a small room but we re accommodated in the big room with the kitchenette in front of the small pool

room is great, has a mini kitchen and a balcony

friendly and flexible staff, clean rooms, stable wifi, on-site parking, located very close to main strip of

location close to the principal avenue with restaurant and bar but quiet enough, private parking available for

the swimming pool was always clean and the small kitchen was ideal for us

the spa bath was disgusting

you can you the laundry service

was great from the location, very kind staff and breakfast in the nearby restaurant

still, i expect only adults at the pool as well

the hotels website did not state they are adults only

it s a shame because it would have been very convenient just to have breakfast near the pool or downstairs

in advance via whatsapp to get details for how to enter the property and how to get your keys and wifi as there

beautiful spot with rooftop pool/patio and bikes to ride to the beach

the wifi worked well

wifi barely worked

wifi connectivity is poor

(hearing from an other comment that they found their rooms unlocked after room service makes me uncertain about

shame there isn't a bar as it's a walk into the main downtown area.

attentive, good room service

nice pool and facilities

the website didn t work, wifi was patchy.

bar has only one sort of alcohol - some tequila

helpful for downtime in the room between activities when kids needed to relax

room had fast wifi and a flat screen tv which was great

location was good. street parking easy enough to find.

i wanted to book spa experience while in the hotel but our room and the spa where right next to the pounding

possibility to call for room service or information (no phones in the rooms) and the road to the hotel is very

and even at the pool - gorgeous design with unique style - the artificial cenote with the bar next to it was

extremely expensive spa and very limited availability 9

the coffee bar with pastries was also a great option

we loved the chef's meal and breakfast

parking just in front of their door

the view from the swimming pool

the pool is refreshing and the bar is also a plus if you want to have a drink after a long day of

room service but honestly didn't even think about it as we were able to order from restaurants

would also recommend to families with older or more calm natured kids

the breakfast was lovely, cocktails were fab, the bed was very comfortable, the room was just perfect

those using a car there is parking available on site and we always managed to drop the car either on the street

morning, we went down for breakfast, only to find that the kitchen was unavailable because all the chefs had

after waiting sometimes up to an hour (as the kitchen was not yet open, even though already during announced

peaceful and lovely environment, easy parking, beautiful gardening

quiet neighbourhood, immaculately clean, gorgeous pool, incredibly helpful staff.

with everything you need - fast wi-fi, a/c, hot water, laundry service available, netflix, full kitchen, filtered

apartment was very nicely furnished and had a full kitchen

the units were lovely; the kitchen was practical (the coffeemaker was on the small side

our room was great and the amenities, including the pool and outdoor bar and dining areas, were wonderful

the black/blue pool and waterfall were amazing

the hotel vibe, pool area and location

the pool was refreshing during the warm days and was meticulously clean

the rooftop with the pool and the nest were so romantic

tulum and without sidewalks at certain points if you decide to walk (we had a car, there is free parking)

the on site air conditioned gym area was nice

had a clean pool, gym, bar and restaurant

good amenities, especially the free bikes and free parking

the gym smelled moldy