were out of syrup and juice they had one person working the kitchen and they were slammed

wonderful large (cold) indoor pool and hot tub - that was the draw (10/23/24) i'm adding the date because it took 5 phone calls

was pleasantly surprised by the continental breakfast they had and didn’t see it advertised on the booking site

fresh doughnuts for breakfast !

breakfast

there were toenail clippings on the stairs to the laundry room

breakfast was delicious as well thank you for everything

nice jacuzzi suite with attached patio. decent breakfast

didn't like that there were no eggs or bacon or sausage for breakfast

that the laundry was.out of order.

great pool. great staff, except kicking the kids out at 10 when the game was still on.

breakfast was very good, lots of variety.

the bar was a great atmosphere and bartender a

the kids enjoyed the bunk beds!

we loved the pool/hot tub

the kitchenette was a big bonus.

clean large room with kitchenette and large refrigerator/freezer. nice staff!

the room was spacious with a complete kitchen

comfy bed, kitchenette and breakfast

full kitchen real plates and silverware.

owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we wanted more…

forgot the tell everyone there was an additional pet fee

own spa tub in room and don’t have to share one

would have liked some hot options for breakfast

no breakfast.

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

our loft-style room was super cozy and loved that it came with a full kitchen

wonderful kitchen, nice facility, perfect location for our stay

the pandemic shut down the morning breakfast bar.

virus of course stopped the usual breakfast fare, but the staff went well above and provided us with a decent enough breakfast

the kitchen setup is amazing

the rooms are spacious with a full kitchen

when we went down to get breakfast at 9am,(breakfast is supposed to go from 6am-10am) there was nothing left to eat

breakfast was ok but there was a man who was helping out at breakfast who went above and beyond

first night, the pool was down

hotel advertised an open gym

beautiful front desk workers pillows soft beds free breakfast & parking near gas station &

the wifi was awful

beds were comfortable. pool area nice.

room was cozy, staff very helpful, instant wifi.

location was very good for us getting around town, the suite was very comfortable, kitchen had all we needed and the walk-in shower was a very nice bonus

making oven mitts and cloth kitchen towels available would make it perfect.

rooms are large and having a kitchenette was a plus

having a full-sized fridge and a functional kitchen with plates, silverware, etc

the kitchen on my room did not have a stove or hot plate so keep that in mind when booking if you

our room was over the pool, with a window to the pool, so we could hear the people screaming and playing in the pool at

the only part i don't like is that you have to pay for your breakfast separately.

mily with 4 children ag3s 11,9,6,3)

everything. the room the location the staff the pool. overall wonderful. can't wait to return

i did not eat breakfast but it looked amazing!!

full kitchen, living area bedroom and bathroom

the room was wonderful...comfortable, spacious, full kitchen. good breakfast.

breakfast could have had scrambled eggs everyday and some fresh fruit

and mother’s day breakfast was horrible

location of our room was very convenient to access from parking, lobby and pool

worst part was this hotel has kitchenettes but no pots, pans, etc

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

he found the bed perfect. loved the full kitchen and the staff was very friendly.

room has a kitchenette.

no amenities outside of a kitchen that wasn't needed for a short stay

they had a full kitchen in the room

breakfast

loved the breakfast

clean pool and warm hot tub, plenty of sidewalks and areas to walk your dogs

covid has ruined breakfast for hotels. understandable but disappointing.

was the first time we had stayed where the room had a cute and convenient kitchen

loved the bed, the heat/air, the kitchen and bath.

room was clean and comfortable. liked having a full kitchen in the room.

we had two adjoining rooms and the kitchen space was fabulous

room came with a kitchen which was nice

pool was great, room was great, breakfast was delicious and location was very convenient.

the breakfast and the entire room as a whole

the room was awesome. breakfast was great and staff was very friendly.

the non-breakfast was the biggest spread of a non-breakfast i have ever had

updated rooms , breakfast, great service with a smile.

there is also a full kitchen(no oven) if you are staying for an extended period

the little kitchen was stocked with enough *kitchen utensils* to make meal prep easy

size of the room and kitchen was great, especially for a family of 4

would have liked that in its own separate area and take the kitchen out

nice room and quiet. kitchenette was convenient and useful. location was convenient

pool too cold to use

clean, quiet and ceramic tile floor in rooms. wonderful pool.

the bar was very nice. the valet guys were great

nice room, modern and clean. bed was very comfortable. pool was nice and water was warm.

we loved the pool but wished there was a hot tub as well.

the pool was pretty small but served its purpose for the kids just using it a couple of times.

breakfast is available but not continental. pool/hot tub are both quite small.

the pool was closed one day. always had to ask for towels and breakfast you pay for.

the pool was filthy needs a good scrub down . walls in our room were very uncleanly

pool was cold

no breakfast but toast, the ceiling was coming down in the shower

was helpful (others not so much like the woman at the front desk who wouldn't give us an hour late check out after being up from 4- 5am with an unwarranted fire evacuation

shuttle was so awesome

modern, clean rooms and a nice fitness room.

room service was very reasonably priced and delicious

love the interior, great gym for a quick workout, yummy breakfast, and super sweet staff.

the coffee bar was astounding, flavorful and a warm welcoming experience

beautiful, clean, great staff, great bar & dinner.

lovely restaurant and bar area

room service food via box lunch style in a paper bag

parking was difficult, pretty pricey, no breakfast unless you paid $14 per person.

the rooms are clean. the gym was good and i loved the restaurant upstairs.

no decent breakfast option. should offer breakfast buffet at least on weekends.

felt a bit nicked and dimed by extra charges for a mediocre breakfast and parking.

complimentary breakfast.

very clean and convenient location to downtown des moines. loved the full kitchen

the bed and kitchen area

even though i did not cook during my stay, the kitchen was fully equipped if you wanted to cook a full meal and the refrigerator was full size

bed - great kitchenette

right when i got there, my ice machine was not on yet and the staff went and got me some from the kitchen

next day they were also excellent the chef has a wonderful memory and nowswhat she is doin in the kitchen

the kitchenette sink had black slimy gunk come out when we turned it on

loved the kitchenette space

was a backup of about 5 inches of stagnant water in my bar sink with lots of mold growing

shuttle service was an amazing perk, the staff was great, the suite was very spacious and

there was a dishwasher, oven and small 2 burner; a small sofa,and a place to sit by kitchen and eat

it was clean, the customer service was awesome and the breakfast was fabulous

pool was small and simple for older child or if other guests are present

clean, hot breakfast, very friendly staff.

the breakfast spread had a little bit for everybody

the room and kitchen!

the room was perfect, the staff friendly and helpful, great price for a full kitchen

the price was right. nice kitchenette.

the room had a lot of space with a couch and kitchen area

loved the full kitchen, the bed was extremely comfortable

added kitchen was great bonus and served us well

huge room with kitchenette. big comfy bed!

the kitchen employee blaring her 80s hair band at 0700 at breakfast. put ear buds in.

the bathtub, kitchen amenities outside area behind

cleaner, the coffee pot still had a filter in it with grounds from last patron , the shelves in kitchen area had food debris on ( loose potato chips , cereal flakes , ect

very disappointed, we came with a group for kids tournaments and i believe every single family had something negative to say about our stay

very large guest rooms with fine staff and good wifi. fair price.

parking was convenient

also offered amenities, like a pool and fitness center

easily accommodated our need for a crib and allowed choice of floor to ensure quiet kids toys and pool floats available in the pool

clean, roomy, very comfortable bed. all the amenities of home (kitchen, tv, dvd).

the kitchen, snack area, being able to check out items at the desk

player in room, nice little furnished kitchen, bed was comfortable and the bedding smelled nice, probably the cleanest room i’ve ever

was surprised that a spacious, clean and very comfortable room with a full kitchen and huge desk cost less than a regular room at a medium star room in the des moines area

nice comfortable bed, nice bathroom and kitchen accomodations

pool was crapped in and they used strong chemicals to clean it and it burned my eyes to even sit in

very kid friendly. a nice pool area for our littles and bigger kids

, design of the bar area means that social distancing cannot be done

3 pillows on the bed instead of 4 and a group of children being loud and rude in the pool and had no adult supervision

cleanliness of the hotel and the staff were really nice. the pool was nice and warm

loved the full kitchen in the room

room was perfect for our needs offering a small kitchen

room had full kitchen, large living and sleeping area, spacious bath

hotel was clean, room was spacious especially considering it was just a basic room, half kitchen was a plus, big shower, great view, excellent full complimentary breakfast made to order

the room included a kitchenette and sofa

the kitchen wasn't working.

was on a whole new level with dishes and a stove top and the appearance of being in someone's kitchen

kitchenette was nice to have for extra space and mini fridge for left over food and drinks

there was sticky substance on the countertop in kitchen and there were what appeared to be crumbs in the bed, under the covers

microwave was in kitchenette downstairs

they were very friendly and had real breakfast and most of all the rooms was clean

pool closed to early

the pool is awesome though and usually i spend time relaxing there and in the spa

the beds are comfortable. the breakfast was good.

that the pool and hot tub was actually working!!!

remodeled, very clean, excellent use of space with kitchenette, and quiet despite mere full capacity

the room was clean. loved the kitchen in our suite.

the room was huge. and very nice. big closet ,kitchen table. all very nice

my king studio suite was spacious, clean, the bed was very comfortable, the kitchen was well stocked for all i needed, and it was quiet and calm there on the fourth floor

we were flabbergasted to walk into a fully stocked kitchen

as always, we love the 2 bedroom, 2 bathroom suite with a full kitchen and living room

although we did not use, the full kitchen in the suite is great addition

having 2 bathrooms with a full kitchen was perfect for 5 women

with a larger family we love the double queen suites with 2 bathrooms, kitchen and living area and sofa sleeper

liked the separate bedroom and full kitchen. staff was very helpful and friendly.

close to our kids place.

the breakfast offered more protein options

the swimming pool, the gym,the free breakfest

amazing breakfast, clean, quiet

due to the corona virus, the breakfast was all prepackaged but still good and they had a nice variety

some lights were out in the room, they have a bar but don't serve drinks, staff seemed unpleasant

large amount if kids running halls all hours banging on our door screaming. very disruptive.

it was great. there's a small gym and a pool

pool was kind of small, the wi fi was terrible and there was kids running around everywhere, also for how much i paid would’ve been nice if breakfast had been

very noisy - kids running up and down the hall while trying to dleep

they room was huge we had our own kitchen

the hot tub was not working and the pool was a little cold

love the professionalism of the staff, environment, room and breakfast quality

good location, the room was spacious and clean. the pool was nice, but small.

the night we used it, we were the only ones in the whole pool area

bed comfortable, fairly quiet and staff were nice. breakfast was excellent, great kitchen staff.

the room had two mini fridges and microwaves, along with a kitchen bar, stocked with dishes

room was comfortable and more than we needed ( i didn't know it would have a mini kitchen and separate bedroom

the room layout with the bedroom separate from the living room and kitchen

scruffy and kitchenette was not supplied properly