soap dispenser in the men's bathroom by the pool wasn't working

all the facilities are pretty good, they have two great swimming pools, restaurant, área for kids, gym, spa,

wifi was painfully slow

all the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa,

the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

the bar has a solid range of drinks and snacks you can enjoy while watching a beautiful sunset

theres a bar right in front of the hotel and the noise was very

could not connect to wifi. garden work needed.

good parking adjacent to room

they were dog friendly, rooms were large, the pool deck was lovely, and the food was very good.

location on the main square was great and the onsite parking was great too, if a little hard to find

room we got (5) is behind the kitchen and they were really laud, specially at night when they're cleaning the

location next to plaza miguel hidalgo at city center, private parking lot and earplugs to block out the church

he assisted me with finding the tricky parking ( look down the alley for an orange door) and even helped me

the address(entrance) of parking lot was not the same as hotel address.

although parking is difficult, staff members do their best to fit all cars and move them when needed

the parking space is not enough for the amount of cars in use

parking

besides, the breakfast was great

it is convenient that the hotel is pet friendly

place, they take care of everything, all details, rooms, decoration, kindness, food, swimming pool, gardens,

it is a very clean place, very quiet at night, the pool was safe and clean

staff very cooperative and kind breakfast is very good, fruits are daily cut, fresh, need a little more variety

at extra cost when we arrived - it wasn't really worth the extra unless you would use the private spa bath

outside of town, which is what we wanted, with a gated parking area

great room and staff and parking was very safe. quiet atmosphere.

the hotel, spa and restaurant were completely empty and there was barely any staff around

pool was dirty

pool was lovely on a hot day

wifi, clearly wifi. it was bad as hell

pool is ok

convenience of location breakfast temp of pool

no hot water pool, and it was promised, the tv didn't work.

stairway out of pool inadequate

2) no working wifi 3) we had included the breakfast but we were given no options, even if we wanted to pay

the pool was dirty and smelled bad

no wifi signal

no parking facilities on premises there were very few soap and shampoo

place, the staff, the leisure options (loons, horses, swimming pool, pool,