the room did not have a small kitchen or a spa tub

the concert ended at 1:50am and kids entered the pool just before 8 am

spa is super but jacuzzi didn t work properly

pool, cinema, spa areas, reception and staff friendliness

the gym is really old. the beds are not really comfortable

swimming pool is tiny w/o any places to sit. all very cramped.

music in the pool was good and the welcome drink was tasty

the lady in the kitchen was such a lovely person

they don't have a minibar for you to store your meds or closet/drawers for you to save your clothes

pool very nice water in pool very good

extra poor wifi

parking was handled by the hotel very difficult to unload on a busy street

the parking service is awful

too many bad things too list, horrible beds, no wifi in the room, place is falling apart

they have a parking garage which was nice as well

i reserved, said breakfast included

complementory breakfast needs to better

parking its a little confused and dangerous, and pool water is very cold

the pool look nice but i didn’t used it

the pool was dirty

the pool was under maintenance, the restaurant had limited service.

parking its a little confused and dangerous, and pool water is very cold

beautiful bar in the terrace with delicious food options

the ac was broken in the gym, so it was extremely hot and humid in there the entire stay

the wifi was sometimes a little slow and i would prefer it to be a bit faster

parking for free and included (serviced)

the staff was incredible, and the location was superb! the 24hr room service is awesome!!

we asked for milkshakes and waffles for room service and, literally they sent them right from the box and 4

wifi never worked during my stay

rooms not secure staff not responsive drunk bartender room service was late in delivering items

decorated lobby and reception area in general, good location, valet parking included without extra cost

gym was in bad shape

no elevator from parking lot to lobby

food, location, staff, parking and size.

fitness center can be better with some arrangements

fitness center, add some a/c or at least fans

location, facilities, check in/out and free parking.

heart of centro historico. beautiful room. great breakfast.

t margarine) and jam

breakfast was excellent the location near the plaza was perfect to enjoy lagos the decoration of

candles, bath tub, breakfast, google searched things for me even though my lack of spanish made it confusing

location, decoration, breakfast, staff.