bit rocky, so swimming can be a challenge at times when the waves are larger but there are two pools, one of

room service was very good, they were cleaning the room in the morning and prepping the bed for

made the stay uncomfortable; meanwhile the ac barely worked, was extremely noisy and dusty, the kitchenette didn

my favorite was the hot tub on the balcony, 24 hour room service and the bar tender arielo and enrique

the prices at the spa were too high so we went elsewhere for treatments.

breakfast served on our balcony

breakfast was great, they brought it to us on our terrace

delicious breakfast and the morning staff were super friendly and helpful.

we opted for breakfast in the room and it was perfect

beautiful gardens, swimming pools and antiques to admire

wifi hit and miss

wifi connection was very poor and slow

hotel was in a great location, the staff was very friendly and helpful and the rooftop breakfast was outstanding

breakfast is served on roof patio, the staff always pleasant

location was excellent and wifi was very good.

we loved the saltwater pool

excellent shower fabulous pool wonderful staff great views and location

the continental breakfast that was included with the package was not that exciting.

breakfast was good especially on our terrace and location was fine

tasteful decorations and the view, the welcome drinks of margarita and wine, the pool, the restaurant iguana

the internet was a little slow but we weren't in pv for the wifi.

they have a nice rooftop pool

laundry around the corner did a load cleaned and pressed for about $2

it from the main room) but nbd, there was a private bathroom just up the stairs by the green pool

arturo and javier were so wonderful, rooftop pool was adults only and fabulous

wish the hotel had spa services and or room service

gym was equipped with dumbbells, bench, and four cardio machines

was no towel and water in the gym room but you can take it from the room

we made great use of their small gym during our time there as well as the rooftop pool

to boiled water for tea or coffee, sorry but for the price that s not good at all - mini bar free upon arrival

great location, views, staff, accommodations. room service was extremely slow but acceptable

the adult swim up bar is pleasant because the kids are on the other side

says 'adults only', but the sister hotel is just next door

gym was well equipped

beautiful room beautiful beach spa was spectacular pools were beautiful

pools are nice, some staff are nice and some are not. taco bar was superb.

the swim up bar on the now side was super quiet

room service wait is 45mins but will take more than an hour

the only thing that was missing for us was a play area for younger kids

many pools , for adults and kids

really liked the room service option that was included in our package

loved the food, room service and location

the staff in restaurants and at bar were fabulous. location and easy access to downtown area.

kitchenette, dining/living room, two full bathrooms, and a very large balcony with table for four

the kids club was perfect and we were able to hire a babysitter to go on out on our own without the

walking distance to the pool and the friendliness of the staff

24 hour gym access, several pools, nice on-site restaurant

the room under the pool area

the food from taste, and having staff in the gym to help, which you don t get with big hotel chains

nice room and friendly staff; very nice pool area for gay parties

nice pool

property, well maintained, with nice layout for pool and restaurant

wifi was lagging a little, going on and off

extra charges for wifi and water after a number of days is petty

loved my studio room with the outdoor kitchen and dining room on the balcony

the bar service was great as well

restaurant pretty tasty too and the pool side service and attention was great

the pool and bar area was lovely and perfect for our small group

the onsite restaurant and bar staff were top tier

you couldn t order a burger for dinner in the restaurant but you could from room service

the amenities included different pools / bar areas

to these individuals who made our stay particularly amazing: masseurs andric & luis pool servers/bartenders

the massage guys around the pool are hot but they try to sell you massages and spa services which can get

were renovating the top floor which you need to access the gym from and it was not always easy or safe because

alexis and ricardo are very helpful and all staffs are very friendly eden and the infinity pool is giving the

soap, and there wasn't anyone in the office but oxxo stores are within a short walk view of the parking lot left

the pool was great! and the suite was everything we needed!

wifi was kinda spotty

we had a car and were happy with the gated parking

having the pool was wonderful

view from our room was incredible, and the view from the main swimming pool was absolutely unreal

fruit or bagged snacks available in the bar area for guests to access at all times of day

they had to empty and make repairs to the pool while we were staying there

had the hotel for ourselves, we could enjoy the pool and jacuzzi to the fullest and had the staff's full attention

incredible views from any room and the infinity pool is beautiful

not having wifi in the room. i didn't understand why i couldn't have a friend go to my room?

seemed like some of the food and bar options were closed but it wasn t mentioned that they were so we d walk

response of staff to electrical deficiencies in room lobby renovation inconvenience and noise spa not available

the breakfast chilaquiles were exceptional

whole place is great, we stayed at the la hacienda area, which is only for adults, it s fancier and the

they didn t have any wifi, no free breakfast. other then that, it was great.

knew that the wifi isn't working to its best and informed that they were fixing it

the kids complained of a

the view was great, we enjoyed the pool a lot, there was barely any people there.

location, right on a semi-private beach ideal for kids