spacious room and good lighting and wifi in the room

room service was good

parking is big spaces

great location to travel into the city, free parking

parking far from our room on a raining day with my kids and also cockroaches

room service dinner was excellent lovely kitchen area, innovative crockery/cutlery drawer - could

free upgrade to a hill spa suite

after hearing i d be travelling with two kids, they even upgraded us to a hill-view suite

great breakfast included and kids free is definitely worth it five star service

easy parking, friendly helpful staff, comfy beds, easy access to the yarra valley

large parking spaces

parking bays made parking / movement difficult up near unit 17 when those parking perpendicular

everything very good parking excellent. no 14 in quiet area.

parking a bit tight, but we do have a big car.

lots of parking

spa water would go cold while filling, hot water system may need an upgrade

spa bath and close proximity to where we needed to go. room was clean and modern. comfy bed too.

lovely spa to relax

neat & comfortable room, off street parking. easy to access.

parking was very awkward and difficult very tight spaces and access

friendly staff, fast wifi, comfortable beds

extremely helpful and friendly staff, good location, speed wifi. has family rooms.

spa is good car park is close enough to rooms

good parking

love the huge spa bath in the room.

it was very close to the northcote theatre, parking was convenient & secure. rooms were clean!

using laundry facilities too expensive to use.

&15 to use the laundry

rooms were nice and spacious, the spa bath was awesome and super clean

nice room, great wifi

having just had knee surgery the self serve ice machine in the guest laundry was a unique and appreciative

to fix youtube problem he was blaming on youtube when i asked him give me other room with better wifi he said

no wifi available in the room

staff are super friendly and the spa bath is

used the gym which has weights and cardio machines

free parking is an absolute

reception friendly comfy bed room service good

garden, gym and swimming pool within the complex

was having a panic attack and felt rushed as checkout approached and kids were loud at 8am as sunday morning

wifi was very bad, contacted staff, no response

com i was told i could choose any room despite having a pet so the point was to have it on the top most floor

breakfast was adequate and staff were lovely

only problem for the length of stay was no kitchen. coffee eas very good in the cafe

room service was quick and yum

- new, clean, modern - quiet - gym - good to have a cafe in the hotel

my room had a spa bath with the shower overhead, so took a little bit of manoeuvring to get in and out with my

i couldn't complain about anything except the shower over the spa bath, and that was fault.

laundry is 1 washing machine and 1 dryer(which is quite loud) lots of wardrobe

staff helpful. free laundry. big room

that the wifi didn t work despite trying repeatedly

spa and pool and service

transport simple and leafy, sunny carlton gardens with a welcome playground a must have for kids that some

the wifi is good for receiving emails but i couldn

he did not direct me to where i needed to go and when i asked about breakfast room service he just

paul was genuine and accommodating - and the upgrade to a spa room was thoroughly enjoyed by the two littler

if this hotel had an out door pool it would be 10/10

bed is comfy and wifi connection is good

there is a gym, pool and tennis court

very friendly staff, the spa is excellent and the view was spectacular.

we didn't use the wifi because of the unsecure

room service was great and yummy

bar and restaurants were high standard

small detail that did impact overall experience having to walk past piles of dirty laundry and cleaning carts

fee $35/day on their own property 70% surcharge for laundry on weekend poor housekeeping construction noise

room service and food was excellent

awesome service, great rooms, free wifi, mini bar and breakfast

also there is free laundry with disp

poor wifi connectivity

wifi was excellent and the free mini bar and snacks was a great bonus

we had free wifi, free minibar, free breakfast, and there was a happy hour 6-7pm every night with free drinks

yoga mats in the little gym were so stretchy and slidey they were unusable/a bit dangerous

the bed was comfy.nice little kitchen

hadn t realised that the hotel didn t have a restaurant that could provide a room service dinner

fully stocked mini bar and snacks (sadly lacking in many hotels now)

only thing was the wifi connection when streaming ,however it wasn t a big deal.

fab area close by with shops, cinema and bar on site

no pool in the complex but the gym was well equipped

arrived early with my kids in melbourne and just went to the hotel to see if there are any rooms available early

no swimming pool it will be a bonus if they had one then my kids will enjoying the stay more

i loved the little extra touches for room service

the bed was comfy and wifi great

also helped me with wifi which i had trouble accesssing

style but spacious room and bathroom, very clean, car parking at front door

kitchen facilities

parking a little tight for large cars.

only a minor issue but the free room wifi is poor in reception and difficult to log on.

big selection, including a smoothie bar where you can order your own customised smoothie with added ingredients

free continental breakfast, almost buffet style, free refreshments, coffee and snacks all day, free canapes

special notice shall be given to room service: the best manu, the best service

staff amazing breakfast buffet and happy hour

room was opposite the guest laundry (2nd floor)

room was directly opposite the laundry and guest services, and noise was a major issue throughout the stay

netflix wasn t working neither was room service, you have to go pick it up from the pub

bar fridge in our room wasn't very cold, which is not a big deal unless you're wanting to store

location and included complimentary drinks in the room and at the bar downstairs

friendly staff and lovely view of golf course

drinks made at the bar and restaurant food were all delicious

bed golf view room is lovely lodge bar is a great place to relax room service food was fast and

it was lovely. fast room service. helpful.

easy parking and free wifi

no one answered the phone when i tried to order room service.

was nice and fresh staff were all very friendly in all parts of the hotel the cocktail bar was relaxed with a

have reduced the amount of items available on their late night room service menu

wifi is only complimentary if you are a spg member

the surcharge for room service was unexpected