safety bar needed on the shower wall, not just in the tub

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

be honest, the kitchen area by the sink, could need more lighting, under counter lighting would definitely make it

king 1 bedroom layout and kitchen amenities were aligned with my needs

i felt like home, the design layout was design of comfort to make the customer feel like home, kitchen, bathroom, bedroom and living room, was well design

only one complain, fully supply with kitchen equipments except a boiler.

i had a lounge with tv, kitchen area, lots of storage space, tv in the bedroom, along with a lovely king-sized bed

the staff were super helpful in the kitchen area

everything rooms, beds, kitchen, etc.

the kitchen staff. hotel employee is so friendly & helpful. pleasant demeanor.

loved the fact that there's a kitchenette

clean, spacious, has kitchenette and offers free breakfast

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

very accommodating and even offered late check out

kitchen could have additional equipment even just for simple cooking, such as a colander, small

kitchen

the kitchenette, clean roomy, provided breakfast.

well comfortable designed suite with full kitchen! feels like home!

kitchen area was tired and let down the overall impression of the room, but was not an issue

had a room with kitchen facilities.

the kitchenette was tiny but serviceable

ice machine, coffee, and the kitchenette was not stocked with normal kitchen items to use with a kitchenette

we also paid an extra $5 to get a king so we also got a small kitchen and a full sized frig

clean, quiet, spacious room, bathroom, and kitchenette

i was bummed that their 'gym' machine was broken

front desk waived early check in fees

none of the gym equipment worked and there were no free weights, it was completely unusable

kids screaming and crying at 7 am

gym is hardly even basic

airport shuttle was perfect, we arrived early so we left our bags and we went on our day

comfortable rooms and rooftop bar and 24h gym

the pool was great and the spa facilities were very nice a good location with accessible

not find room service menu

pool and spa very nice

khan (gm) kitchen worker anisur, karim everybody was nice

no room service until requested

service is excellent breakfast is good the dinner was excellent

it was also nice that they provided a complimentary shuttle to the airport and to the u

stayed here because they have a 24 hour shuttle to la guardia airport

spacious room with a wonderful kitchen both range top and microwave cooking available

the kitchen was fantastic, but there weren't any mugs or normal kitchen things to use

very spacious room, had a whole kitchen and living room

kitchen the girl who take care the kitchen she is busy all the time on phone she don t care about

the kitchen staff young lady was a hard worker, kept things tidy and clean, and

there was no breakfast offered. there was coffee.

wish they served continental breakfast and the rooms were kind of small but,other than that it was a great stay

not too much. maybe breakfast

they always have fresh tea at the lobby and great breakfast at the roof

the rooftop view was nice for breakfast

bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

kitchen ran out of breakfast. i got there in the last hour.

the front desk staff, kitchen and maintenance personnel were amazing

the front desk personnel and the kitchen staff

kitchen staff was not very friendly and hard to locate

kitchen area was awesome, loved the fuller size refrigerator

the suite was exactly what we needed. loved the kitchen.

there was a lot of counter space in the kitchen area

spacious kitchen with lotsa amenities

clean and updated kitchen with everything you need

they have a bar, kitchenette , snack bar and a area where you can eat

com for a king suite with kitchenette n no kitchenette n the room i did receive while very comfortable n clean, the suite was

kitchen staff very courteous friendly and helpful

very friendly staff all round from the front desk, kitchen staff and housekeeping

on site kitchen serving 3 meals

big room with kitchen

the fact that they have breakfast available

breakfast included..

everything was good unfortunately i missed breakfast

also the breakfast was mid real regular

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

room had high ceilings, beautiful kitchen

in this time of covid having a kitchen was very helpful

had a suite that had a terrace that leads to the pool

pool closes early.

the bar staff were amazing !

spa was excellent

the bar and restaurant are cute and lovely

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

property was nice best part was the spa treatment.

gym was nice. room had adequate space with appropriate amenities.

was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like to make a profile of

the only flaw we found was the pool tile is dangerously slippery!

king room w/ sofa bed perfect for me and my 3 kids

the hotel bar and the layout of the room.