outside was open lovely large pool, restaurants fabulous food out of this world

thing i have problem with which words was a no problem just the room service was taken all day outside of that

the wifi was no working in our room

breakfast and lunch was the best meal i had at the resort , toniann was my booking concierge she

breakfast was good and also the location.

the wifi was down for 2 days during our 5 day stay

the kids area was amazing... the pool and water park

have a water park for adults

the wifi and the house keeping servcie

this could be improved to include information about the facilities such as the gym, sauna, and timetable of

tons of fun and the spa was so great ud83dudc4d definitely going back

entertainment team by the pool bar was fantastic

breakfast was good. i am vegan and i was able to find things that i could eat.

food is great, staff is nice, vibes is right at the pool

wait for room service

gentlemen, if you need a good drink from a good mixer, go to the dips pool bar and ask for maxwell

gentlemen, if you need a good drink from a good mixer, go to the dips pool bar and ask for maxwell

the breakfast was excellent the staff was awesome the area felt safe

friendly excellent service from them all also the food was excellent never had a problem with breakfast lunch

the mini bar could have some more drinks and include some snack options.

the best hotel i ever been and the staff are great there you're money well spent there and the pool the beach

the waiters at the pool was very engaging, polite and friendly

andre- lifeguard for water park slide had excellent customer service

the breakfast was really good

no french fries for the kids or pizza, pastry quality was poor

room service menu needs to be upgraded especially now with the covid gathering restrictions

the cleaning and room service was amazing. checkin took a little too long.

i order room service and had no place to sit and eat other than the

the relaxed environment. the spa treatments. the friendly and inviting staff.

room service was not available one of the nights during our stay and we were not informed that the

it was nice that we were also able to upgrade our room so we went from a view of the parking lot to a view of

the food and the pool

staff were incredible, the restaurants, beach, spa, gym, chill vibes, bars

portions a little small but the buffet or room service is available all the time

rooms was excellent and whenever i ask for any type of room service it was always on time

i would prefer better tv channel options and stronger wifi - but overall great stay!

they need better wifi service

not kids friendly

wifi a bit iffy in rooms

gym has no air conditioning, so was sweating like a pig after 10 mins

enjoyed all the amenities of the room the robes, slippers, toiletries, and the room service

the bed was really comfortable and the room service was exceptional

room service food

beautiful pools, beaches, and bars

wifi was spotty at the pool which made it challenging since this was a working vacation

the professional and very friendly customer service the most from front desk to restaurants to room service to

beware: the romantic dinner, wine, and spa options are deceptively not included in the

the spa upon my checkout.

more foam parties and more music at st james pool deck

gym had too many machines for the size of the room