the pizza was good at the swim up bar where they have a wood-burning oven, but the pizza we ordered for room service was not all that

pool and swim up bar are great

in two so on arrival we had reservation on different names and therefor they put our young kids at 10 minutes walk from our room, although we had requested rooms close to each other

pool chairs had to be claimed early and stayed claimed all day

tons of activities for kids

additionally, our room service was top-notch

spacious, cleaning service great, big choice of food in restaurants and very affordable price for room

we enjoyed room service which was excellent

the pools were clean with plenty of lounge chairs in the sun or shade

however, the coffee at breakfast was good

breakfast was ok, options were limited. lunch and dinner was good.

the float up bar was super fun

the kitchen was so much better than the other rooms i had

kitchen counter in need of good scrub with javex water which we did ourselves

the bathroom, sink and kitchen need a deep cleaning. bathroom mirror and sink were so dirty.

kitchenette with no cooking surface/stove had to buy a two burner electric

sinks and in the shower enclosure, the shower drains in both bathrooms drained very slowly, the kitchen sink was dirty around the taps, all this when we moved in

free parking great

the kids loved the pools

spa was great and the staff one of the gardners roberto was great with the birds and the grounds

the kids loved the pools

wifi is very poor, we couldn t use it the way we expected

there were some bits missing from the kitchen but provided upon request

there was a full kitchen and a large, balcony overlooking the pool area

the apartment offers excellent value for money: kitchen, bedrooms, living room, terrace, illumination, wifi, quiet and so on

having a kitchen and a living area were wonderful

2 bedrooms, kitchen well supplied

if you don’t like kids do not stay here

got two rooms near the restaurant and pool, and they had patios

excllent breakfast

2 pools with bars

pool bar stay open later.

we enjoyed having our kitchenette on an outdoor balcony

we had the junior suite with the balcony kitchen

loved outside kitchen although could be upgraded

kitchen cupboards could use a little upgrade

loved my studio room with the outdoor kitchen and dining room on the balcony

full kitchen (not that we used it) (+) kitchenette, dining/living room, two full bathrooms, and a very large balcony with table for four (+) it had a full kitchen and 2 bathrooms

property was beautiful, the pool areas were clean and inviting

room service was great. ocean view amazing.

good gym and spa too

if you prefer swimming in the open water as opposed to the pool

food not so bad for the price, but i think they should have ice cream for kids

our daughter loved the pool and kids club

tons of kids running around

weather was cool while we visited, and the pool was chilly most days

too many kids , rooms are not sound proof as ad said .

shampoo or conditioner, with a kitchen there was no dish soap, cloth or towel

of the kitchen areas require a closer cleaning

kitchen was very basic - i didn't use it but there were no utensils or kettle and it was old and

everything in kitchen was portable

spacious room with kitchen amenities and close to everything a traveler may want or need in puerto vallarta

minor thing...no pool.

was perfect for us- clean, parking, quite, hotel restaurant made great mojito s and really good food

small pool warm pool was a bonus

bigger pool, but that is just dreamland

we have a view over the staff entrance and the parking garage next door

pool, cafe, and access to the ocean were nice.

proximity to the pool and ocean

the view from our room over to the sea was awesome and the pools were lovely

the pool and ocean were a hop, skip from the lobby

nice little market on saturdays, other markets close by, we had a nice buffet breakfast included and it was very nice

the hotel is right on the beach. love the bar service.

the breakfast buffet was quite nice and a great location

restaurant on the roof with swimming pool and on the main floor there’s another restaurant along with the bar and live music

also the smokers sitting at the bar beside the kids pool, all the smoke was going towards the kids

clean good security beautiful beach nice amenities nice large suite with kitchen

room was pretty big and the thing i really loved was the kitchen, mostly hotels rooms don t have a

full kitchen

the kitchen in the condo had enough supplies to cook a meal, but we usually ate at the several

it's nice to have a a full kitchen and a grocery store within walking distance

the roof top pool was great to cool off during the daily heat

the views from the rooftop pool are gorgeous; such a peaceful and beautiful space to relax

the rooftop dipping pool is nice and cool with expansive city and ocean views

is no lift so room was on 4th floor and pool on 5th so a long walk up with suitcases

the view was great as well as the roof top pool, the comfortable bed and decor and the beautiful kitchen was a nice touch

the pool at the property is nice and relaxing and the snacks bar by the pool was an added plus

really liked the pool and the owners and the staff

awesome pool area and patio, good air conditioning

our room had a whole kitchen with all utensils,pot,pans etc

very clean rooms, bonus kitchen fridge, incredible views

the room was very comfortable. the full kitchen was a bonus.

we had a kitchen as well as a sitting area

room was amazing and kitchen well equipped

we had rooms suited for longer stay with a kitchen

we had a room with a kitchen . it had only one glass, no plates or bowls some utensils .

it has balcony, full setup of refrigerator and kitchen

location and view, clean and good room with small kitchen, private area with balcony, friendly stuff

tv in room, locked everything up in kitchenette, had to ask for coffemaker and burners were off

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

loved the roof top pool and hot tub

the infinity pool and jacuzzi were great too

the roof top pool, full kitchen and great beds and wifi

to sights, proximity to beach (basically right on top of it from roof deck/breakfast/pool), central jump off point to grocery (ley), malecon, shops and great restaurants

the pool is amazing. location of property is amazing.

clean room with kitchen and table, good location on the boardwalk, 15 minutes walk to the popular

only issue i had was with the 'complete kitchen'

you get a suite with a kitchen, cooking utensils and a refrigerator with a freezer

the location, the staff, my one bedroom/ kitchen/ balcony accommodation

water pressure in the kitchen sink left something to be desired, the city of puerto vallarta sometimes has issues with

kitchen fully stocked if needed, with a private sitting and eating area outside suite

the kitchen was very nice, clean and well equipped

including kitchen/ cold ac/ great wifi/tv w, free youtube and on demand netflix

with all the amenities needed for a lengthy stay, including an efficient well-outfitted kitchen and eating area

unit (2 bedrooms with 2 baths and kitchen)

good wifi there

wifi was terrible

the wifi does not work in the rooms only the lobby. hot water is rare.

wifi in our room was sketchy but apparently by mid march extenders will placed at the end of the

however the wifi in our room

needs tlc. pool was not clean

no cushions or pool towels

pool, the aquatic life

rds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

breakfast was only banana bread and fruit, yogurt

the breakfast was good

the rooftop infinity pool the proximity to the malecon the friendly staff the cleanliness

pool on the rooftop is lovely but quite small but generally the hotel is quiet

my bathroom sink was a bit clogged. they should really serve eggs with breakfast.

the rooftop pool is fantastic

well designed and decorated boutique hotel with fantastic roof top terrace with pool overlooking the ocean

the view from the pool deck is breathtaking

private roof top oasis with pool and amazing view

breakfast was basic, but it did the job if you wanted it

coffee was provided, though, and there is a communal kitchen , so that you can bring in food items

food and the attitude of the kitchen and service staff , specially jose the chef and edy the waiter and the cleaning lady dios

they have shared kitchen and pool areas

lovely staff, clean, beautifully decorated with a stunning poolside.

i would recommend leaving kids at home bc the property feels more chill and intimate