nice and clean rooms. the staff is really friendly. good equipped kitchen.

the shared kitchen was great

great kitchen to share

kitchen is big and clean, the room was spacious, big tv, fan and air conditioning, good bathroom

large common area and kitchen with many appliances

nice shared kitchen facilities

we had room #3 a one bedroom villa with kitchenette, fully equipped with microwave, toaster, hot plate, big refrigerator; lots of plates &

sloth pepe, good shared kitchen, spacious

for improvement would be hot water in kitchen sink and bathroom sink

the kitchen was well stocked

the kitchen was like a dungeon. bedroom had a musty smell

couldn t use our balcony because it was located over the kitchen and it was smelling extremely greasy

the kitchen was dark and dirty with a charge to use the gas cooker

the kitchen was very small and seemed dirty

also they have a share kitchen and groceries store are near

room has a large kitchen and comfy beds

spacius room with fully equippt kitchen. . cloce to the center and quiet. can recommend.

or room was huge with a kitchen

location is good, the room has a kitchen, and it is a good deal for the price

laundry service was good and about the same price as the local laundromats

it was divided in kitchen, bathroom and bedroom

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking

it had comfortable bed and other furniture, nescessary kitchen appliances if you want to make something yourself

the room is clean, smells nice and has equipped kitchen and bathroom

apartment was great, the room was a good size, it had a nice bathroom and a small kitchen / living area

place was spotless, great location and lovely breakfast, even better than the pictures

desk manager was excellent at suggesting tours and arranging whatever you needed, he even got our laundry done quickly for us

the staff were all extremely nice, and there was a full kitchen staff that made a great breakfast in the morning for everyone

friendly staff, clean rooms and bathrooms, great breakfast and super helpful with booking a tour and laundry

loved the free shuttle to the hot springs & the breakfast which was included

our room was super clean and so was the shared kitchen

great kitchen and pool, and a lovely mix of travelers

everything seems new, good decoration and the kitchen has many facilities. very clean.

very nice outside area with a kitchen and swimming pool , millie is nice and helpful too.

the rooms where simple but good for the price, and there was access to a kitchen for cooking

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

frumpy furniture, kitchen in room cannot be used, noise from street

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities available

also there is a picture of a kitchen on booking

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay 5$ per day,which is very clean,staffs are so nice ,they have a roof top area

no kitchen/ somewhere to cook your own meals

big room, perfect kitchen, very pleasent staff

it would be great if the kitchen in the room was usable

really helpful and patient with booking tours, answering our questions, and the kitchen kindly gave us breakfast early one morning when we told them the day before we had an early

we stayed in the family suite and had a beautiful volcano view and a mini kitchen with a microwave and a small cooker

the rooms are super spacious and wirh a very clean kitchen

space for 2 teenagers, we had 3 double beds and a living area with a kitchen and huge fridge with freezing department

a well equipped kitchen even though we didn’t need

spacious rooms with well equipped kitchen, nice pool, beautiful garden and really lovely staff

air con, full kitchen, parking space, clean bathroom

breakfast was not included.

breakfast is good, wifi worked well

the breakfast was also great and a very nice touch each morning

breakfast buffet could be improved.

breakfast was lovely the location of the breakfast was beautiful. bed and room were great

the laundry service was good but pretty pricey at $5/kg

tv, wifi

nice and comfortable place. well located. in the nature. spa resonably priced.

plenty of parking for rental cars

the wifi only works at the bar or near the desk, but i m on vacation and am completely fine with it not working in the huts

the wifi is subpar.

the authentic costa rica breakfast was amazing

wifi connection in cabin was very interesting

cluded) was very good

the wifi was good, but went out a few times, but not for long

garden, swimming pool, it's very quiet

the pool and hot tub were most welcome

the rooms are clean, great breakfast (at a small extra cost), excellent location

nice plants. proximity to volcano. good breakfast. the pool.

breakfast was nice, the staff was incredible friendly. all in all a great experience

kitchen nicely appointed

of costa rica and it was probably the best place we stayed, beautiful new rooms, little modern kitchen, beautiful shower and jacuzzi

the kitchen has almost everything you need to prepare something simple

we especially appreciated the small kitchen — it was very convenient and made our stay even more enjoyable

liked the privacy, hot tub, shower, and the kitchen area

hot water for kitchen and bathroom sinks

the villa was spacious and had a safe and a large bed, it came with glasses and some kitchen stuff which was great

- very friendly helpful stuff; - beautiful terrace outside: - good restaurant/kitchen, good

the kitchen is not equipped with a stove and the single knife was very used

we liked the large bathroom, the outdoor rain shower, the kitchen area, and the living area

view of the volcano, well equipped self sufficient cabin with kitchen, clean and thoughtful room, coffee included, kind staff, tv has streaming services included

the cabin was very clean and had everything we needed in the small kitchen

it was really handy having a little kitchen in the room too, would definitely recommend

a little more consideration given to the quality and amount of kitchen cutlery

and it would've been great if they'd offered breakfast, although to be fair, the room came with a kitchen, so i could've prepared it myself

pools and surrounding landscaping was wonderful

this is a public

location was great, surrounded by nature, and the thermal pools were relaxing

our house aka sea container

the pools were lovely and great to relax at the end of a busy day

in advance , but at the latest

to soak in with water replaced daily, comfortable family room with 3 beds, excellent costa rican breakfast cooked by the owner's mother and served each morning in the outdoor dining room of the

very strong wifi signal in room

enjoyed our stay here, highlights included the view of the volcanos from the breakfast/main pool area, included breakfast, and size of the hotel

loved the thermal pool

i reserved regular room and got upgraded free to a bungalow free breakfast was awesome daily i got same option but fulfilling free room service location is good,

breakfast was good

the staff was awesome, the room was beautiful and comfy, the breakfast and coffee were delicious

food in the restaurant is passable, it kinda gets to all taste the same especially with the breakfast but still passable considering breakfast was included

location breakfast was very good. very good staff.

my only complaint is that the wifi was not consistent.

the wifi was a little unstable when it rained, but it was fixed right away after reception was notified

and kids-friendly of course

breakfast buffet exceptional, with a lot of choice

wifi was a little bit slow sometimes.

at night we ate at the bar-s kitchen

bar staff and kitchen on point

waited a long time for the server to take our order and then it took forever for the kitchen to deliver our food

ree and very near to the superior rooms) rainforest

the breakfast was delicious

very helpful staff, i caught 2 fish in the lake arenal with cap mark (also recommended) and the kitchen cooked them perfectly for dinner (+) clean, beautiful, private, stunning views, rooms were big, comfortable beds, nice livingroom and kitchen with washer and dryer (+) the room had a kitchen and washer/dryer (+) we had the 2 bedroom villa, fantastic for our family of 4, two big bedrooms, sofas and kitchen (-)room had a small kitchen area with stools, but there was nowhere else to sit besides on the terrace (+) the kitchen was well equipped, bathrooms and bedrooms were large, beds were comfortable, and we had a (+)big bright room with a great view of the volcano, and a really useful little kitchen area (coffee maker, fridge, glasses from restaurant) (-)i wish the kitchen area had a full size refrigerator as there is room for one. (-)than i did not expect it not a lot of room for storage in the rooms - although there is a sort of kitchen niche which not sure how much is used actually - as there is no way to really cook and the (+) each room is a tiny house with two big beds, small kitchen and bathroom

lovely pool and hot tub area

great breakfast

the on site restaurant had great food including our included breakfast and the staff were all very helpful and friendly

great restaurant, cosy pools and very friendly and professional staff. breakfast was delicious!

tented camp needs its own restaurant and spa (currently using the restaurants and spa of the adjacent nayara

we took a few spa treatments

my room (29 sloth) was gorgeous, spacious, clean, & comfortable, with an amazing view of the volcano

excellent spa services

very comfy bed, beautiful outdoor pool, hotel well located close to the volcano, very good breakfast

there is a pool, great wifi and room service daily

amazing views from the pool

there was no breakfast and no close by restaurants and the rooms were smack at a road

the pool and the gardens made our stay amazing

great pool, great staff

there is even a swim up bar next to the pool and hotsprings

mineral pools were great , breakfast was exceptional, lots of choices for everyone

to our room while we were out to dinner -- we had to park down the street and carry our sleeping kids up the road in the rain to our room

came to this paradise 20 years ago for our honeymoon, and always wanted to come back with our kids

exceeded our expectations in every way, and we thoroughly enjoyed our time there, especially the kids

the kitchen was not well equipped to cook much --- didn't really have adequate pots and pans and

we stayed in the 2-bedroom villa, and it had a kitchen; but it could use some extra supplies, like pots and pans, if a longer stay is planned

which is just awesome: 2 spacious bedrooms with comfortable beds, full kitchen, stylish bathroom, huge living room area - and a patio with a jaw-dropping garden view

that was very gracious of them since i hadn’t paid for a larger room with kitchen facilities

if i had stayed longer, having a kitchen with amenities like a microwave and a larger refrigerator would have been nice

chocolates as it was our wedding anniversary hotel even organised shuttle to monteverde and back breakfast and dinner was amazing and im vegetarian

rs was at

i highly recommend enjoying the spa as it was almost the best part of the trip

we enjoyed room service with the volcano

we also had excellent room service

room; she cooked breakfast for us when we arrived late (we thought breakfast was until 10am) the pool was lovely

breakfast was included, the room was big and the view on the arenal volcano from the property was

property and lovely pool

the property was cute and the breakfast was yummy

good location for arenal volcano, la fortuna town and tabacon spa 3

and the kitchen was poorly stocked, without washing products, and we never had the dishes returned or

kitchen was able to pack us to go breakfasts on mornings our activities were too early to have the

we had a suite which included 2 bedrooms, a sitting area and a little kitchen which was absolutely perfect for our family of 5

lush jungle the lovely and incredibly helpful staff the incredible views the accommodating kitchen the

storage space was plenty, had a separate lounge and kitchen and 3 beautiful rocking chairs in our terrace