spacious rooms, greet amenities, amazing breakfast, friendly staff

breakfast buffet was very nice

great breakfast. great service from staff.

early check in may be 2 pm? late check out 4 pm?

early check in may be 2 pm? late check out 4 pm?

ordered room service twice and both tines there were problems

had an event in the pool floor wasn t able to go see the view or take my little one to the pool due that it was an

en though it was too cold for a swim), the 24/7 gym is a great addition and the breakfast which was already included in the room rate was good

superb roof top pool with great views over the city

hotel has nice gym and pool on top level and good executive lounge on 9th floor

location, breakfast , personal, rooms

breakfast was ok but could have better variety

they serve full and wholesome breakfast. the staff are all friendly.

all was very nice and the breakfast tasty

the breakfast menu could use some improvement, add more choices.

the regular coffee that sits on the counter by the two doors to enter/ exit the kitchen area

equipment in the kitchen. baby beds.

the king suite is great, well appointed with a small kitchen/dining table that meets all needs

was a bad smell sometimes in our kitchen

i stayed in a suite with a small living room and kitchenette, felt like a small personal apartment

bed & pillow were comfy for a good nite s sleep, the night shift staff & the kitchen one were kind & helpful

water pressure of the shower was awful, the space of the room was very little, the room service was awful

new hotel, nice lobby. room service is surprisingly good

location, is a really heavy traffic street. better breakfast

location is a plus. walking distance of nice breakfast and lunch options.

the kitchen utensils were dirty from previous use

executive suite is great bit first time i booked a small room and there were no utensils in kitchen at all

eat some foods, so i was pleased to shop at a nearby supermarket and self cater, using the kitchen facilities

spacious suite room with kitchen facilities, refrigerator, coffeemaker, toaster, laundry machine, spacious bathroom - good

property it was spacious internet connection it was good and internet connection tv self cooking kitchen dryer and washing machine working good apartment

- very poor gym with broken machines, hence

ii liked the space and cleanliness. it is recommended to put vents/fans in the gym downstairs.

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

property with well-equipped kitchen

kitchen facilities are great and the lounge is a comfortable space

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

wifi signal was strong

the breakfast in the morning was nothing short of amazing

comfortable leaving , wi-fi was great speed also , everyday clean up and bed and towels change, room service is also great if you decide to have something in middle of the

service wasn t continuous and the livi by room of the apartments could be dark, also breakfast was good but disorganized

comfortable bed, loved the kitchen amenities, high standards of hygiene and cleanliness, wifi worked perfectly, great staff and customer service

room service was also good

room service it's ok

room was huge and clean. included kitchen, bathroom with shower and balcony.

the apartments have also been larger than expected with a kitchen included etc

kitchen not well stocked at all and breakfast was really just tea and coffee and a few cookies.

it was a budget place, we had to buy soap for the bathroom and kitchenette, but there was a grocery store a block and a half away so i didn’t mind very much

the kitchen had a hob but no pots or pans (not a problem for us but maybe it would be for

the continental breakfast was limited, and the treadmills in the gym did not function.

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym upstairs, breakfast is great

gym room is on construction

the breakfast, the shower, the enormous bed, big space, and i definitely didn't enjoy 100% since i

nice, modern, spacious room with kitchenette and full size fridge

action, good value for the price, very comfortable, large modern suites, it has a small size gym and a nice lap pool

i wished it was cleaner, but maybe i became more conscious of it since i went with kids

room service food is okay, steak not as good, but cheese fingers tasted

place, well-equipped kitchen

apartment was two bedrooms very comfortable, small kitchen and washing machine

hairs left in all bathrooms and kitchen. terrible!

nothing really. we were very happy. the complementary breakfast could be a little better.

breakfast is very simple but yogurt, cereals, bread and coffee so good to start the day and served

it was beautifully decorated, the staff were helpful and kind, and the breakfast was fantastic-- the chef came out and explained everything to us, all of which was

from the morning breakfast staff to the front desk staff to the evening staff, to the drivers and the cleaning group

the complimentary breakfast had a great variety of items

everything! the staff, the breakfast, the room, afternoon mezcal, the location.

also a nice gym

the shared kitchen and living room is a good plus

night staff in their kitchen were talking too loud well after midnight too loudly, as there is a central open area so

public kitchen is noisy by the staff and her boyfriend at night until 11pm.

the area around the room was noisy; my room was next to the living room and the kitchen, where there is a tv, so you can hear everything

kitchen and washrooms are clean & accessible

great kitchen space

breakfast was simple, but health and good - scrambled eggs and ham with coffee

beautiful hotel, perfect location, amazing staff, outstanding breakfast

breakfast was amazing and the staff were very kind and helpful

of bedding, towels, location and included breakfast without limits as to what you can order

in polanco neighborhood; very helpful, courteous and caring staff; delicious breakfast options; water, refreshments and snacks available throughout the day; beautiful indoor

a bonus was the use of cell phone that the hotel provides for customers to have free wifi at all times and access to uber

didn't like the hotel's breakfast but it didn't matter because i had my own kitchen and could prepare it for myself; the electric kitchen stove was ancient and took forever to

we had a suite that had a large bedroom and an even larger living room + dining area + kitchen

and there was a lot of noise at all times, including night and early morning, coming from the kitchen and admin staff who probably have their areas next doors

room was along side kitchen, noisy in the morning

very large suite with very fast internet and well equipped kitchen

the room comfortably fit a travel bad for our toddler and the provided kitchen helped us prepare snacks and milk whenever needed

comfortable bed nice kitchenette

noisy, you can listen to everything the people downstairs are talking, the noise coming from the bar at the hotel w

unique building (church), great location, security guard 24 hours a day, free breakfast.

note that the hotel offers a modest, free breakfast

kitchen had one pot and no real cutting knife which made cooking a bit difficult

a suite with well made furniture, comfy king bed, two sofas, a couple of comfy chairs and a small kitchen area with fridge, electric cook top, espresso coffee maker, microwave, etc

of all, hany

the lack of ustensiles in the kitchen

squeaky floors, ripped window sheers, little ants in bathroom, no hot water in bathroom and kitchen sink

the hotel gives breakfast/ cocktails/ wi-fi all included

ry small and basic, but nice detail) gym has 3 machines

breakfast was good, however, butter should be offered

great location in polanco. very comfortable. delicious breakfast made fresh and personable.

breakfast, location, amenities, ambiance, roof top terrace, refreshments available to all clients,

good kitchen with full range and fridge

great to have a separate room with kitchen and dining area

could use a decent hair dryer and maybe some paper towels for the kitchen…but all in all we enjoyed it…will definitely stay again when i’m in town

not justca room, but a small furnished apartment with all kitchen utensils, etc.

it would have been nice to have and electric kettle and more items in the kitchen

everything is immaculate great for a long stay with the kitchen and laundry facilities in the suite

only thing i can think of is that since there is a fully equipped kitchen, some more cooking utensils, such as a cutting knive would have been

in addition, i was surprised how well equipped was the kitchen and laundry

the room had kitchen and even a washer

is hotel but you have many facilities available as kitchen, washer machine, dishwasher, refrigerator, microwave, so it is like a small apartment

the kitchen washer dryer coffee machines and very clean

would wish for more items in the kitchen such as a baking pan inside the eletric oven (to heat little things, such as nuggets or

it had all kitchen and laundry appliances as in a regular apartment

100 for 13 days for a 2 bedroom) i expect more decent furniture, complete inventory in the kitchen and decent pillows

wished to find cleaning supplies in the kitchen, like paper towels, napkins, dish soap, etc

room has very bad sound proof so you can hear everything from the laughing in the bar to the phone in the receptionist

gem in the heart of polanco, the trendy restaurants and bar scene of mexico city

they were helpful with laundry service and providing recommendations on outside dining

also there is no bar to hold on too

for instance there is a roof terrace bar which was closed early (5pm) every day supposedly due to rain - which never actually occurred

breakfast was absolutely delicious fresh, well prepared, and a perfect start to the day

also not even coffee is free for breakfast

would be nice to have a little more extensive breakfast and coffee

the breakfast was frankly disappointing

kitchen, whole exterior wall was glass

the shared kitchen is very useful

clean, new room clean, very well equipped kitchen nice rooftop

the lounge areas, terrace, kitchen, and my room were all thoughtfully planned down to the smallest details

they have small kitchen, microwave, fridge etc.

access to kitchen and laundry machines free

the shower, the bathroom sink, and the kitchen sink were dripping

towels are quite worn out, amenities scarce and unimpressive, kitchenette the same (old, uninviting), missing toilet paper holder, missing doorknob to main room,

com shows are of a full apartment with a kitchen, living room, etc

i loved the kitchen area, very cozy and the breakfast was very good, i loved the coffee!

i also wish the kitchen was a bit more equipped with more utensils, and it did not have any glassware (only had