good property. i think need more staff in the kitchen

the hot tub was not hot. it was barely warmer than the pool.

a paying guest of the hotel, we had no where to sit while at the water park

we happened to go in the middle of a snow storm, they made sure during that time the walkways and parking lot

and dark, room was old and dirty and you could tell needed a deep cleaning and things replaced, parking was bad

that there was a pool and hot tub

friendly staff, great breakfast selection, big pool

some pool restroom for women was out of order we just used men's also a washer was down but facility

the beds were comfortable, everyone was very nice, and the breakfast was awesome

my husband said the breakfast was good

when the kids went to the pool and it was at max capacity, the front desk gal called our room to let us know

having to stand and wait for elevator in area by bar when leaving pool area

small pool and hot tub

felt very safe with ample parking

my kids mentioned wishing there was a better breakfast selection. i thought it was fine!

nice newly remodeled rooms. very clean everywhere. good breakfast and very nice pool area.

pool could've been larger and could've had a kiddie pool

no pool, or breakfast, thank you covid19. also the fan in the room had a really loud tick.

the parking lot needed repair

room, clean, nice pool area , real dishes and silverware at breakfast, delicious coffee (which is very rare at

very clean room plus pool

staff, a couple of rooms looked to be in the middle of construction, no extra pillows, advertised pool but it

after checkout i had to use the restroom and the staff said it was located by the pool

pool was absolutely freezing

pool was closed

it gives you a seating area available without having to sit on the bed and with a kitchenette fully equipped

location, general room layout, cleanliness, kitchenette, room size, big closet, walk in shower.

the living room area and kitchen is so nice and having 2 separate bedrooms

the room was very spacious, with a nice sitting area and mini kitchen

kudos to the kitchen staff

neither of them had all of the equipment you would expect in the kitchens

loved having a full kitchen

kitchen floor in the bedroom i got was a bit sticky and the sink not clean, with rests of food

pool and very clean.

breakfast constitute cold and hot meals not just cold

clean rooms with modern decor and comfortable beds. large gym area.

was a good variety of things to choose from for breakfast

to many’s kids in the pool

the available trundle beds provided a place to sleep for all 3 of my kids

the room was excellent! the pool and gym were perfect. the waffles are amazing.

had no real need for the kitchenette service

great breakfast. nice clean rooms

breakfast was great and the location was perfect for my family.

breakfast and size of room

a family passing through we value a good pool

i appreciated having a fridge, dishwasher, kitchen sink, dishes, etc

the room has a kitchenette with a standard efficiency fridge (not a dorm size, but not a full size), sink,

was an issue with the kitchen

room had everything anyone would need, bed, kitchen, sofa hide-a-bed, table/desk, chair, and more

clean, spacious room, full kitchen .

the free laundry imenities

wifi didn't work. ice machine didn't work. elevator was faulty. dirty carpets. torn carpets.way

friendly bar tender, quick check in, quick check out, prime location

was to have joint room did not get staff where very rude about it kids not be kids

the fire alarm went off st 4am scaring my kids to death but not the hotels fault.

that was working at the front desk followed up our request with a couple of free drinks in the bar and free

cozy rooms and of course the water park

followed up our request with a couple of free drinks in the bar and free arcade tokens for our kids

the water park wasn t open but the kids still had a blast in the water

the pool area was packed and there weren t many staff members around if there was a problem.

great staff and comfortable beds. the pool for grand kids to use.

it was great to have the bar and food available for purchase on property

advertised pool and fitness center were not available.

the fitness room was in great shape & clean aswell

pool area while nice, did not have a hot tub or sauna

willing to help with info and supplies for the kitchen

location, kitchen the breast cancer theme going on right now.

full kitchen

kitchen

the price and kitchen

the 6th floor, all the towels from each room were piled up still wet on the outside of one room, room service

everything except pool area and no hot tub.

the breakfast buffet was great

tiny and has little to no seating which was fine since it was ice cold and solidly packed with kids until it

the pool area was the only area that needed to be cleaned. pool needs to be cleaned.

loved the room of how it's nice to have a mini living room and a kitchen.

two separate bedrooms, full kitchen.

kitchen was stocked with utensils etc which we did not need, as there was coffee in lobby

our particular room had two bedrooms (each with a bathroom) and a washer/dryer and a kitchen

two rooms space kitchen, two tvs and washing dryer

little options of breakfast when waffle iron

pool area was nice and morning breakfast and eating area all good

also there were no towels in the pool area and when we asked staff to get some we were

the room was nice, pets were accepted, the pool looked clean, though i didn't swim.

the lady at breakfast was extremely

so if the kitchen could be stocked with a scissors that would be handy

kitchen in my room

suite's kitchen had a glass range, and dishwasher, and was stocked with nice kitchen tools

a kitchen was great

was plenty of room and a large kitchen & bath

i can only guess how dirty the kitchen prep area was

parking lot behind the hotel had trash everywhere

try dry cereal, muffins donuts something other then a chewy bar and applesauce

my kids felt like it was awesome

i liked that the reasturant and bar were connected to the hotel and the bed was comfortable

the management is super friendly, the rooms are spacious and clean, and the kitchen area (small fridge, microwave

the tv worked well, and the wifi connection was quick and simple

so even though the parking lot is brightly lit, the curtains kept the room dark enough that the light didn't

location was very convenient, parking was good, well-lit and quiet.

the parking space is too small.

it had a very cute kitchen we were anxious to cook

it was filthy; smelled like body odor and dried beer, there was hair all over the shower and the kitchen counter

this is a 2 star property and the rooms does have a kitchenette without any pots, pans or any cutlery

i did not have the breakfast

breakfast was the worse

was only a garbage in bathroom and kitchen also very tiny so i didn t know heat to do with my trash i had kids

comfy bed, large room, full kitchen, complimentary breakfast

excellent staff very helpful, room with kitchenettes and nice showers

my room had a full size fridge and kitchenette

kitchen in room wasn t stocked with plates, silverware or napkins

the room was great and really enjoyed the kitchen area and comfy bed

super comfortable beds, well equipped mini kitchen, large rooms, great location!

i got the room with kitchen and had everything i needed

but loved the mini kitchen setup

the bathroom was phenomenal, the bed super comfortable, and kitchenette was a nice added touch

also a full kitchen

the kitchen in the room. great for long term stays

great staff, location and amenities especially the kitchen. you have everything you would need.

room at this hotel is a suit and has a full kitchen which i did not know when i booked

kitchen was awesome as well as the office area

spacious room with a small kitchen-like area with good quality cotton bed sheets and comforters.

hell's kitchen and target were within walking

hells kitchen

wasnt available due to kitchen issue

the cleaning staff and breakfast kitchen staff are to be commended on their difficult work

lobby bar service was excellent and the food was good and convenient

hotel bar and restaurant was also closed due to low occupancy (due to covid)

great little bar and location to some other great restaurants

room service, no valet parking, we had power cut during our stay and no one was there to fix

great location and room service.

very nice kitchen

loved the suite with separate living area, and the new, fully functional kitchen

and i wanted to make spaghetti in the full kitchen complete with the strainer for noodles

the rooms very clean and spacious, bed was comfy, the kitchen was well equiped.

i like that you had your own kitchen and livingroom

the suite has a full kitchen with place settings

location was great, staff was friendly and helpful especially the kitchen manager george

the kitchen staff guy was very rude to my 8 year old son

was busy, monday morning after the stadium tour concert, had a lot of breakfast goers and the kitchen couldn't

the room was clean and a good size. had a good kitchen.

kitchen/restaurant was closed due to a party

very clean and trendy. room service was fast.

gym was great, staff was helpful in recommending local places to check out and room was just right

and wifi was not free

the staff was extremely kind and attentive and kind, they were able to accommodate an early check in and even

we chose hells kitchen right across the street which was great

we used room service once and it was fast

also, the prohibition bar on the 27th floor was very classy

gym was 'so-so' for a 4 start hotel & piped music way too loud

very fun place to stay with observation deck, speak easy with views, and great lobby bar space

of construction/trash on rooftop outside our window & no room service

location, competitive price, pet friendly

the room service food we ordered from the restaurant was also surprisingly top-notch

its also pet friendly so we were able to travel w our dogs

dinner at the star bar was outstanding great atmosphere, great food, and such friendly service

kitchen with all utensils needed

ants in the kitchen area

kitchen are was unexpected ice surprise

the room with the kitchen was amazing. the breakfast and cocktail hours were great!

the kitchen in the room was a great way to save money on meals

my only complaint was the kitchen was closed so you cannot order food via room service.

no kitchen no microwave in the room not enough towels

staff was nice enough to make up food for me one night 15 min before the kitchen

kitchen closes at 10:00 - if you arrive at 10:30 as i did you're out of luck

we had the best room service breakfast everything was cooked perfectly

we were hungry around 11am and no room service was available except for some snacks using the vending machine

the noise from the hallway at night from kids.

free hot breakfast was delicious

the noise from the hallway at night from kids.

the pool was nice

is nothing at all to complain about except they should put a sign up that indicates their kitchen hours for each

breakfast at the normandy kitchen was very good

we did eat at the normandy kitchen for breakfast and enjoyed our food and service

also, the normandy kitchen and bar was excellent

kitchen needs some more variety

kitchen and privacy curtain

the kitchenette we had in our room was adorable and well stocked

the kitchenette isn't pratical because it doesn't have a stove and no pan

not big deal. i wish that the kitchen had more than a microwave but it worked out for me.

was pleasantly surprised to find out that the room had a full kitchen and lots of desk space