entertainment team by the pool bar was fantastic

ordered room service that didn t come

breakfast at gracias was excellent

breakfast was good the location was good.

food variety & room service timeliness

the room service

like the pool, the beach, the bar ud83cudf78 the food ud83dudc4c and entertainment, especially the jamaican

breakfast was great, love it

room service was slow

the people, the food, the atmosphere, the jerk chicken, the buffet, the room service

and food was excellent the facilities was very very clean the bar tenders was very friendly

location, property, cleaness, staff , pool bar, water park kids n adults

professionalism and excellent customer service offered by butlers nicholas, tannisha, bar tender jermaine

room service was slow

the breakfast was really good

the kids area was amazing... the pool and water park

steamer at the spa should have been complementary

is a very beautiful and modern resort with gorgeous views and lots to do for both adults and kids

only draw back was the wifi which seem to not work, i had no connection the entire time there

there was so many dead spots at the hotel, the wifi was horrible

the staff, the pool, the food

some safety hazards by the pool bar cooks could be more consistent at the hibachi restaurant sports bar could

that bout sides are acceptable when you book, i stayed on the adults only side , the club was a hit for me

breakfast overall was excellent, good variety, the view was great and the staff was very attentive

the gym was efficient

room service menu needs to be upgraded especially now with the covid gathering restrictions

the cleaning and room service was amazing. checkin took a little too long.

i order room service and had no place to sit and eat other than the

the relaxed environment. the spa treatments. the friendly and inviting staff.

room service was not available one of the nights during our stay and we were not informed that the

it was nice that we were also able to upgrade our room so we went from a view of the parking lot to a view of

the food and the pool

staff were incredible, the restaurants, beach, spa, gym, chill vibes, bars

portions a little small but the buffet or room service is available all the time

rooms was excellent and whenever i ask for any type of room service it was always on time

i would prefer better tv channel options and stronger wifi - but overall great stay!

they need better wifi service

not kids friendly

wifi a bit iffy in rooms

gym has no air conditioning, so was sweating like a pig after 10 mins

enjoyed all the amenities of the room the robes, slippers, toiletries, and the room service

the bed was really comfortable and the room service was exceptional

room service food

beautiful pools, beaches, and bars

wifi was spotty at the pool which made it challenging since this was a working vacation

the professional and very friendly customer service the most from front desk to restaurants to room service to

beware: the romantic dinner, wine, and spa options are deceptively not included in the

the spa upon my checkout.

more foam parties and more music at st james pool deck

gym had too many machines for the size of the room