i loved the gym and all of the restaurants in the hotel

service at the bar was quick and efficient

the bar downstairs is pretty good too and the hotel is surrounded by our many good bars in

communication from room service staff was lacking, delay in order and one not received.

beds are comfortable, bar is nice and rooms are clean

friendly & helpful staff. comfortable beds with an excellent kitchen & sitting area.

modern room with kitchen, spacious bathroom and comfortable bed

the full kitchen space and the size

five minute ferry ride from manhattan with a spacious, clean, comfortable room with a full kitchen

kitchen, the pillows

some amenities they provide are good like kitchenette and room space and cleanliness.

i got room with no hot water, sofa bed in bad state and kitchenette not working

furniture, new curtains and the water pressure sucked the tub felt like it was caving and in the kitchen the

the kitchenette has no dishes, silverware or pans. no utensils of any type.

the room with kitchenette is spacious.

the little niceties like a soap dish in the bathroom and dish drainer and wine glasses in the kitchenette

bed was comfortable and the kitchenette was well equipped

the little kitchen was convenient for making morning coffee and evening tea

liked the little kitchenette

we stayed in the bishop suite which was perfect for a longish stay as it had a separate lounge, kitchen and

no disposable cups in room or down in kitchen area.

little kitchen and courtyard downstairs was a fantastic bonus

the hotel offers cafe, tea and beverages, and a kitchen ready to use for breakfasts or other quick meals

room was very comfortable and kitchen space was great

as we were on the ground flour , it was great to be able to walk out to kitchen to get fresh coffee first thing

few stops from manhattan, next to supermarket, in a good quiet neighborhood, nice big rooms with kitchenette,

liked that the room had a pull-out tv, desk space, king bed, modern shower, and basically a full kitchen with

baths only showers and a large useless kitchen of no consequence due to location and all inclusive breakfasts

kitchen in the room, very convenient

studio was large and clean with facilities, kitchen, refrigerator, sofa bed etc

the kitchen was good with

we would appreciate more kitchen stuff (plate, forks, spoon, knife).

room size with storeroom, kitchen, and washroom with all accessories like iron, iron stand, refrigerator,

large room with kitchen and comfortable furniture's. staff were helpful and responsive

the kitchen area was well-separated from the main room, with a kitchen counter, mini refrigerator, and

the check-in process was the quickest i ve ever experienced. the full kitchen. the bathroom.

the in-room kitchenette was perfect for our multi-night stay

bed and bathroom linens were excellent,also all the kitchen facilities

very comfortably and clean rooms with full equipped kitchen

the rooftop bar, there was a mix up in the kitchen and it took a while to get our food

kitchen was a bit subpar

room service for dinner

it was worth for me, because i used the gym and spa; few rooms with bathtubs

room service is extremely expensive as they add on a surcharge (and the food is already pricey, a

fancy , modernizes & new , pool is awesome!

the rooftop bar, for hotel guests only, was absolutely beautiful

spa folks very friendly

no privacy in pool

have stayed in this hotel several times we enjoy the spa the cleanliness the staff is attentive and

amazing rooms and spa and gym. lovely staff. good location

room too small too expensive smell of the kitchen in the room

kitchen closes a little early

the elevators were not working when we arrived due to a kitchen fire/sprinkler issue

modern, new, and very clean. room service for towels was lightning fast!

the common areas were fabulous and excellent, free wifi throughout so working on site easy and comfortable

the kitchen really needs some improving

i had a kitchen and washer dryer

the hotel is old, not all the facilities work well, for example the wifi in the room was poor and also the water

spa experience was sensational, and as always the room was well appointed, quiet, had fabulous

room service prices - $30 for a small bowl of oatmeal is criminal

really stunning design hotel located between chelsea and hells kitchen - great location for us.

d not know you could request a fridge until the end of our stay) as we took items out of mini bar to store our

very crowded gym for the space

facilities were amazing and everything was just so impressive, from the staff to the gym to the breakfast

breakfast a'la carte was ok, we can't complain, but we would appreciate having a small buffet as

some kitchen staff were rude and when i asked for more knives and forks to be bought out as there was

the other spots they wanted more money , the breakfast was very good to have everything in the kitchen with a

the kitchen cannot cope with washing plates and cutlery on time, there is always something missing, the

the kitchen staff is under duress to pick up dirty dishes and wash them and return them to the buffet

the barman is a friendly guy, but he needs assistance as he has to also go to the kitchen to get the food that

kids next door, very noisy, bed sheets kept coming off the bed, uncomfortable, temp in room

wifi not reliable in basement room but great in common areas.

breakfast was very basic all cheap carbs and kids cereals and breakfast room was too small for the size of hotel

no elevator very thin walls - you can hear everything... wifi reception a bit sketchy upstairs

breakfast was very basic all cheap carbs and kids cereals and breakfast room was too small for the size of hotel

the restaurant/kitchen smells wafted through the atrium at all times of day.

there was no microwave, no refrigerator, no kitchenette

property was amazing, room service was very professional, the staff was friendly , helpful, and

went with my two kids

wish loopy dolly bar was open all day

staff not very helpful, room really noisy- think we were maybe below a kitchen

) half of the menu not available kitchen closed early without notification on new year s day one pillow with

perfectly possible the kitchen had provided something if they had known

the kitchen was not available for half the stay due to refurb

the size of the room the gym is not big but it has enough for a quick workout (good set of dumbbells, and a

the property is very clean, the location close to times square and hell's kitchen is convenient, and there is

nice location in hells kitchen. close to subway. clean rooms.

kitchenette was a surprise and very useful

were 2 queen size beds, plus a set of bunks but still room for a decent size lounge area and kitchenette

great selection of restaurants with hell's kitchen just around the corner, times sq is a short stroll

loved having a kitchen in my room

the kitchen and breakfast hosts were dynamic and ensured that everything was delicious

layout was great, with the kitchenette and eating bar/work area

i thought i was getting a hob with the kitchenette,mine didn't include one , but i saw one in the pics when i

lighting in the room was very dim - especially the kitchen and table area

close to hells kitchen and time square. pretty decent area. staff was friendly and helpful.

s kitchen is a great place to start off to the city

apologies to the kitchen staff, but the breakfast was sub par at best

kitchen had no food one of the days we

value in convenient hell's kitchen location, near port authority, theaters, penn station, subways, and numerous

kitchen on ground floor for rooftop restaurant: with just 2 elevators (no dedicated one for staff

they gave us a complimentary drink in the restaurant, was sorry we got there too late to eat the kitchen was

greek restaurant on the rooftop gets the food from the kitchen in the lobby

breakfast was good for the adults not for the kids no juices

perfect location,early check in, lovely staff and clean room. good value for money.

kitchenette

the small kitchen facilities in the room (microwave and fridge) was one of the reasons we booked as we

the staff were super friendly and the location made it easy to hang out in chelsea/hell s kitchen where we

not enough kitchen staff (missed fork and tea spoon). need some more light in the room.

good size room for 2 adults and 2 kids

when i reached my room, there were no towels at all because the hotel s laundry had apparently arrived late

they had a safe when they did not, said they had a roof top bar but it was never open

there is a laundry in the hotel which is very convenient

gym loomed very nice and clean

enjoyed the restaurant and bar located with in the hotel the bartenders were also very professional and friendly

there is no room service.

the blankets were also thin and to our liking * laundry possibility is great

distance from some of the most iconic spots in nyc (empire state bld; time sq; the vessel; hell's kitchen

we went during the heat wave and there was an ice machine near the gym, it was so helpful

we were not told before arrival or upon check in that we got credit towards laundry and the cafe per day - this

did get room service

free gym passes daily to use crunch fitness gyms was a nice