open the pool - its chlorinated

clean and quiet. beds were comfortable. breakfast was good. coffee was good.

she answered my questions, gave me advice, and encouraged me to have the breakfast

updated and clean throughout. comfy bed. great breakfast!

offered a simplified breakfast option to accommodate to the covid-19 health guidelines, which was great

comfortable, spacious, laundry facilities, fabulous mini kitchen w/full sized frig &

room looked fairly clean. had a kitchen as promised and the room was fairly spacious.

the door under the kitchen sink to the trash can on the top hinge was broke loose from the frame

breakfast was a brown paper-bag with a microwavable sandwich, a breakfast bar, yogurt, and juice

pool area was nice, however there was never enough towels available

people room bed swimming pool

the breakfast was a plus

the cleaning staff was not allowed in our rooms so we had to put laundry and garbage outside our doors in the

breakfast was often missing items that took forever to refill. the coffee was great though!

the breakfast was a bit lacking but otherwise ok.

the food in the kitchen and the breakfast bar

the staff was friendly and welcoming. the lobby and kitchen areas were clean and sanitized.

i did not know that there wasn t a real kitchen in this hotel and the food was all microwaved

not a single dish in the kitchen area, bathroom floor had hair on it

kitchen lady. was rude

very nice and clean room... loved having a kitchenette

kitchen amenities

they also provide kitchen amenities which is really great

bath mat missing. only one soap to share between kitchen and shower areas

the kitchenette was amazing since i prefer cooking over ordering

we had hoped to have two meals each day in room but was difficult with few kitchen items available

great apartment with large kitchen and bathroom space

the full kitchen

rooms are clean well maintained with full kitchen

the look of first generation hotel. breakfast. kitchen.

kitchen suites were adorable!

kitchen in toom

we loved the cleaniness of the room and the kitchen was equipped with everything we needed.

the kitchen was fully equipped so i could make dinner and

decor was exceptional and the suite was very spacious and the kitchen was fully stocked unlike the other

both) were out during our stay, necessitating use of the service elevator and walking through the kitchen

i learned that they are pet friendly but do not have pet friendly designated rooms/floors like other hotels so

i brought my dog and there was no pet fee and they gave me doggie bags when i checked in

room service was so easy and breakfast was delicious

i also ran over a screw in the parking lot at the westin and ended up with a flat tire ud83dude11 ud83dude12

the beauty of the organized kitchen with is ge and cuisinart appliances, and generous sink size and fridge, to

the kitchen in the room was very nicely equipped & the breakfast was very good

place to stay if you were going to be there for a week because of the large refrigerator and the kitchen seating

large room , kitchenette, large lobby , longe areas

room setup and mini kitchen, also easy check in and out process

kitchen was closed at 9pm due to staffing issues. had to go to restraunts/bar next door.

barataff nice, very helpful, the kitchen who delivered my food was not very nice at all

kitchen area needed some minor repairs as the vent was loose from the ceiling

the staff at the front desk, the staff at the bar, the kitchen, and the clean are amazing

kitchen and wait staff were awesome, they went above and beyond to help me

a sink , room for if you bought your own utensils and plates and a microwave but there were no kitchen stuff

the rooms have a kitchenette but no utensils

cereal and milk because i clearly thought there would be silverware since there was a full kitchen

kitchen

it does have a complete kitchen, fridge, stove microwave

would prefer to have a fully furnished kitchen upon check in, not have to request the material

the hotel was close to the highway , they had a kitchen.

spacious room with kitchen and black out curtains.

the room had a kitchen and was really clean

great hotel with a kitchen for cooking and dishes provided

the room was clean and it had a mini kitchen.

to have everything in the kitchen now you have to ask for everything and when something is missing you have to

kitchen and location

front desk provided all the kitchen items needed for my stay

room had reclining chair, microwave & fridge & kitchen sink if we would have needed them

both kitchenette and bathroom sink didn

t work, sink from bathroom and kitchen have no cold water, air conditioners is have holes and smoke came out

disgusting, every trash can on the property was overflowing, all the hallways smelled terrible, breakfast was

poor breakfast

the staff was very unprofessional and would not let us eat breakfast and they cut power to room and left it off

the kitchen, the comfy bed.

is is not a dislike), since it was a quick overnight stay, we didn't get a chance to use the kitchenette, nor

room had a small kitchen, including full size fridge/freezer

loved the mini kitchen and all outdoor facilities for recreation for the kiddies

big room with kitchen, great brekfast- eggs, pancake, yogurt, fruits, bread, cheese and more, best shower and

room was comfortable, and i enjoyed the access to heat and the kitchen area even though i didn't use it

the kitchen had everything needed for extended stays.

great room with a sweet kitchen area.

kitchen came fully stocked with dishes/pots/pans/coffee maker

kitchenette was great

great bar, kitchen open, pool open (or there were people in it, we didn t get in), nice views, soft bed,

have crockery and cutlery in the kitchenette would be helpful

website didn't tell me and the toilet was coming off of the floor and it just wasn't the best and kitchen is

16th floor kitchen is excellent

hotel bar had already closed but was able to walk 5 mins over to main st to get a beer instead

and the restaurant belle southern kitchen that has an entrance from the hotel was absolutely delicious

breakfast was removed before 10 am and kitchen and cleaning staff were loud and disruptive in the eating area

i ll pay the extra $20-40 next time for double the space, kitchen, separate bedroom and seating areas

seems like a good place for a long stay because there is a kitchen and little office in the room

couldn't connect to the wifi so i had to use my hotspot the entire time we were there

unbelievable room size. loved the kitchen.

the kitchen.

the room was stocked with all the little necessities you would need in the bathroom and kitchen

the kitchenette was everything. the staff was lovely.

very spacious room, with small kitchen excellent for family stay.

the pool was not working when we went.

ordered room service for dinner, and was delighted at the plant based options on the menu.

dining and bar area

room service menu in room, would have been nice to be able to consider options without having to

was an indoor swimming pool, but there was no hot tub

enjoyed the chefs kitchen

i would have loved if my phone also did not trick me and said there was room

gave poor feedback for wifi

we were disappointed there was no bar or restaurant

room service stunk. not sure what that was all about. breakfast on site was good.

staff at restaurant was good it s the kitchen that was horrible, very slow to get food

the bedroom, one of the bedroom curtains had a huge stain on it, and the couch in the living room/kitchen combo

location- nice suites! kitchen area- work area! kind employees at front desk and doors

also advertised breakfast until 10:30 but when we arrived at 10:10 was told the kitchen closed in 4 minutes

there was a nice refrigerator with a kitchenette

gave us a menu, gave us drinks and then said the kitchen would be closing soon if we wanted to order something

animals allowed in kitchen/ dining area

dinner the food was 1 1/2 hrs getting to me problem in kitchen or forgot the order staff real good about

kitchen staff was really great in both restaurants.

have a $100 pet fee, which i think is outrageous

used room service for dinner

room service

com and i wanted to make sure that when i arrived with small kids after 10pm that i would still have my room

staff did not bring silverware with room service.

breakfast (room service ordered the night before) was 15 minutes late (30 minutes given the 7:15-7:30 window)

room was huge with a fully equipped kitchen and great modern bathroom

our king studio with kitchen room was beautiful and clean

well-equipped kitchen

i wanted more i needed to go to the bistro and purchase even though she had just moved it to the kitchen seconds

he pointed out the old space - which was farther from the kitchen- so again a meaningless explanation

waited too long for food to come out from kitchen and the waffles too way to long to cook to make ourselves

it has a kitchenette and a living area very appealing place

the little kitchen area in the room was a nice addition however it looked like things were not setup and just

kitchenette

but i also do now know what the kitchen is like and they were doing some renovations

was good, good variety and kitchen staff went above and beyond to help anyway she could

gentleman cleaning up went back into the kitchen to get me bagels and cream cheese and there was still eggs

the ice machine on the 3rd floor was out of order. wish they had the kitchen open at night.

it didn t come with kitchen or sink at all.

the kitchen lady is so sweet i love her for breakfast time

kitchen

kitchenette was misnamed

having the kitchen

the big refrigerator in the kitchen and the big room

no forks, spoons, knives or plates to go with the kitchen set-up

kitchen

forgot to request a kitchenette room

did not have anything kitchenette the reason i booked the room i called the day before to ask if the room had

the room included a full kitchen, and the room and the bed were clean and comfortable.

other thing, it's an appart-hotel, so you get a kitchen, but no supplies or anything, not even coffee or tea

our coffee maker didn't work and the kitchen is not stocked with napkins, plates, or basic silverware

the pool and the bed was comfortable

the floor around the pool was very spiky and hurt our feet

the staff was friendly and we loved the pool

and the fire alarm going off all of a sudden at almost 11 pm for no reason scaring the hell of my kids

the complete kitchen ,and very quiet and clean,very good staff ready to help customers a+

kitchen

is a full kitchen, refrigerator, and microwave, which is great, but my room did not have plates, dishes, pots

i liked the mini-kitchen. the bed was comfortable. conveniently located.

the staff was very friendly. i liked having the kitchen area and refrigerator.

our room had 2 bedrooms (queen beds), 2 bathrooms, a sofa bed in the lr and a full kitchen

the oatmeal ran out and kitchen staff were unwilling to make more

hotel room was spacious, clean, and had a small kitchen

i did like the full kitchen and that the suite had a door to the bedroom

style, ie, included small kitchen and sitting room areas

took us ten minutes to figure out how to enter (through kitchen side door)

clean and accessible. super early check in was great.

the indoor pool, cleanliness, amazing staff, friendly, affordable rates

pool was closed indefinitely due to covid

they also have a small pool (although it is not heated)

with a kitchen, desk, internet, and very comfortable beds, it really does feel like being at home

suites have large size refrigerator, fully stocked kitchen including two glass electric burners, all the pots

person who would be staying for a while would benefit from the full-size fridge, the well-stocked kitchen with

clean, everything worked, kitchen with all items needed for cooking and eating, super comfy bed

bed and the chair was very comfortable, the mini kitchen and big fridge were wonderful

was respectful especially the kitchen staff

staff and how nice everyone was from the kitchen to the front desk associates, everyone had amazing personalities

wifi went out and even when we asked about it they just said they didn t know about it also there

the kids were running around the halls, slamming doors, etc

on the main floor was not working so you could not comfortably utilize the lobby, bar, pool or gym

breakfast hours were a little limited

the breakfast was great

convenience, hot breakfast, clean rooms

pool, nice workout room, friendly staff, nice variety for breakfast and really comfy bed

breakfast was good better than most places. wifi was adequate.

spacious, loved having kitchen for meals

bed was very comfortable and they have full kitchen

the employees are so nice all of them. like the kitchen

room was nice with da kitchen

the room was larger than i expected and the kitchen was nice. the overall room was very clean.

the kitchen was perfect, since we prefer cooking our meals

it has a kitchen and living room then another room with a bed and bathroom

mini kitchen that came stocked with pots, pans, plates, etc which allowed us to cook instead of having

my guest to have her own bed and we each were allowed to have our own space, while having the kitchen available

i love how clean it is and having the kitchen area is amazing as well

my female family member to calm down that things do happen and that they were backed up in the kitchen

food was excellent (norma in the kitchen was fabulous) the stay well room was so worth the value

location, proximity to richmond and short pump town center. gym is updated.

wifi was horrible

ease of parking, availability of elevators

very spacious, comfy bed and pillows complete kitchen

bed was extra comfy and the kitchen great for my daughter

kitchenette was nice, however dish soap was provided with nothing to wash the dishes with

bathroom sink from toilet/shower; foam topper in mattress; roomy shower; sofa for tv/relaxing; kitchenette; mall

the room was housekeeping or engineering did not effectively check the dishwasher and sink in the kitchenette

we also liked having a kitchen

i loved how roomy and clean it was!! i loved the kitchen and full fridge and everything!

was not stocked with the items that were indicated as provided for the kitchen

of the two bedroom was perfect for my stay, we each had our own room, shared a bathroom and had a kitchen to

very nice has a small kitchen

back and would like a refund or something back there wasn't even a garden view and give us the wifi we were

got dressed and went out to get my laptop, no wifi available so turned down bed to go to sleep

their wifi is also quite poor (my family are gamers so fast wifi is important to us)

from the time we got there they put us in a double room which we booked a king room non smoking then they switched

cleanliness and breakfast

the pet friendly room was so heavily perfumed that i had a reaction to it

a bit older. well worn. wasn t expecting $40 extra pet fee.

clean, well located, quiet, great breakfast, excellent value.

additional pet charge was high and hadn t been clear on booking.

room for my family clean and inviting ample storage and nice well stocked kitchen area good shower and

there is a kitchen area with a microwave, dishwasher, sink, stoneware, silverware, most anything you would

small, comfortable, had a gym and a pool. rooms are big with a pull out couch and a kitchenette.

room was really nice. fully working and equiped kitchen. helpfull staff.

the location, cleanliness,mini kitchen setup and breakfast.

the room was quite large for the price and the kitchen, with nice full size appliances was both attractive and

room had everything i needed, plenty of space between the kitchen and living room area made it a comfortable

there was a full kitchen

fresh and kitchen had the basics of everything you might need, including silverware, glasses, plates, etc

to get to, large room including kitchen, great value, super nice and professional staff, dog

ice dispenser was empty and i had to go to kitchen and ask

there was a kitchen just right around the corner from the lobby desk

i went to the front desk and asked for ice since they were next to the kitchen

food in the bar was pretty good for small kitchen staff, who was also the friendly bartender

love the wingate hotel clean and comfy mattress was a very comfy big room and the kitchen is amazing u bottom