we had a wonderful room with balcony overlooking the pool and gardens

the breakfast was excellent and the kitchen staff welcoming, attentive and deserve particular praise

lovely quiet location with pool

the pool can't be used, so the only you have left is the small room

pool could have been cleaner and hatch was open to a cellar

the place is clean, has a gym, and a sun room

didn t have breakfast as went to a bar for a cafe con leche y tostado for 2 50

excellent location, amazing staff, room service is at its best

excellent room service & hotel staff

pool area small but that can t be helped. have to get there early to get a sunbed

rooms , helpful staff and roof terrace with sitting area and pool

spacious and comfortable rooms, great variety of food at breakfast, nice gym.

the swimming pool and gym were closed: it wasn't mentioned on the booking platform either

wifi for some reason didn't work with my laptop, the receptionist said the wifi not supposed to

further neither the wifi nor the thermostat worked

very nice hotel, good location, good staff, clean, good wifi, great breakfast

breakfast was delicious

kids playing basketball or soccer until very late midnight or later

kids playing basketball or soccer until very late midnight or later

overall design of the room can be further upgraded and perhaps in the future they can have room service

wifi was basically nonexistent in the room

internet wifi was not great

wifi didn t work for us on any devices we tried sadly.

the room was near the pool which had an awful smell

nice shower that worked well with plenty of hot water. the wifi was strong.

located close to everything you would need on a holiday, staff are very friendly and the pool was amazing in

breakfast, great varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on the roof

also, tried to order room service (twice) but was unable to communicate - no english-speaking staff available

cafe was never open and there were no tea or coffee facilities in the room and no room service

the gym was well equipped and the rooftop pool was a great addition as well

great breakfast bar and coffee choices

our second stay, we got the room with the spa bath and it has a huge bathroom, really nice

there are several tapas bar / cafés and restaurants just outside the door and down the nearby streets

- balcony was huge with a great view - large bathroom with spa bath - friendly staff

the location was very good, especially if you are visiting the city with kids.

think the room should have had glasses as it had a tiny kitchen with nothing other than coffee cups but otherwise

decor, great bed, lots of nice touches and a fabulous spa bath

had a kitchen area but there were no glasses for drinks etc

but did wonder why our room (303) had a small tea kitchen that took up space in stead of a drawer maybe or

location, wifi and aircon worked well, elevator, spacious room

a booklet in the room indicated laundry service was available, but it wasn't.

wifi on top floor not very good.

i booked the room with spa bath, which has a large bathroom with a jacuzzi bathtub (amazing)

superb breakfast, excellent service and a really quirky hotel.

fantastic spa bath

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently

a pool whould be nice to have when outside are 35 degrees. ud83dude0a

nice comfortable good facilities. lovely bar restaurant

when we woke up in the morning, there were many kids just going home past our hotel

sustainability, with comfortable rooms, a wide range of breakfast options, and a well-equiped gym

however wifi can be shared only on the first floor. so basically you have no wifi in your room.

we did not experience the issues mentioned with wifi, it worked fine

in some rooms to improve wifi

bar staff & housekeeping had great energy and we're attentive

wifi did not work on my room. staff expressed surprise but it is in reviews.

we took advantage of the hammam (baths) multiple times and would have liked to use the gym if we had enough

hammam and roof bar excellent

the breakfast had a wide variety of options and was delicious, and the rooftop bar was out of this world

the staff are too friendly… even the breakfast was so good… also we got late check out and they provided

the gym and spa facilities are a bit small but very nice

the facilities also were great, there was a gym, 2 elevators, and a coffee shop which was very convenient

there were plenty of restaurants, bars and shops nearby

- the rooftop bar had a good menu, good service, good view, and accepted our diners club credit card

slightly underwhelming gym - but all in all that s a very minor comment.

a well equipped gym and beautiful roof top deck are also available

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant

wifi signal is very weak in the room

no wifi

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge

wifi never worked

the spa needs more improvement

facilities & room service were poor

staff were super (roberto in reception and oscar in the bar were both brilliant help to us, as first time

small criticism was related to the pool, gym and outdoor area

we did not try the jacuzzi, as they told us it was not for kids

wifi in the room was really choppy and dropped off and was unreliable : would recommend getting

the breakfast food was excellent with many choices

good wifi

the room offered ample storage space and the spa shower was a treat

breakfast was delicious, afternoon tea a welcome bonus

breakfast room was very cramped - food selection was good but the tight, crowded space with

it s a small breakfast room and you had to book a take at a certain time, 8 9 or 10.

the ladies in the breakfast room were equally as nice and very friendly

the cooling system was bad and breakfast was very low standard. wifi was slow.

the breakfast was delicious and the location was perfect for walking to the alhambra