pool is cold

room service staff was good

the parking lot is across the street and they lock the parking lot gates for safety

locacion near chapala late and breakfast included

spa treatments

breakfast starts quite late (9:30) so if you have to leave early, you can't have it

old fans that doesn't work can't sleep is to hot inside the rooms,you can see trash everywhere pool are nasty

breakfast is good

don't filter the water everything is really old they don't give you the rooms on time they said breakfast are

they finally got the water working the jacuzzi bath jets didn t work and i was walking from the pool barefoot

enjoyed being able to play a game of pool

spa services overpriced (for a mexican spa)

across the street was a small family-run restaurant called el globo that provided a delicious breakfast including

a beautiful spa and manicured gardens

restaurant & bar were closed during our visit

heated pool breakfast included highway access

slow internet, excellent free breakfast, friendly staff, beautiful grounds, restaurant, and pool

lastly, while having covered parking, it would have been kind of them to inform you when you park that your

it’s great for families with kids too

the inside parking area was used to store junk instead of letting customers park their vehicles there

the water pool it was warm and had a beautiful view! ud83dude09

stuff was nice, pool was nice

included parking for our rental car

quiet location, easy walk to center or malecon, good salt water heated pool

grounds were beautiful and totally fenced, so it was perfect for traveling with a pet

room size, the view, the gardens and the pool, the staff, all excellent

room (sol) has everything you need, wifi is good, food is lovely, staff are fabulous, nice heated pool and the

pool was heated and good for afternoon dip

the pool and jacuzzi were fabulous

the pool, the quietness, the cleanness

said on the website they had room service, restaurant

excellent breakfast

staff are eager to prepare a breakfast just as you wish and guests were pleased with the breakfasts and the

differentiate between them, but we were in the large cabana with its own private (warm) swimming pool, king

wifi is a bit spotty, but who cares!?

beds are so big and comfortable, there is a pool, you can rent kayaks, everything is so calm and

lake views, spacious, sitting deck, mini fridge/microwave, great wifi, and a hot shower

parking only in street

breakfast buffet was good, loved the fact that is opened a bit later on weekends

location is great very close to airport very kid friendly delicious breakfast

gym & indoor swimming pool and restaurant on the spot

the food at the bar which is the same for you can order for room service is not very good.

gym has no weights, and the breakfast was quite chaotic (!)

it was too cold to be swimming but the pool was ready for it and the town square is beautiful

there is secure parking on the property

breakfast is the only meal they normally serve

the gardens and pool needed some work; a little neglected

breakfast was excellent

easy access location, free parking available, welcome drink

was two different breakfast sections, one free, one paid

excellent location with free parking. breakfast option exceeded our expectations.

wifi very good - even in some restaurants outside available

good breakfast many varieties in the buffet and very clean

dint have a gym area !

the pool was open

really didn't work or wifi

lots of parking, we got an upgrade at no cost, the staff were very accommodating with our check out being

the swimming pool i never use always was kids in there, arter 3 days the next door they start to rebuild the

wifi was consistent

some rooms have no external windows, one room has the kitchen extractor

very comfortable bed, espresso machine in room, clean, pool.

i didn't expect to have a gym, but it does, small and basic, good enough for a quick workout

this hotel has a poor gym and the pool is too small for swimming.

the hotel is very nice, has a pool and is very comfortable with high quality linens, comfortable beds and nice

room, quiet street, tasty breakfast and very helpful staff

at breakfast, coffee, fruits and muffins are included in the room fare

who wants to take a bus to guadalajara, spend the night in a pleasant hotel, have a relaxed breakfast, and then

the very loud noise from the bar /restaurant next door. unbelievably loud in our room.

spotty wifi

my private balcony was super nice with great view of pool

laundry service was mex$70 for up to 10kg load

the only thing i did not like is that the parking was across the street and you had to get them to open the

the drinks at the bar were good and reasonably priced

the alternative for a la carte was room service

very friendly staff, super accommodating, room service was very quick and great taste.

staff was very helpful and friendly restaurant was ok the bar downstairs excellent

sized gym with reasonable amount of equipment for workout, staff were incredibly helpful and

the room service with all of its healthy options. safe unground parking via concierge.