the hotel is clean and the pool is amazing (and that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to our room) wasn't working properly and wasn't hot (+) the food was great and the pools were quite fun (-) we would've liked to have food service at the pool but that wasn't an option but there were plenty of restaurants to choose from (+) really liked having towels at your disposal at all the pool areas (+) a pool almost at every building

during spring break and it felt really crowded with long lines for everything - breakfast, ferry, gym

loved having a kitchen and eating out only when we wanted

it’s a resort with kitchen, some grocery to cook would have

the breakfast and dinner at roots coastal kitchen was awful

rooms, comfortable beds, kitchen has everything you need to make basic breakfast and lunches

the food comes from a different kitchen so it is often cold

the breakfast is always a nice surprise (fully plant-based), since they cook it fresh everyday

ac+best sleep+fantastic massage+organic shampoo/wash+vegan+amazing breakfast+organic sheets+lovely staff+minibar+grab and go vegan

breakfast was so delicious, the location was perfect

the temperature of the pool was great but i couldn't help but wander what if it was heated?

location is a little tricky (a bit of a bumpy ride on our golf cart) - also the pool was being cleaned and wasn't open our entire stay

the kitchen was clean and had nice dishes and espresso machine

also the kitchenette sink gets clogged, even if nothing inside

amazing experience: bed, shower, balcony, swimming pool, lounge zone, small kitchen, location,

i especially appreciated the kitchen, it was such a nice bonus and made everything feel that much more relaxed and homey

i didnt like that there were not kitchen or food to be i clue st the reservation package.

nice rooms, very clean with fair pricing, available kitchen, available onsite parking, nice pool, linda and skip are excellent hosts

the pool was beautifully kept and sparkling clean

sure we had everything we needed and the rooms were awesome, super spacious and loved the ac and pool area

the rooms are spotless and the pool area is downright magical

love the fresh fruit trees on property, outdoor pool and lounge

there was poor maintenance, no room service, and a shortage of towels

next block over has a good pizza/sports bar

very good breakfast bar below connected to the hotel

the bathroom was super tiny, wifi was lacking, tv services are outdated

room service are good and location is good

our air-bnb didn’t have a pool for the kids, so we booked this hotel for our last few nights and it was prefect

bed mattress could be changed as well the laundry

they accommodated us with early check in

the staff were on point with anything u needed. the breakfast was good. location is perfect.

close at 10 and at that time a lot of people was coming down like me and my kids sunday

seen mildew in ceiling in kitchen, bathroom

the room itself looked ok, the kitchen area and bathroom were out dated though but i will admit their customer service was great

full kitchen full size fridge

cleaning was awful, all the furniture had mold, specially in the kitchen, the shower also had mold including the shower curtain

is always wet, bathroom and kitchen outdated, water only works at certain times

cozy rooms and kitchen to use

the staff was amazing, the room, ac, kitchen i mean everything

they did have a community kitchen with a fridge and microwave as well as a stove

it didn't have the fridge in the room. they had kitchen near the room.

the place also has a kitchen (clean

it wasn’t a fun vibe for a cool pool bar

adult only. staff was great. pool was nice.

the breakfast was okay but the coffee kept running out (which does not bode well for folks who needs

used the gym and was happy with the equipment inside

great that breakfast was included

nice clean room and facility, breakfast

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

decent breakfast with a reasonable choice of food

the breakfast buffet was awesome

coffee shop around did not open for breakfast until 8 am

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

resturant and bar were understaffed

loved the restaurant and bar directly on the ocean

it has a kitchen if you want to cook

interior design - comfortable bed - functioning own kitchen - so many ubers always available nearby - generally around $7 to $10 to old san juan &

also while cooking in the room - the kitchen did not have the filter that would take in the air from cooking so the alarm system went on

gate, kitchenette, community kitchen, areas to sit outside with secure premises

a cute space with a kitchenette and good air conditioning

there is a shared kitchen that is great in case you wanna buy some items at the supermarket

of the place, cleanliness, location, and the amenities they had such as a work area and a fully kitchen

great modern kitchen facilities

the kitchen is so fabulous, so many areas for relaxing, the rooms are so cozy and cute

great location. very nice shared kitchen area

com the general pictures showed a space what looked like a common space with a small kitchen and table

the room was a 2 room 1 bathroom, 2 king beds, kitchen and living room

great location. the room with a separate small kitchen and dining area was great.

kitchen cabinets in the room loose or falling off to the

the kitchenette is outdated and could use updating and more color

breakfast was awesome and the staff was wonderful and we slept great.

liked everything, the delicious cookies upon arrival ,the hot whirlpool ,huge pool, laundry room for guests convenience

the kids loved the pool area which had a waking pool, a pool and a hot tub

quiet room and comfortable bed, has a nice gym.

did not eat breakfast there, however, my educated guess would be exceptional because everything else was

the room has a kitchen, air-conditioning, a tv and a private bathroom

breakfast included

the casinos and beaches are close to the proximity to walk

no breakfast

the lobby is beautiful and a hot breakfast was included

i was walking distance from many restaurants and stores, the gym, and a lot more

we enjoyed also the gym and rooftop jacuzzi

has a gym and nice hot tub lounge area on the roof

no pool

didn’t like that the property didn’t have a pool only 2 jacuzzis

great location in condado laundry area and rooftop pool

of the staff was very attentive needed a late check out mad no hassle amazing location great for instagram photos all over the hotel food

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to operate and the bathroom is nice

the gym was clean and kept up very well

when everything closed by nine on the weekdays we could always count on the rooftop pool vibes

public kitchen with microwave oven ice beautiful plants and tree shaded areas

also the communal kitchen was open for travelers to use

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

nice common kitchenette with fresh coffee in the morning

the hotel has a cosy little garden and a shared kitchen

one dark skinned gentlemen was super helpful with locating a laundry facility for me

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

also, a pool and nice outdoor spaces and a perfectly adequate breakfast is included which we really

the terrace and pool were nice also

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

the pool looked nice but i never used it

were wonderful at acclimating our luggage for early check in and check out

free coffee in the lobby in the mornings, nice gym overlooking the ocean

we re we re skipped for room service on one of the three days.

spa prices quite high so declined

breakfast was delicious, but it took a while to get served

had 1 bad experience room service.

the kitchen is equipped with basic essentials

the floor was dirty, a lot of noise of the kitchen in my room, and just 1 elevator

my a/c leaked my whole stay i didn’t know it was leaking woke up to go to the kitchen and slipped on a puddle of water

the location was close to my meeting so that was good. and the kitchenette is the real reason.

we were accommodated in a fair size studio with kitchen

•kitchen was fully equipped and clean •their social media marketing for the hotel and restaurant

the breakfast was good

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

location was great but,we didn't eat breakfast there not because we didn't want to we just wanted to explore where we were

good selection of breakfast food. excellent location.

of the female kitchen staff members was very unfriendly and walked around with an attitude

great breakfast, comfortable room with a great kitchen. location is amazing

like everything about hyatt house the friendliness of the staff especially samuel from the kitchen he does his upmost best to make your stay memorable ,the front desk clerks are so helpfull

location from the airport and to the cruise port well equipped kitchen very comfortable

we had a suite, the room is very big, has full kitchen, spacious bathroom and comfy bed

2 bathrooms, a large bedroom with a comfortable bed, a large living room with a murphey bed, a kitchen with a full size refrigerator, and two nice balconies overlooking the bay

huge room with balcony and kitchen

the staff in the kitchen and room was nice.

we didn’t use the kitchenette but it was nice

next to that the room was offered with a kitchenette which was not equipment properly, as in there were no plates, no bowls, no glasses or

delicious food shuttle service was available great staff

pool, gym, dining area, and room

i came back again ooh the bathroom very modern my kids loved it too and it has free internet and a night the music was

more option on the menu. and a kids menu as well

wifi worked well.

there's a lot of area to kids of be secluded on the grounds of the hotel

booked a busy day of touring the old city and ordered room service breakfast, the night before, to help us get a quick start

huge shout out to miguel who works at the bar/ restaurant and room service

this was really a bummer for myself, kids, husband and cousin

like how there was a section for family and kids

very clean, very friendly and welcoming staff! has a nice little gym