kitchen and restaurant staff did not have good leadership

customer service was great. and we love the pool too

however the pool was extra salty or something my kids complain about swimming for hours about how they're eye

the pool was always crowded with kids

amount of space and facilities that my kids loved to explore

room service during covid-19 which doesn't make sense

i love the pool and hot tub, but the cleanliness gets neglected and overlooked.

lot's of kids

we liked the lobby and the bar area

had a lot of kids across from us making noise, letting doors slam but not terrible

the kitchen has a real fridge, microwave, coffee machine, dishwasher, and all you need (glasses, forks,

i liked having the whole kitchen in the room even though we only made coffee and tea

room setup was comfortable and was definitely nice having a kitchen for our long stay

the provided breakfast had something for everyone, and with basically a full kitchen in the room, we had the

all it was was a king bed a fold out love seat and a kitchenette

kitchen person closed kitchen at 10:00 and kitchen hours are till 11pm

no coffee bar other than in room

pet friendly

beautiful bar that was open until 11pm, last call at 10:45pm

it was easy to get to. quiet loved the room. the breakfast is very good

shared kitchen and lounge space was cool

was a shared kitchen just outside my room, so people would gather there, right by my door

the shared roof deck and kitchen area was a great plus

i liked the free wifi and big bathroom

central parlor area and a patio upstairs, and le lounge bar downstairs for libations

breakfast was great, nice full kitchen in the room was great.

location size of room kitchen

guests, no bedding for the pull out sofa (which also had stains), gross spots left on the kitchen floor, and no

rooms and bathrooms were spacious with several chairs and tables as well as a kitchenette with a good stock of

our room smelled like smoke and the lights in the kitchen were not working

breakfast lady was upset because someone didn't come in so she was yelling at people to clean up

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

more of a pet walking spot

location, room, gym

pet hair in room

room is ok and its look great so long that you did not see the wifi and the air conditioning

the bed was so comfortable, and room so clean! also their breakfast was really well stocked!

no wifi or tv service.

wifi not working

no breakfast and the location was great, because it's on the bus line.

staff did not come by the first 2 nights i stayed, so i had to ask to have my room serviced

worst problem was 3 kids followed me back to the hotel yelling at me

room service didn't offer soft drinks at all

i also did not like the fact that the bar does not open until 4pm

short staff and no room service due to quarantine so understandable.

no room service even tho it s advertised that there is 24 hour food room service

to order room service you need to locate the menu in the tv then call the bar to order

great hotel, but it's not so great of a location if you have kids or plan on walking around, especially in the

the hotel bar closed at 10 pm when you still had 6-8 people still drinking.

room service was amazing

it was clean and the kitchen amenities were good

modern decor, large room with couch and kitchenette was great

liked the room itself with all the kitchen wear like real dishes, silverware, dishwasher

loved the little kitchen area

i also wish they had a cooktop or something to go along with the kitchenette

the bar & grill adjacent to the hotel and closer to the river is very good

the gym was great

people using hotel parking lot for the bar across the street

quiet, friendly staff, free parking usually available (offseason), well appointed gym, good bar with lots of

clean, nice location, great gym for a hotel

and there is a sitting area with a couch, a large sink area and tub/shower, and a good sized kitchen with a full

it might have helped to have an apron in the kitchen

the kitchen was well equipped

the bathroom and bedroom were small. the kitchen was the biggest room in the suite

when i saw the photosof this hotel and realized it had a full kitchen, complete with a dishwasher and stove,

set up was perfect- king room, pull out couch and kitchenette

dripping in kitchen sink and bathroom sink

multiple flushes to fully empty each time, and whenever the sink was used in the bathroom, the kitchen sink

is good and the kitchen staff kept the dining room clean

had a mini kitchenette

when i got up to leave one of the staff members standing by the hall leading to the kitchen ( i presume) did

room smelled of stale smoke and kitchen grease

the room service staff was great too

the breakfast was outstanding and the lounge area is great

it also took room service a little while to fulfill our requests

bar because there was no soda machine back there so she left the bar many times to go back to the kitchen

ruben at the bar in the evening was top notch and so fun

the location breakfast my wife wasn t a fan she liked the bagel bar and fruit bar but would of liked more

conditioner didn t work properly in the room no room service no house keeping no pool but still the same high

also the bar was not open and no breakfast

got a room next to the kitchen/pantry it had a weird smell and on my first night that i got there from a long

the pool was on the colder side. wished it was warmer

breakfast room has not enough seets

was very disappointed in the pool

staff was so nice and kind, good selection at breakfast

we loved the little kitchen, it was perfect

we got a king size suite, which came with a full-size kitchen, which was very convenient to cook in

was surprised that i had reserved a suite with a kitchen

the way they had a small kitchen for visitors to use when staying!

there was no listing of what was available to the guests from the kitchen/prep station area

had a full kitchen and laundry facilities

faucet in the tub was loose from the wall and there was a drip coming from the kitchen sink faucet

if you want to use the kitchenette, bring your own tools because there aren t any

kitchen was not supplied with coffee maker dishes or cooking equipment 2 fire alarms went off while

were surprised that there was a small kitchen and table in the room

the hotel setup, the kitchens in the rooms were so nice

very nice. very clean. dishes and a kitchenette with stove top burners were a nice touch.

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

rooms are spacious with a full kitchen

good breakfast considering the covid times.

had to buy ethernet cable to use wifi to be secure

a few loud people in parking lot late

the pool area is nice, and the pool is clean

check in with peter a very nice room with good bed and bedding, mini fridge, microwave, desk area, and flatscreen

a very good breakfast only cereal and cupcakes and powered or chocolate donuts no eggs , bacon

loved that it had a kitchen!!!

it had a kitchen there were no glasses, cups, or plates

it was awesome best place so far to stay!! full kitchen at that

they had a kitchen

loved the little kitchen

the only bad thing was the pool is really small and its not a heated pool

pool was small and no hot tun

a great breakfast with pancakes

the pool was closed by the local authorities the evening we wanted to swim

trying to get out of parking lot because of traffic.

room, very trashy area, pretty much a homeless shelter, truck sitting on blocks in the back parking lot, just

hotel seemed to let homeless persons park in their parking lot. it felt unsafe.

and dog poop in the hallway by the door to the rooms, drug addicts sleeping in their cars in the parking lot ,

were no trash cans in the room no phone, couldn't find the wifi password and there was no coffee maker or blow

i saw people sleeping in their vehicles with their dogs in the parking lot.

i also spelt water on the kitchen floor and grabbed a towel to clean it up and not believe how filthy floor

had ants in our kitchen area and did not get daily housekeeping

noticed several small ants all around the kitchen sink

found an empty beer can under our kitchen sink

they were in the kitchen and bathroom

great location, very friendly staff, kitchen equipped nicely for extended stays

they provided everything you need for the kitchen area, i was very impressed

was nice with the kitchen and plenty of drawer and closet space

we had a kitchen in the room that we weren t expecting which was nice

kitchen in room

(i had a bad experience at a previous hotel, which brought me here) i also liked the kitchenette even though

the heater in the kitchen room would not heat.

the kids enjoyed the pool and the adults the hot tub

outside lights on the building or in the parking lot were working

pool was very nice and area was clean

breakfast was delicious and it was great to have access to the kitchen

the rooms were so quaint, parking was easy, the breakfasts were fabulous, and the ambience was just perfect

parking lot was adjacent, and property was well-secured - we felt completely safe

breakfast & location were just fine for what we wanted to do.

breakfast was amazing

the room we found cockroaches crawling up the wall in the bath room and near our luggage, in the kitchenette

i liked the kitchenette in the room

it's clean and the kitchen is beneficial for a long stay

kitchen in room had no cups or plates, bathroom didn't seem clean

didn't know i had to ask for dishes and things for the kitchenette

there aren't any in the kitchenette

room had a kitchen and refrigerator, but there were no pots, pans, dishes, or utensils

the kitchen area was a great addition — we were able to store food in the fridge, which is super

it is an extended stay with a kitchen, but not a single utility item, like skillet, plate, spoon or anything

i liked the fitness room. the hotel room is clean and modern.

cockroach, the ac didn't work, the bathroom sink overflowed with even a little use , no pool, no laundry and tv

appearance of the building, the parking lot and driveway

not eat breakfast nor used wifi

very dirty, no elevator, laundry room was out if order for a week and 1/2

the microwave was in the lobby, the parking lot was in harsh condition

comfortable, free stable wifi, clean bathrooms

room was good. love the courtyard, gym, and pool.

staff was friendly and it was pet friendly. the room was spacious.

sofa bed is only big enough for one adult or 2 little kids

the room was wonderful. bed comfy. pool wonderful. if i have to stay in this area i will again.