close to town centre with good off road parking, friendly staff, good food.

the bar and restaurant were really welcoming and the food was great too

everything - the location was perfect, parking was great and the hotel itself was lovely.

good choice for breakfast, location very good.

laundry in hallway as my room was near house keeping but it is a listed building and large and

also, excellent breakfast in the morning

plenty of parking

the restaurant area and bar was very warm

villa and pool were a bit misleading since it was a new modern cabin and hot tub.

was facilitating an online training session from 7am and the wifi was superb

location next to park and ride the restaurant, breakfast, spa bath, on site parking, friendly staff, views of

very pleasant and abliging it was lovely and warm very well kept both inside and out plenty of parking

room with unique features, the spa bath was fantastic after a long day sightseeing, not too far to walk into

staff were very friendly and they are very pet friendly

i was on a golf trip with my wife and loved our time in whitby, my home town in the 1950 s

restaurant and bar a little pricey but well worth the extra

kitchen area is currently closed off so good to check with the castle in advance in case expecting

wifi was a bit hit and miss but it was usable

breakfast was excellent. plenty of choice well presented

nothing really, maybe just given a little more info for example re wifi on arrival

spa treatments booked up

good breakfast very morning. big rooms. good manu.

car parking situation

i would say the bar prices are a little over the top,

the lounge bar was not very convivial and the building work made for a muddy drive in but the staff were

wifi could have been better but this was probably down to being on the lowest floor

was unable to use wifi, staff were less that helpful, however this was a slight issue which did not affect our

so clean and spacious! really comfy bed, and the spa bath was lovely! will be returning

we didn t get wifi signal in this room and it was quite dark due to it being below ground level

and luxuriously renovated victorian large room with high ceiling double glazed sash windows and wifi that just

maybe the sausages at breakfast could be of a better quality

breakfast was amazing

good wifi connection during our stay

the fact it's a dog friendly property made it even better with lots of lovely friendly pooches to pet

gorgeous rooms. bar lovely and food. staff lovely too very helpful

loved the spa bath and bed super comfy

pet friendly, the owner loves animals

and comfortable room friendly staff great bar log fire choice of local ale

very poor wifi. didn't feel very comfortable amongst the locals

the room was spacious and quiet and the bar and dining area was great, food particularly

breakfast terrible and bad service,could not get swimming slots ,dirty laundry up corridor and plates glasses

pool is definitely past it s best but should look great when the refurbishment is done

it s a beautiful hotel been many times and the new spa is stunning

breakfast and dinner was delicious, relaxing

hotel and grounds are picturesque, vip parking was a nice little bonus, and the room

the tv/bed set up in the family room was odd with kids able to watch tv but parent's can't see it at the same

the app they have is great and makes it easy to order room service or anything you need to your room

would have been helpful to be told on arrival about the laundry availability.

cannot fault the reception, bar and restaurant staff for customer service

bar food very good

a kids cooked breakfast cld be a good thing also

the breakfast was delicious as was the evening meal

and bar on sight

from arriving and they kept our cases to the breakfast in the morning really enjoyed will certainly be

the room had exposed beams and lovely fireplace

wifi wasn t great meaning televisions didn t work properly

and location were excellent, the breakfast option was only available as room service, so opted out and had

there's no kitchen on-site but there were plenty of cafes on the other side of the gardens and staff offered

although there is a well stocked mini bar and snacks available in your room (at a cost), a complimentary bottle

no restaurant or room service (but knew that before i booked)